Chalets à Pottsgrove

« The only problems were that you couldn’t control the air conditioner and the Wi-Fi was out. The location was good. There were lots of stores in the general area. However, the stores were closed because it was Sunday. »

« I had booked my room several months in advance, but when I asked the hotel if it was possible to move my stay to the following night, they refused because I hadn’t chosen a flexible or refundable rate. A small gesture of goodwill would have been appreciated, but apparently that’s not part of the hotel’s policy. Regarding the room, it unfortunately didn’t smell good, there were stains on the walls, and everything felt quite old. We even had to disinfect the bathroom ourselves, as we didn’t...

« Très bien. Personnel très accueillant. Excellent déjeuner »

« The Comfort Inn & Suites Pottstown Eastern Gateway was, overall, on the high side of “okay” for my stay. The basic necessities were acceptable, the bed was clean and comfortable enough to sleep in, and the essential utilities in the room worked properly. However, there were some noticeable cleanliness issues. The elevators were in need of cleaning, and the tabletops and other furniture surfaces in the room had visible residue and spotting that appeared to be from surfaces not being wiped down...

« The staff was super nice, but the room was not clean at all and was infested with roaches. We left and let the front desk know. The girl gave me an email address to send pictures to and get a refund, but I have yet to hear from the manager regarding this issue. »

« The staff was so friendly and helpful. Lily checked us in after a long car ride, and she made me feel right at home! »