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Rating 10 - Excellent. 348 out of 1046 reviews" "
10 - Excellent
348
Rating 8 - Good. 294 out of 1046 reviews" "
8 - Good
294
Rating 6 - Okay. 180 out of 1046 reviews" "
6 - Okay
180
Rating 4 - Poor. 116 out of 1046 reviews" "
4 - Poor
116
Rating 2 - Terrible. 108 out of 1046 reviews" "
2 - Terrible
108
7.4/10
Cleanliness
8.2/10
Staff & service
6.4/10
Amenities
7.0/10
Property conditions & facilities
7.2/10
Eco-friendliness
Reviews
8/10 Good
Brian, Little River
Travelled with partner
May 14, 2024
Liked: Cleanliness, staff & service
Disliked: Amenities
Great location, an older property but very nice staff willing to try to help.
Brian
Stayed 1 night in May 2024
8/10 Good
Clémence
May 13, 2024
People are too harsh in the comments, this place is fine for a cheap option
Clémence
Stayed 1 night in Apr 2024
Response from Hotel Manager on May 14, 2024
Dear Guest,Thank you for your feedback! We appreciate your perspective and are glad you found value in our affordable accommodations. We strive to provide a comfortable stay for all guests and hope to welcome you back in the future.Sincerely, Hotel Manager
When you get a room first thing, it must be clean if it’s not clean it’s worth nothing
Ali
Stayed 1 night in May 2024
Response from Hotel Manager on May 11, 2024
Dear Ali,Absolutely, cleanliness is non-negotiable and we understand how crucial it is for our guests' comfort and satisfaction. We sincerely apologize if your room wasn't up to our usual standards upon check-in. Rest assured, we take your feedback seriously and will address this matter promptly to ensure it doesn't happen again. Your comfort is our priority, and we appreciate your patience and understanding.Sincerely, Hotel Manager
Dear James,Thank you for your feedback. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. We look forward to serving you again.Sincerely, Hotel Manager
Dear Brian,Thank you for highlighting the convenience of our hotel's proximity to the airport. We understand the importance of accessibility for travelers, and we're pleased that our location met your needs. Should your travels bring you back to the area, we hope to welcome you again for another comfortable and convenient stay.Sincerely, Hotel Manager
Dear Elaine,Thank you for your stay and the positive comments. Guest satisfaction is our biggest reward. We care for our guests and the people around us. Looking forward to welcoming you again. Sincerely, Hotel Manager
4/10 Poor
Michael
May 7, 2024
Liked: Staff & service
The worst “breakfast” I have ever had at a hotel. It was criminal that they are allowed to advertise free breakfast.
Michael
Stayed 2 nights in May 2024
Response from Hotel Manager on May 8, 2024
Dear Michael,We're truly sorry to hear about your disappointing breakfast experience. Providing a satisfying breakfast is important to us, and we regret that we fell short of your expectations. Your feedback is invaluable, and we'll investigate this matter to ensure improvements are made to deliver a more enjoyable dining experience for our guests. Please accept our sincerest apologies for any inconvenience caused.Sincerely, Hotel Manager
Splattered feces behind the toilet and hair all over the place.
Davey
Stayed 3 nights in May 2024
Response from Hotel Manager on May 7, 2024
Dear Davey,We're deeply sorry to learn about the unsanitary conditions you encountered in your room. This is unacceptable, and we sincerely apologize for the distress and inconvenience it caused you. Please be assured that we take matters of cleanliness and hygiene very seriously, and we'll immediately address this issue with our housekeeping team to ensure thorough and consistent cleaning practices are followed. We hope to have the opportunity to restore your trust in us during your next stay.Sincerely, Hotel Manager
Room had garbage left in the garbage can, looks like it wasnt swept, previous guests deodorant was left under the desk. Bed was okay, pillows smelled like the drowned them in disinfectant spray. Breakfast was pretty much nonexistent
Shelby
Stayed 1 night in May 2024
Response from Hotel Manager on May 7, 2024
Dear Shelby,We're truly sorry to hear about the disappointing experience you had during your stay. Please accept our sincere apologies for the cleanliness issues in your room and the lackluster breakfast offering. This does not reflect the high standards we strive to maintain. Your feedback is invaluable, and we'll address these concerns with our housekeeping and breakfast teams to ensure improvements moving forward. We hope for the opportunity to provide you with a much more satisfying experience on your next visit.Sincerely, Hotel Manager
6/10 Okay
Amy
Travelled with partner
May 5, 2024
Good enough for the money. Clean but worn.
