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Hotel del Portal

3.5 star property
Comfortable Colonial hotel, walk to Zócalo de Puebla

Choose dates to view prices

your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for Hotel del Portal

Front of property
Standard Triple Room
Lobby
Shower, free toiletries, hair dryer, towels
Superior Double Room
Reviews
7.8

Good

Popular amenities

  • Parking availableParking availableParking available
  • Free WiFiFree WiFiFree WiFi
  • LaundryLaundryLaundry
  • RestaurantRestaurantRestaurant
  • BarBarBar
  • Room serviceRoom serviceRoom service
The price is CA $74
CA $88 total
includes taxes & fees
16 May - 17 May

Explore the area

Map
Juan de Palafox y Mendoza 205, Colonia Centro, Puebla, PUE, 72000
  • Popular LocationZócalo de Puebla1 min walk
  • Popular LocationPuebla Cathedral6 min walk
  • Popular LocationPuebla Convention Center8 min walk
  • AirportPuebla, Puebla (PBC-Hermanos Serdan Intl.)40 min drive
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Room options

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Balcony
Free cribs/infant beds
Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Laptop-compatible safe
  • 132 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Twin Room

Standard Twin Room

Standard Twin Room

Highlights

Free cribs/infant beds
Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Laptop-compatible safe
Wardrobe or closet
  • 132 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room

Highlights

Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Laptop-compatible safe
Wardrobe or closet
Desk
  • 132 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room

Standard Triple Room

Highlights

Free cribs/infant beds
Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Laptop-compatible safe
Wardrobe or closet
  • 132 sq ft
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

Highlights

Free cribs/infant beds
Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Laptop-compatible safe
Wardrobe or closet
  • 132 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Room

Superior Room

Superior Room

Highlights

Free cribs/infant beds
Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Laptop-compatible safe
Wardrobe or closet
  • 132 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, City View

Standard Room, 2 Double Beds, City View

Standard Room, 2 Double Beds, City View

Highlights

Free cribs/infant beds
Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Laptop-compatible safe
Wardrobe or closet
  • 132 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds

Standard Room, Multiple Beds

Highlights

Free cribs/infant beds
Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Laptop-compatible safe
Wardrobe or closet
  • 132 sq ft
  • Sleeps 3
  • 3 Double Beds

View all photos for Superior Double Room

In-room safe, desk, iron/ironing board, free WiFi

Superior Double Room

Highlights

Balcony
Free cribs/infant beds
Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Laptop-compatible safe
  • 132 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Standard Room

Standard Room

Highlights

Free cribs/infant beds
Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Laptop-compatible safe
Wardrobe or closet
  • 132 sq ft
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room

Family Room

Family Room

Highlights

Free cribs/infant beds
Flat-screen TV
Fan
Private bathroom
Satellite channels
Daily housekeeping
Laptop-compatible safe
Wardrobe or closet
  • 132 sq ft
  • Sleeps 3
  • 2 Double Beds and 1 Twin Bed

View all photos for Quadruple Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Quadruple Room Standard

  • Sleeps 4

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Double Room Standard

  • Sleeps 2

View all photos for Single Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Single Room Standard

  • Sleeps 1

View all photos for Triple Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Triple Room Standard

  • Sleeps 3

View all photos for Quadruple Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Quadruple Room Standard

  • Sleeps 4

View all photos for Triple Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Triple Room Standard

  • Sleeps 3

View all photos for Double Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Double Room Standard

  • Sleeps 2

View all photos for Single Room Standard

In-room safe, desk, iron/ironing board, free WiFi

Single Room Standard

  • Sleeps 1

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About the area

Puebla

Hotel del Portal is located in Puebla Historic Center, a neighborhood in Puebla, and is in a shopping district. Puebla Cathedral and Great Pyramid of Cholula are notable landmarks, and travelers looking to shop may want to visit Angelopolis Commercial Center and Val´Quirico. Check out an event or a game at Cuauhtemoc Stadium, and consider making time for Africam Safari, a top attraction not to be missed.
Visit our Puebla travel guideOpens in a new window

