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Hilton Garden Inn Portland Downtown Waterfront

Photo gallery for Hilton Garden Inn Portland Downtown Waterfront

Featured Image
Indoor pool
37-inch LCD TV with cable channels
View from Room
37-inch LCD TV with cable channels

Overview of Hilton Garden Inn Portland Downtown Waterfront

Hilton Garden Inn Portland Downtown Waterfront

3 out of 5

4.6/5 Wonderful

Guests rated this property 4.7/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
65 Commercial St, Portland, ME, 04101

Explore the area

  • Popular LocationVictoria Mansion14 min walk
  • Popular LocationCharles Q. Clapp House15 min walk
  • Popular LocationPortland Museum of Art16 min walk
  • AirportPortland, ME (PWM-Portland Intl. Jetport)8 min drive

Choose dates to view prices

About this area

Portland

Located near the beach, Hilton Garden Inn Portland Downtown Waterfront is in Downtown Portland, a neighborhood in Portland with good shopping. Merrill Auditorium and Wadsworth-Longfellow House are cultural highlights, and some of the area's notable landmarks include Portland Observatory and Victoria Mansion. Looking to enjoy an event or a game while in town? See what's going on at Cross Insurance Arena. Take an opportunity to explore the area for water adventures such as scuba diving and other activities like whale-watching.

What's nearby

  • Casco Bay Lines Ferry Terminal - 1 min walk
  • Cathedral of the Immaculate Conception - 7 min walk
  • Victoria Mansion - 14 min walk
  • Charles Q. Clapp House - 15 min walk
  • Portland Museum of Art - 16 min walk

Getting around

  • Portland Transportation Center - 4 min drive
  • Portland Intl. Jetport Airport (PWM) - 8 min drive

Restaurants

  • Standard Baking Co. — 2 min walk
  • Sebago Brewing Company — 3 min walk
  • Fore Street Restaurant — 3 min walk
  • J's Oyster — 3 min walk
  • Hugo’s — 3 min walk

About this property

Hilton Garden Inn Portland Downtown Waterfront

Bayside Portland hotel in Downtown Portland, near Casco Bay Lines Ferry Terminal
This smoke-free hotel features a restaurant, an indoor pool, and a fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a spa tub, and a 24-hour business center are onsite. All 120 rooms provide free WiFi and free wired Internet, LCD TVs with cable channels, and conveniences like refrigerators and microwaves. Other amenities available to guests include coffee makers, free local calls, and free bottled water. Housekeeping is available on request.
Hilton Garden Inn Portland Downtown Waterfront offers 120 accommodations with complimentary bottled water and coffee/tea makers. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.

Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of CleanStay (Hilton)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest accommodations are accessible via mobile device
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitizer provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (USD 25.00 per night)
  • RV/bus/truck parking (surcharge) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 7:00 AM–11:00 AM on weekends: USD 13.95 per person
  • 1 restaurant
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool
  • Spa tub

Family friendly

  • Free cribs/infant beds
  • Free rollaway/extra beds
  • Indoor pool
  • Laundry facilities
  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Languages spoken

  • English
  • Spanish

Business services

  • 24-hour business center
  • Computer station
  • Conference space (720 square feet)
  • Meeting rooms - 2

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Braille signage
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Free rollaway beds
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 37-inch LCD TV
  • Cable channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Mobile key entry
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 11:30 PM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Express check-out

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival
Due to COVID-19, this property's food and beverage options may be limited pursuant to local regulations.

Renovations and closures

The following facilities or services will be unavailable from July 1 2021 to January 1 2022 (dates subject to change):
  • Dining venue(s)
  • Fitness facilities
  • Shuttle services

Access methods

Staffed front desk, key retrieval

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Free rollaway/extra beds
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: USD 13.95 per person (approximately)
  • Valet parking fee: USD 25.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the fitness facility
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hilton Garden Inn Portland Downtown
Hilton Garden Inn Portland Downtown Waterfront
Hilton Garden Inn Waterfront Hotel Portland Downtown
Hilton Garden Inn Portland Downtown Waterfront Hotel
Hilton Garden Inn Portland Downtown Waterfront Hotel Portland
Hilton Garden Inn Portland Downtown Waterfront Maine
Portland Hilton Garden Inn
Hilton Portland Waterfront
Hilton Garden Inn Portland Downtown Waterfront Hotel
Hilton Garden Inn Portland Downtown Waterfront Portland
Hilton Garden Inn Portland Downtown Waterfront Hotel Portland

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 645 out of 967 reviews
5 - Excellent 67%
Rating 4 - Good. 255 out of 967 reviews
4 - Good 26%
Rating 3 - Okay. 49 out of 967 reviews
3 - Okay 5%
Rating 2 - Poor. 13 out of 967 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 967 reviews
1 - Terrible 1%

4.7/5

Cleanliness

4.7/5

Staff & service

4.4/5

Amenities

4.6/5

Property conditions & facilities

4/5 Good

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property and friendly staff. Great breakfast was offered complimentary. Only comment need to upgrade bed sheets and pillows.
Stayed 1 night in Sep 2021

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
location is terrific for visiting wharf area
Stayed 2 nights in Sep 2021

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location
Stayed 4 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is excellent and really make you feel welcome. The breakfast is a cut above others especially during Covid times. Overall very impressed. Location is the best for walking the streets near the wharfs. One of the best hotels we have stayed at.
Stayed 3 nights in Sep 2021

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought the property would be updated for the amount of money it costs. The staff was absolutely great, which is its saving grace.
Stayed 2 nights in Sep 2021