Amy
Stayed 1 night in May 2024
Response from Hotel Manager on May 7, 2024
Dear Amy,Thank you for your feedback. We hope the experience was enjoyable and memorable. We greatly appreciate your kind words and will do our best to make each guest's stay a unique, pleasurable one. We look forward to serving you again.Sincerely, Hotel Manager
Dear Angelica,Thank you for your wonderful feedback. We're thrilled to hear that you had an excellent experience with our staff! Providing friendly and attentive service is one of our top priorities, and we're delighted that our team made your stay enjoyable. We hope to welcome you back again soon for another fantastic stay!Sincerely, Hotel Manager
Dear Mendetion,Thank you for your wonderful feedback. We are excited that your time with us was so amazing!Our team endeavors to go above and beyond to ensure a great experience for our guests. We look forward to hosting you again soon for another fantastic experience.Sincerely, Hotel Manager
Dear Thien Phuc,Thank you for your wonderful feedback. It is delightful to see your feedback. We are delighted to know everything went great during your stay and that our location was perfect for your needs. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Eagerly looking for your next visit. Sincerely, Hotel Manager
We stayed for an overnight sleep to catch an early morning flight. The shuttle took less than 10 minutes to reach the airport. The driver and hotel staff were friendly & helpful. The hotel appeared to be close to restaurants & other shopping businesses. It was clean & overall what i expected from a hotel close to the airport.
Kel
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 29, 2024
Dear Kel,Thank you for choosing to stay with us for your overnight trip before catching an early morning flight. We're delighted to hear that our shuttle service was prompt and efficient, providing you with a stress-free journey to the airport. It's great to know that our staff were friendly and helpful and that you found our hotel clean and up to your expectations. We're also glad to hear that our location offers convenient access to nearby restaurants and shopping. We appreciate your positive feedback and hope to welcome you back for another comfortable stay in the future!Sincerely, Hotel Manager
Dear Michael,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
Dear Lynn,Thank you for the wonderful review of your stay at our hotel. We are delighted to know that you found our location convenient and close to your areas of interest. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Sincerely, Hotel Manager
2/10 Terrible
Christopher
Travelled with partner
Apr 27, 2024
Liked: Cleanliness
Disliked: Staff & service, amenities
The front desk was discriminatory and judgement based upon our mode of transportation. We came back from a trip and wanted a comfortable place to stay and we where treated like we were trash. Nobody deserves to be treated this way especially when we are paying customers
Christopher
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 27, 2024
Dear Christopher,We're truly sorry to hear about your negative experience with our front desk staff. Discrimination of any kind goes against our values and is not tolerated in our establishment. Please accept our sincerest apologies for the treatment you received; it's unacceptable and does not reflect the level of service we strive to provide. We take your feedback seriously and will address this issue immediately with our team. Your comfort and satisfaction are important to us, and we hope to have the opportunity to regain your trust in the futureSincerely, Hotel Manager
Dear Marie,Thank you for your kind feedback! We're glad to hear that you found our place clean and that our team made your stay enjoyable. While our property may have some age, maintaining cleanliness and delivering excellent service are our top priorities. We appreciate your feedback and hope to have the pleasure of welcoming you back again soon!Sincerely, Hotel Manager
10/10 Excellent
Rodulfo
Apr 25, 2024
Liked: Cleanliness
Rodulfo
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 27, 2024
Dear Rodulfo,Thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Hotel Manager
Dear Jeff,Thank you for your feedback regarding our breakfast options. We understand the importance of offering a variety of choices to suit our guests' preferences. We'll certainly consider your comments as we continually strive to enhance our offerings. We appreciate your input and hope to have the opportunity to better meet your expectations in the future.Sincerely, Hotel Manager
4/10 Poor
Elaine, PENDLETON
Apr 23, 2024
Elaine
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 25, 2024
Dear Elaine,Thanks for the stay but sad to see the two stars. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
Dear Guest,Thank you for your feedback! We're glad to hear that you found our hotel's location central and convenient. Being in a central area allows our guests to easily access nearby attractions and amenities. We look forward to welcoming you back for another pleasant visit.Sincerely, Hotel Manager
The ad said pool and breakfast; neither was provided. The bed hurt our backs. The staff did not care about our needs. Do not stay here.
Paul
Stayed 2 nights in Apr 2024
Response from Hotel Manager on Apr 22, 2024
Dear Paul,We are truly sorry to hear about your disappointing experience. It's unacceptable that the amenities advertised were not provided, and I apologize for any inconvenience and frustration this caused. Additionally, I'm sorry to hear that the bed was uncomfortable and that you felt the staff did not address your needs adequately. Your feedback is crucial, and we'll address these issues promptly to ensure that we provide accurate information, comfortable accommodations, and attentive service to all our guests. Sincerely, Hotel Manager
10/10 Excellent
Ralph
Business traveller
Apr 19, 2024
Liked: Amenities
Easy in and out
Ralph
Stayed 5 nights in Apr 2024
Response from Hotel Manager on Apr 19, 2024
Dear Ralph,Thank you for your fantastic feedback. We're glad to hear that you found our property easy to access! Providing seamless experiences for our guests is our priority. Whether it's checking in or heading out, we aim to make the process as smooth as possible. We look forward to welcoming you back for another hassle-free stay before your next journey.Sincerely, Hotel Manager
10/10 Excellent
Steven
Apr 17, 2024
Steven
Stayed 1 night in Apr 2024
Response from Hotel Manager on May 7, 2024
Dear Steven,Thank you so much for the five-star rating! We are so pleased to hear that you had a great experience at our hotel and that you enjoyed the facilities and amenities we have to offer. It’s always our goal to make sure that our guests have a positive and memorable experience, so we are thrilled that you had such a positive one. We hope to see you again soon! Sincerely, Hotel Manager.