What's nearby

  • Zócalo de Puebla - 1 min walk
  • Puebla Cathedral - 6 min walk
  • Puebla Convention Center - 8 min walk
  • Fort Loreto - 5 min drive
  • Angelopolis Commercial Center - 9 min drive

Getting around

  • Puebla–Cholula Tourist Train Terminal - 9 min drive
  • Puebla Intl. Airport (PBC) - 40 min drive

Restaurants

  • Starbucks - 2 min walk
  • Mi Viejo Pueblito - 1 min walk
  • Vittorio's - 1 min walk
  • La Porfiriana - 1 min walk
  • The Italian Coffee Company - 1 min walk

About this property

Hotel del Portal

Hotel located in Puebla Historic Center
Zócalo de Puebla and Puebla Cathedral are located near Hotel del Portal, which provides a terrace, dry cleaning/laundry services, and a bar. The on-site Mexican cuisine family restaurant, LA NOGADA, offers breakfast, lunch, and dinner. In addition to a business center, guests can connect to free in-room WiFi.
Additional perks include:
  • Self parking (surcharge), a front-desk safe, and an elevator
  • Tour/ticket assistance, luggage storage, and smoke-free premises
  • A porter/bellhop, a computer station, and a banquet hall
  • Guest reviews speak well of the location
Room features
All 90 rooms boast comforts such as laptop-compatible safes, as well as perks like free WiFi and room service.
More amenities include:
  • Bathrooms with showers and free toiletries
  • Flat-screen TVs with satellite channels
  • Wardrobes/closets, fans, and daily housekeeping

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (surcharge)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • LA NOGADA

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Terrace

Spa

  • Couples treatment rooms

Accessibility

  • Elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1700
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Limited room service

More

  • Desk
  • Fan
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

There is limited hot water on site
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

del Portal
del Portal Puebla
Hotel del Portal
Hotel del Portal Puebla
Hotel Portal Puebla
Portal Puebla

Frequently asked questions

Is Hotel del Portal pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel del Portal?

As of May 15, 2024, prices found for a 1-night stay for 2 adults at Hotel del Portal on May 16, 2024 start from CA $73.83, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel del Portal?

Self parking is available for a fee.

What time is check-in at Hotel del Portal?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. A fee applies for early check-in (subject to availability).

What time is check-out at Hotel del Portal?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Hotel del Portal located?

Located in Puebla Historic Center, this hotel is steps from Zócalo de Puebla and Puebla Cathedral. Iglesia de la Compañía and Poblano de Arte Virreinal Museum are also within 5 minutes. Puebla–Cholula Tourist Train Terminal is 24 minutes by foot.

Hotel del Portal Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 183 out of 533 reviews" "
Rating 8 - Good. 186 out of 533 reviews" "
Rating 6 - Okay. 91 out of 533 reviews" "
Rating 4 - Poor. 40 out of 533 reviews" "
Rating 2 - Terrible. 33 out of 533 reviews" "

8.2/10

Cleanliness

8.0/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Marlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great, would stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Isaias

Business traveller, Travelled with partner
The property location is simply awesome! Right on the heart of the city. I definitely, will take this hotel as my primary place to stay in my next trip.
Stayed 1 night in Jan 2024

8/10 Good

Olivia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación
El hotel está en una buena ubicación y tiene una excelente vista al zócalo y la catedral.
Stayed 1 night in Jan 2024

2/10 Terrible

Maria.

Stayed 2 nights in Oct 2023

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building! You have a lot of restaurants and attractions around you. This is my second time staying here and I love it.
Stayed 2 nights in Aug 2023

4/10 Poor

Nancy

Stayed 1 night in Aug 2023

10/10 Excellent

Julio

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and good service.
Stayed 2 nights in Jul 2023

10/10 Excellent

Linda

Travelled with family
Liked: Amenities
Live music and personal is very attentive
Stayed 1 night in Aug 2023

6/10 Okay

Fabio

Travelled with family
Very nice hotel. But there no much conditions like no air conditioner , no iron , no usb ports, no coffee maker, the hotel employees ask for tip for everything.
Stayed 2 nights in Jun 2023