- Liked: Cleanliness, staff & service, property conditions & facilities
What a great place- setting, room, service,spa, food
Book online or call:1-866-500-4938
Located in Puerto Varas, Enjoy Puerto Varas is in the city centre and on a lake. Opitz House and Puerto Varas Plaza de Armas are local landmarks, and the area's natural beauty can be seen at Lahuen Nadi Natural Monument and Puerto Varas Beach.
You'll be asked to pay the following charges at the property:
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
The following fees and deposits are charged by the property at the time of service, check-in or check-out.
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Nice views and large rooms and up u til the 3rd night service was good. Unfortunately on our third night there was a big noisy private party in the area just beneath our room. We were told it would be over at 11:30 pm. We called at 12:15 and they said it would be over soon. We called again at 1:30 and complained. The party finally ended at 2:30 am so we could finally go to sleep. When we complained the next morning at check out the clerk was sympathetic and said we should speak with the manager. The manager wouldn’t look at us and told the desk clerk in Spanish that we were “liars”, saying the party was ndedat 11:30, even though she had t been on duty. We tried to be polite to her but she just told the desk clerk to get rid of us. She didn’t know that my wife and I both speak Spanish. Nice hotel but rude and terrible manager. Until they get rid of that type of manager we could not recommend. All we wanted was an apology