Exterior

Reviews of Holiday Inn Prague Airport, an IHG Hotel

4 out of 5
Holiday Inn Prague Airport, an IHG Hotel
K Letisti 1074/32, Prague International Airport, Prague

Reviews

8.6

Excellent

Rating 10 - Excellent. 498 out of 1004 reviews" "
Rating 8 - Good. 356 out of 1004 reviews" "
Rating 6 - Okay. 96 out of 1004 reviews" "
Rating 4 - Poor. 35 out of 1004 reviews" "
Rating 2 - Terrible. 19 out of 1004 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Edison

Liked: Cleanliness
Stayed 1 night in Mar 2024

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

2/10 Terrible

Pavol

Zero stars. I booked the room weeks in advance. There was no room available when I showed up at the hotel. They made me move to another hotel. When I asked for compensation, they offered me a drink ticket at the hotel where I wasn't staying. Are you kidding me?!?! If you want your room guaranteed, I suggest you find another place. This level of service is absolutely unacceptable.
Stayed 1 night in Mar 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast is one of the best hotel breakfasts I have had - set me up for the day.
Stayed 1 night in Feb 2024

4/10 Poor

Susanmarie

Stayed 1 night in Jun 2023

10/10 Excellent

Pavla

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Feb 2024

6/10 Okay

Allen

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Most of the room was totally fine. But the bathroom was very old. The shower was tiny and the bathroom floor was all broken tile that moved as you walked over it.
Stayed 1 night in Jan 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal for business travellers, 5 min walk from the airport ,modern hotel, nice restaurant with decent choices and excellent service. I was visiting a company close to the airport, so ticked all the boxes for me.Would definitely stay again.
Stayed 1 night in Jan 2024

10/10 Excellent

Manami

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 minutes to the airport, very convenient. Shuttle service available for 3 Euros per person; first departure at 4 am. Clean and spacious rooms. Overall, satisfied!
Stayed 1 night in Dec 2023

8/10 Good

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel if you need something close to the airport. However, for the price you pay, they'd do well to offer a free shuttle to the airport which is what most big hotels located in the vicinity of airports do (hotel currently charges EUR 3 pp).
Stayed 1 night in Dec 2023

4/10 Poor

Nicholas

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Booked this hotel in large part due to “free airport shuttle”. When we checked in I saw the sign indicating the shuttle was €3. not a big deal. When I asked to book the shuttle, I was told it was out of service and to take the local public bus. Uber would not pick up for the short trip. Not impressed! I would have stayed at the Courtyard by Marriott airport hotel. But for the misleading shuttle advertising I would have provided a 5 star review.
Stayed 1 night in Dec 2023

10/10 Excellent

Fritzie, MD

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very close to the airport. Transportation is super accessible and the breakfast foods are excellent with lots of choices.
Stayed 2 nights in Nov 2023

6/10 Okay

Andrew

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Okay , for one night . Wouldn’t stay again
Good food , and nice service however the stay was let down by the hygiene in the room . The curtains were filthy , the toilet see was dirty and the chair in the room was filthy
Stayed 1 night in Nov 2023

10/10 Excellent

Katerina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed there 1 night before my flight, everything was perfect.
Stayed 1 night in Oct 2023

10/10 Excellent

Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel is clean and all personal is very helpful
Stayed 1 night in Oct 2023

8/10 Good

Martin

Liked: Cleanliness
Stayed 1 night in Oct 2023

8/10 Good

Milena

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's close to the airport. They started charging for transport back. They didn't tell us there was bus stop near by.
Stayed 1 night in Oct 2023

10/10 Excellent

Eduardo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Geoffrey, Spruce Grove

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great over night stay close to the airport. Convenient shuttle.
Stayed 1 night in Sep 2023

8/10 Good

Zdenek

Everythings OK
Stayed 1 night in Oct 2023

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities
The property was advertised a free shuttle service to the airport. However,there was a slight charge per person. Other than that, it was a convenient location for the airport.
Stayed 1 night in Oct 2023

