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"Excellent staff at this Hotel, they really went above and beyond. The noise is quite bad on the weekends from the nearby road, with cars racing up and down. Not really the fault of the hotel, but something to note. The rooms are on the older side now, as i believe they are decommissioning this hotel soon and opening a new location on Miami Beach. I would definitely stay here again just for the staff who went above and beyond, and will consider hyatt for all my future trips. Thanks!"

"I recently stayed at the Ramada and unfortunately had a very disappointing experience. One of the biggest issues was that there was no elevator, which was never clearly stated beforehand. I had to carry and pull my luggage up two flights of stairs, which was extremely inconvenient and exhausting. On top of that, the two attendants at the front desk were very snappy and unwelcoming when I asked questions. Customer service makes a huge difference during a stay, and overall I did not feel valued as a guest. I believe guests should be informed ahead of time if there is no elevator, especially for travelers with luggage, disabilities, or mobility concerns. Overall, this was not a pleasant stay and I would not choose this location again."

"Stay was great"

"Clean room, great breakfast "

"Everything is good."

"Las ventanas no aíslan y se escucha todo. En nuestro caso estábamos en el piso 9 y se escuchaban las máquinas del aire acondicionado situadas abajo y la música de los barcos. A parte de eso correcto. Siendo Miami un precio más que correcto"

"The room was so comfortable and homely feel"

"Wonderful hotel! Room was clean, bed was really comfortable, and the food at the restaurant was excellent. I would highly recommend this hotel and plan to stay here again."