2/10 Terrible
Malia
Apr 15, 2024
Disliked: Staff & service
Malia
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 17, 2024
Dear Malia,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
8/10 Good
Melissa
Apr 14, 2024
Melissa
Stayed 1 night in Apr 2024
Response from Hotel Manager on May 4, 2024
Dear Melissa,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
8/10 Good
William
Apr 12, 2024
William
Stayed 1 night in Apr 2024
Response from Hotel Manager on May 2, 2024
Dear William,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
8/10 Good
Don
Apr 11, 2024
Liked: Cleanliness, staff & service
The room was suitable, the bed was very comfortable but the noise was terrible. There were ladies upstairs with at least one small child that was pounding and running back and forth at 2:00 in the morning and the ladies were talking so loudly and I felt like I was a part of their socializing. They were unfazed by the children making the loud noises and allowed them to do it for better than 45 minutes. Then some Hispanic gentleman decided to hang around there car right outside my window or quite a while chit-chatting loudly. Around 5:00 a.m. I went to use the restroom and open the door to the room because I heard a noise and found a man standing right in front of my door as if he were listening or something. But other guest aside the motel was suitable.
Don
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 13, 2024
Dear Don,Thank you for your kind feedback. We sincerely apologize for the disturbance you experienced during your stay. Your comfort and peace of mind are paramount to us, and it's disheartening to hear that noise from other guests disrupts your rest. We will address these issues with our team to ensure that appropriate measures are taken to prevent such incidents in the future. Your feedback is invaluable, and we appreciate your understanding. We hope to have the opportunity to provide you with a much more peaceful and enjoyable stay on your next visit.Sincerely, Hotel Manager
Dear Onikka,Thank you for the wonderful review of your stay at our hotel. We are delighted to know that you found our location convenient and close to your areas of interest. It was a pleasure hosting you, and we hope you will continue making us your home whenever you are in our area. Sincerely, Hotel Manager
Dear Derek,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you.Sincerely, Hotel Manager
8/10 Good
ronald
Apr 5, 2024
Liked: Staff & service
Good affordable place to stay overnight waiting for the airport or other event in Portland. Clean and comfortable beds. Would stay again.
ronald
Stayed 1 night in Apr 2024
Response from Hotel Manager on Apr 6, 2024
Dear Guest,Thank you for your positive feedback! We're delighted to hear that you found our hotel to be a good and affordable place to stay. We're glad you enjoyed our clean and comfortable beds, and we would be thrilled to welcome you back again in the future.Sincerely, Hotel Manager
Dear Yusaku,Thank you for your fabulous feedback. We're delighted to hear that you had a pleasant experience with our front desk service! Providing friendly and efficient service is a priority for us, and we're glad we could meet your expectations. Your satisfaction is important to us, and we appreciate your kind words. We look forward to welcoming you back for another enjoyable stay in the future!Sincerely, Hotel Manager
6/10 Okay
Saman
Apr 1, 2024
Disliked: Property conditions & facilities
Saman
Stayed 1 night in Mar 2024
Response from Hotel Manager on Apr 3, 2024
Dear Saman,Thank you for the review. It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again. Sincerely, Hotel Manager
We stayed 2 nights it was bad experience, sink doesn’t drain, the bathtub drain didn’t even function properly, the man at the front desk extremely rude.
Don’t expect breakfast it consisted (cold coffee, granola, banana, oatmeal pckgs, juice and yogurt. Will never stay here again.
Ruth
Stayed 2 nights in Mar 2024
Response from Hotel Manager on Apr 1, 2024
Dear Ruth, We are distressed to see your comments. We apologize for the bad experience. We never want our guests to go back with an unpleasant experience. The entire points will be investigated and necessary actions will be taken. We are taking ample steps to ensure the comfort of our guests. You can be sure about a fine stay with us. Please visit us again.Sincerely, Hotel Manager
8/10 Good
Qida
Mar 31, 2024
Qida
Stayed 3 nights in Mar 2024
Response from Hotel Manager on Apr 20, 2024
Dear Qida,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager
6/10 Okay
Etienne
Mar 25, 2024
Liked: Staff & service
Close to the airport and the highway nearby.
