Ratings based on 278 Verified Reviews

4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.1 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Nice downtown hotel

Posted 21-Feb-2017
We had a great time! The beds were comfy, the pool was warm, and the free coffee and hot chocolate was great.
4out of 5
Recommended
for Everyone
by A verified traveller fromBoston, MA

Great location

Posted 21-Feb-2017
Pros: The location and free breakfast
Cons: Add some waters to the refrigerators inside the rooms, even if it's just 2.
Location: It was such a great location! Even if you use uber to go a little bit away from the downtown area, it's still only about $5.
Overall good experience, no real complaints. The room and bathroom were clean and the coffee maker was a nice touch.
4out of 5
Recommended
for Everyone
by A verified traveller

Posted 17-Feb-2017
Very pleased with our stay, overall. Comfortable, clean, friendly staff, hotel iso within walking distance of where we wanted to go (concert) Cons: parking isnt included. $10/day. Restaurant was open odd hours, but the lounge was open.
2out of 5
by A verified traveller

Uncomfortable Beds

Posted 11-Feb-2017
Pros: Location was good.
Cons: New beds.
Location: Near the bay.
The staff and hotel were good. The beds were not comfortable.
3out of 5
Recommended
for Everyone
by A verified traveller fromquebec

Couldnt work. Wifi was not good

Posted 11-Feb-2017
Wifi didnt work. It was on for 30 secs and then down. Couldnt work.
Comment from Hotel Management
16-Feb-2017 by Front Office Manager, Hotel Management
We're very sorry you experienced wifi issues during you stay with us. I will certainly look into any possible coverage issue we may be experiencing with our routers. Like most hotels, we do have 24 hour tech support for guests, so please feel free to contact the Front Desk if you experience these issues in the future.
4out of 5
Recommended
for Everyone
by A verified traveller

Nice view

Posted 4-Feb-2017
We were offered a free upgrade with a nice view. The bedding could have been cleaned. The room seemed a little out dated. The staff were very friendly.
4out of 5
Recommended
for Everyone
by A verified traveller fromProvidence, RI

Very clean room, great location

Posted 28-Jan-2017
Pros: The location was convenient to restaurants and museums. Safe, good area.
Location: There is a museum across the street, as well as many within walking distance. Plenty of great restaurants to choose from, as well as coffee shops.
The hotel is located in a great area.....very easy to walk to different restaurants and attractions. Staff was friendly and helpful. The room was clean and comfortable. Parking was $10 per night, but the on-site garage was safe, well-lit and convenient.
5out of 5
Recommended
for Everyone
by A verified traveller

Close to Port City Music Hall

Posted 25-Jan-2017
Very close to everything in the Old Port of Portland. Walking distance to everything I wanted to see!
Comment from Hotel Management
31-Jan-2017 by Front Office Manager, Hotel Management
Thanks for taking the time to share your experience. We are certainly close to the Old Port, but did you know we are also right across the street from the Portland Museum of Art and within a two minute walk of two of the most popular concert venues in Portland? Thanks for stay with us. We hope you come to visit again soon.
4out of 5
Recommended
for Everyone
by A verified traveller fromMassachusetts

Great location in downtown!

Posted 23-Jan-2017
Myself & 3 friends stayed here for a night getaway to portland. The hotel was in a great location to shops, restaurants & bars - within walking distance. Being able to park in a secured garage right at the hotel for a small fee was a benefit. The complimentary hotel shuttle came in great use as well, & the staff were knowledgeable on the area and suggested great places. The room itself was a tad outdated but clean/comfortable and did the job for us. Would certainly recommend!
4out of 5
Recommended
for Everyone
by A verified traveller fromBoston, MA

Nice and Affordable, close to downtown

Posted 23-Jan-2017
We really enjoyed our stay at this hotel. With affordable rates, and about a 10 minute walk to anything you want, it was perfect for us. The staff were great, hotel condition was nice. Overall pleasant experience.
Comment from Hotel Management
25-Jan-2017 by Front Office Manager, Hotel Management
Thank you for spending your time in Portland with us! We're glad you enjoyed our property and hope to see you back with us soon,