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Overview of Hilton Garden Inn Portland Downtown Waterfront

Photo gallery

Lobby
Indoor pool
View from Room
37-inch LCD TV with cable channels
Hypo-allergenic bedding, in-room safe, desk, blackout drapes

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast Available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

    Popular LocationCross Insurance Arena10 min walk
    Popular LocationCharles Q. Clapp House15 min walk
    Popular LocationPortland Museum of Art16 min walk
    AirportPortland, ME (PWM-Portland Intl. Jetport)8 min drive

Choose dates to view prices

About this area

Portland

Located near the beach, Hilton Garden Inn Portland Downtown Waterfront is in Portland's Downtown Portland neighborhood, an area with good shopping. Merrill Auditorium and Wadsworth-Longfellow House are cultural highlights, and some of the area's notable landmarks include Portland Observatory and Victoria Mansion. Looking to enjoy an event or a game while in town? See what's going on at Cross Insurance Arena. Take an opportunity to explore the area for water adventures such as scuba diving and other activities like whale-watching.
Visit our Portland travel guide
Popular Location

What's nearby

  • Cross Insurance Arena - 10 min walk
  • Victoria Mansion - 14 min walk
  • Charles Q. Clapp House - 15 min walk
  • Portland Museum of Art - 16 min walk
  • Bug Light - 8 min drive

Getting around

  • Portland Transportation Center - 4 min drive
  • AirportPortland Intl. Jetport Airport (PWM) - 8 min drive

Restaurants

  • Hugo’s — 3 min walk
  • Eventide Oyster Co — 4 min walk
  • Portland Lobster Co. — 4 min walk
  • Bull Feeneys — 4 min walk
  • Gritty McDuffs — 4 min walk

About this property

Hilton Garden Inn Portland Downtown Waterfront

Bayside Portland hotel in Downtown Portland, near Casco Bay Lines Ferry Terminal
This smoke-free hotel features a restaurant, an indoor pool, and a fitness center. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, a spa tub, and a 24-hour business center are onsite. All 120 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like refrigerators and microwaves. Room service, coffee makers, and free local calls are among the other amenities available to guests.
Hilton Garden Inn Portland Downtown Waterfront offers 120 accommodations with safes and complimentary bottled water. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard sanitization guidelines of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (USD 25.00 per night)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Onsite parking is wheelchair accessible
  • Free roundtrip train station shuttle
  • Free ferry terminal shuttle

Food and drink

  • Breakfast available for a fee
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • 2 meeting rooms
  • Computer station
  • Conference space (720 square feet)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility
  • Roll-in shower
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas (fines apply)
  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding
  • Linens

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in from 4:00 PM - 11:30 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Self parking fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property offers transfers from the ferry terminal and train station; guests must contact the property with arrival details on arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility

Property is also known as

Hilton Garden Inn Portland Downtown
Hilton Garden Inn Portland Downtown Waterfront
Hilton Garden Inn Waterfront Hotel Portland Downtown
Hilton Garden Inn Portland Downtown Waterfront Hotel
Hilton Garden Inn Portland Downtown Waterfront Hotel Portland
Hilton Garden Inn Portland Downtown Waterfront Maine
Portland Hilton Garden Inn
Hilton Portland Waterfront
Hilton Garden Inn Portland Downtown Waterfront Hotel
Hilton Garden Inn Portland Downtown Waterfront Portland
Hilton Garden Inn Portland Downtown Waterfront Hotel Portland

Frequently asked questions

Can I cancel my reservation for free at Hilton Garden Inn Portland Downtown Waterfront and receive a full refund?
Yes, Hilton Garden Inn Portland Downtown Waterfront offers free cancellation on select room rates, because flexibility matters! Please refer to Hilton Garden Inn Portland Downtown Waterfront cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Hilton Garden Inn Portland Downtown Waterfront?
As of Dec 4, 2020, prices found for a 1-night stay for 2 adults at Hilton Garden Inn Portland Downtown Waterfront on Dec 20, 2020 start from CA $127, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Does Hilton Garden Inn Portland Downtown Waterfront have a pool?
Yes, this property has an indoor pool.
Is Hilton Garden Inn Portland Downtown Waterfront pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hilton Garden Inn Portland Downtown Waterfront?
Self parking is available for USD 25.00 per night.
What time is check-in at Hilton Garden Inn Portland Downtown Waterfront?
Check-in is from 4:00 PM - 11:30 PM.
What time is check-out at Hilton Garden Inn Portland Downtown Waterfront?
Check-out is at noon.
Where is Hilton Garden Inn Portland Downtown Waterfront located?
Located in Downtown Portland, this hotel is within a 10-minute walk of Casco Bay Lines Ferry Terminal and Merrill Auditorium. Cross Insurance Arena and Wadsworth-Longfellow House are also within 15 minutes.
4.6
Wonderful
5 - Excellent
634
4 - Good
272
3 - Okay
52
2 - Poor
8
1 - Terrible
6

4.7/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.6/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Staff was consistently very friendly.
Stayed 2 nights in Nov 2020

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel lobby with a nice view. Convenient location to shops and restaurants
Stayed 3 nights in Oct 2020

5/5 Excellent

Happy face iconLiked: Cleanliness, staff & service
I liked a hospitality of the staff, the place , location, etc. Thank you so much!
Stayed 1 night in Oct 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Staff & service, amenities, property conditions & facilities
The property is conveniently located in downtown/waterfront Portland. With access to many local attractions, restaurants, cafes, and shops. The breakfast service is excellent, and the personnel are courteous, friendly and efficient. Overall a great experience.
Stayed 4 nights in Oct 2020

5/5 Excellent

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Really cleaned - in tough pandemic times Highly recommended
Stayed 1 night in Oct 2020

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