Etienne
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 27, 2024
Dear Etienne,Thank you for your positive feedback. We're glad to hear that our location near the airport and highway was convenient for you! Providing easy access to transportation routes is important to us, and we're pleased that it met your needs. We hope to welcome you back for another great stay in the future!Sincerely, Hotel Manager
we were in a room right below the office and could hear someone rolling around in an office chair all night. The room had a land line phone that kept rining in the middle of the night.
Jacquelyn
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 25, 2024
Dear Jacquelyn,We apologize for the disturbance you experienced during your stay. Your comfort is important to us, and we regret that the noise from the office above and the ringing of the landline phone disrupted your sleep. We'll address these issues promptly to ensure a more peaceful environment for our guests in the future. We hope to have the opportunity to provide you with a better experience on your next visit.Sincerely, Hotel Manager
Dear Kali,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager
8/10 Good
victor
Mar 14, 2024
Liked: Cleanliness, staff & service
victor
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 15, 2024
Dear victor,Thank you for the stay and the feedback. We are confident you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager
8/10 Good
Lori
Mar 11, 2024
Liked: Cleanliness, staff & service
Lori
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 12, 2024
Dear Lori,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us again. Sincerely, Hotel Manager
Dear Abraham,Thank you for your wonderful feedback. We are excited that your time with us was so amazing!Our team endeavors to go above and beyond to ensure a great experience for our guests. We look forward to hosting you again soon for another fantastic experience.Sincerely, Hotel Manager
10/10 Excellent
Christine
Mar 4, 2024
Cheap and close to airport. Friendly staff. Room was sparse and bed was dirty. Ordered a queen but felt more like a full.
Christine
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 6, 2024
Dear Christine,Thank you for your great feedback. We're glad you found our hotel convenient and our staff friendly. However, we apologize for the cleanliness issues you encountered and any discomfort caused by the bed size discrepancy. Your feedback is valuable, and we'll address these concerns to ensure a better experience for future guests. We hope to have the opportunity to welcome you back and provide a more enjoyable stay.Sincerely, Hotel Manager
4/10 Poor
Brenda
Mar 2, 2024
Not at all what the score shows. We had an ice cold dungeon of a room. Nobody answers phone at desk. People above partying all night and child jumping on bed at 2 am. Came out this morning to find someone parked in the wheelchair area of the handicapped next to us so my disabled mom couldn’t get to the vehicle. For penny’s more we could have stayed somewhere where the airport parking wasn’t the priority over hotel guests. Pathetic! There was nothing for breakfast available and the in room coffee unavailable as parts of the coffee maker weren’t present. Window left open and unlocked. Room musty. NEVER again!
Brenda
Stayed 1 night in Mar 2024
Response from Hotel Manager on Mar 4, 2024
Dear Brenda,We sincerely apologize for the disappointing experience you had during your stay. Your feedback is crucial, and we're truly sorry for the inconveniences you faced with the room condition, noise disturbances, and other issues. This falls below our standards, and we assure you that we will thoroughly address these concerns to prevent future occurrences. We regret that we fell short in delivering a positive experience for you.Sincerely, Hotel Manager
8/10 Good
Rick
Mar 1, 2024
Rick
Stayed 1 night in Feb 2024
Response from Hotel Manager on Mar 21, 2024
Dear Rick,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager
10/10 Excellent
Lee
Feb 27, 2024
Lee
Stayed 2 nights in Dec 2023
Response from Hotel Manager on Mar 21, 2024
Dear Lee,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await to welcome you. It is our privilege to serve guests like you. Sincerely, Hotel Manager
Dear David,Thank you for your great feedback. We're delighted to hear that you've had a positive experience with the people at our establishment. Our team strives to create a welcoming and pleasant environment for our guests. We appreciate your feedback and look forward to hosting you again in the future.Sincerely, Hotel Manager
We have been coming here for years on our way to PDX for early flights! The property and staff never disappoint. We use it as a functional, clean, reasonably priced, safe and secure option for both lodging and parking!
Gwendolyn
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 21, 2024
Dear Gwendolyn,Thank you for your loyalty and kind words! We're thrilled to be your go-to choice for lodging and parking on your way to PDX. Providing a functional, clean, reasonably priced, safe, and secure experience is our goal, and we appreciate your continued trust and support. We look forward to welcoming you for many more years to come. Sincerely, Hotel Manager
4/10 Poor
Michelle
Feb 19, 2024
Michelle
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 21, 2024
Dear Michelle,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager
The shuttle service and front desk were great especially for a late night check in.
Cheri
Stayed 1 night in Feb 2024
Response from Hotel Manager on Feb 19, 2024
Dear Cheri,Thank you for your glowing feedback. We are thrilled to know you loved every aspect of your visit. It's great to know that from check-in to departure, you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager