Ratings based on 1,027 Verified Reviews

4.1 out of 5
90% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.2 Hotel condition
Expedia Verified Reviews
5 out of 5
Recommended
for Everyone
by A verified traveller

good location

Posted 18-May-2017
centrally located. Clean, comfortable room, extra comfy pillows.
5 out of 5
Recommended
for Everyone
by A verified traveller

Me and my daughter stay was wounderful.

Posted 19-Apr-2017
Pros: The staff and the pool.
Cons: Free parking.
Location: The location is nice because you can walk to water and all the gift shops and all the places to eat.
We swam a lot in the pool we took walks to the oldport
4 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne, Australia

Great location - Simple & Clean

Posted 13-Apr-2017
Short walk to Old Port where Portland's food and beverage industry is thriving. Room booked was a little small; received free upgrade upon arrival, no questions asked. Excellent and friendly service from staff. Gym facilities are very basic, but the indoor pool area is excellent. If you need a place to stay without the frills....this is your place. Well priced, great location, good service. Will be back.
5 out of 5
Recommended
for Everyone
by A verified traveller

Close to the concert

Posted 28-Feb-2017
Great location! It was great to leave the concert and just go across the street!
Comment from Hotel Management
6-Mar-2017 by Front Office Manager, Hotel Management
Thank you so much for your feedback. We are so glad you enjoyed your stay with us. Our location is one of our greatest assets. With the Old Port just two blocks away it makes it easy to walk down or take our convenient shuttle to any of Portland's great attractions.
5 out of 5
Recommended
for Couples
by A verified traveller from Union City, NJ

FABULOUS Experience

Posted 27-Feb-2017
Pros: The rooms were impeccably clean (my #1 criteria) and there was a nice little business center where I was able to get my homework done for grad school.
Cons: Nothing - this place is perfect.
Location: Right in the heart of historic Portland with tons of food and drink options within a couple blocks (including Holy Doughnut!).
We loved everything about our stay here. The staff was amazing, fixing the reservation when I screwed it up and even had an extra room on standby even though the first night was technically sold out.
Comment from Hotel Management
28-Feb-2017 by Front Office Manager, Hotel Management
Thank you very much for your terrific Five Star Review, it was a great pleasure to have you staying with us. Were you able to try their maple bacon donuts? They are unbelievable. We hope you will choose us again for you next trip to Portland and we look forward to exceeding your expectations once again.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location near Cisco Bay

Posted 27-Feb-2017
Pros: Location is best feature
Cons: Housekeeping department, food in restaurant, more reliable internet
Location: All of Portland attractions nearby
Arrived at 2 pm; rooms not ready. Disabled husband needed to lie down. Finally one of the 2 rooms ready. Had to keep pestering the desk About room. Second room not ready till after 4:30 pm. Internet slow and unreliable. Food in the restaurant poor. Sliders tough, dry, very overlooked. One of the rooms never got serviced on day two.
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice downtown hotel

Posted 21-Feb-2017
We had a great time! The beds were comfy, the pool was warm, and the free coffee and hot chocolate was great.
Comment from Hotel Management
23-Feb-2017 by Front Office Manager, Hotel Management
Thanks for staying with us. If you come to visit in the summer, we replace the hot chocolate with lemonade.
4 out of 5
Recommended
for Everyone
by A verified traveller from Boston, MA

Great location

Posted 21-Feb-2017
Pros: The location and free breakfast
Cons: Add some waters to the refrigerators inside the rooms, even if it's just 2.
Location: It was such a great location! Even if you use uber to go a little bit away from the downtown area, it's still only about $5.
Overall good experience, no real complaints. The room and bathroom were clean and the coffee maker was a nice touch.
5 out of 5
by Tracy

Awesome stay

Posted 20-Feb-2017 on Hotels
We had a wonderful experience at the holiday inn. Check in was great, the rom great. Location even better. Had no idea they offered free shuttle too and from the hotel. An excellent plus!!!
Comment from Hotel Management
23-Feb-2017 by General Manager, Hotel Management
Thank you so much for your kind words. We're glad you were able to take advantage of our shuttle service and can't wait to see you during your next visit.
5 out of 5
by Robert

Posted 20-Feb-2017 on Hotels
Good place to stay