10/10 Excellent

Irina

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Oct 2023

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the facilities and the availability of the airport shuttle
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

4/10 Poor

Mauricio

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
This is the kind of rating you get for placing a rude young girl as a clerk in the front desk. And to top it off, we had to go back twice to reception due to failure of the card keys. I will not comment on the hotel condition because the experience at the front desk was enough to ruin our short stay
Stayed 1 night in Oct 2023

6/10 Okay

Kenneth

Business traveller
Big problem with hotel shuttle bus from airport
Stayed 1 night in Oct 2023

8/10 Good

Bob

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023

10/10 Excellent

Claudio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Katerina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet room, close to the airport.
Stayed 1 night in Oct 2023

10/10 Excellent

Renata

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Great place to stay.
We were very happy with our stay at this hotel. The room was nice and clean. Breakfast buffe was excellent. The only discrepancy we discovered is that the booking site listed free parking and that is no longer the case. Parking is paid, but the cost is reasonable.
Stayed 1 night in Sep 2023

8/10 Good

Blanka

Liked: Cleanliness, staff & service, property conditions & facilities
The transportation was free befor. And the lady went terminal 2 without asking but all customers needed go to terminal 1
Stayed 1 night in Sep 2023

10/10 Excellent

Robin

Travelled with group
I would have appreciated a breakfast option other than only a large all you can eat buffet.
Stayed 1 night in Sep 2023

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, property conditions & facilities
It was close to the airport for a 7 am flight. There is nothing around but they do have a nice restaurant. Good for connecting flights.
Stayed 1 night in Sep 2023

10/10 Excellent

Andrea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient, clean, hospitable
You can walk to or from the airport. Or, they have a free shuttle. Great breakfast. Very clean. We have stayed many times. I don't like the hard beds in Europe, including this hotel's, but this is an overall comfortable place to stay. My girls ended up with a broken charging cable. The front desk staff had an extra, probably left behind by a guest, so they gave it to them. As accommodating and friendly as any staff could be.
Stayed 2 nights in Sep 2023

10/10 Excellent

Lance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The proximity to the airport. The cleanliness of the property. The airport shuttle.
Stayed 1 night in Aug 2023

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the airport
Stayed 1 night in Aug 2023

6/10 Okay

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Aug 2023

8/10 Good

Thomas, St. Croix Falls

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2023

8/10 Good

Andrea

Travelled with family
Liked: Cleanliness, staff & service
Best breakfast, beds are good
The breakfast is great. Best ever. The rooms are clean. They need to upgrade the A/C in the rooms. Still stuffy. The bed was comfortable and the pillows. That is saying something, since Czech beds are typically hard and the pillows mushy, leaving you injured by morning. There were two bath towels and a floor towel. That's it. If you need a hand towel or a washcloth, I suppose you're out of luck. No conditioner. Bring your own or frizz up. Overall, you can't beat the location close to the airport and the fact that they have connecting rooms. I will be staying again.
Stayed 1 night in Aug 2023

10/10 Excellent

Thea

Stayed 1 night in Aug 2023

8/10 Good

Olive

Stayed 1 night in Aug 2023

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Staff could use some customer service training. Especially staff at the bar and front desk.
Stayed 1 night in Jul 2023

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staff at the front desk is ok - customer service definitely is not a priority here. However, the staff at the bar is very rude. Hotel is convenient in proximy to the airport and clean.
Stayed 1 night in Jul 2023

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

nancy

Liked: Cleanliness, staff & service, property conditions & facilities
They prompt shuttle to and from airport was great. The staff was friendly and efficient.
Stayed 1 night in Jul 2023

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast, quick airport shuttle. Staff is friendly. I always stay here before flying out of Prague.
Stayed 1 night in Jul 2023

10/10 Excellent

Claudia

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Samuel, Erwin

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient - nice staff, elevator was down and the bed was just so so or it would get a five
Stayed 1 night in Jul 2023

10/10 Excellent

Marcela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
New, very clean , great shuttle service to airport
Stayed 1 night in Jul 2023