Ratings based on 203 Verified Reviews

3.5 out of 5
66% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Great Hotel at a Great Price

Posted 9-Apr-2017
Pros: Clean, friendly and very nice rooms.
Location: Starbucks within walking distance along with a local restaurant.
The best Hotel stay we had on our trip to Washington from California. We have two cats and they loved the room also. Great location close to many food options and close to major freeway for easy on/off. Great friendly and helpful staff.
Comment from Hotel Management
10-Apr-2017 by General Manager, Hotel Management
Thank you for choosing Extended Stay America - Portland - Vancouver and for sharing your wonderful experience. We are glad to know you were not only overwhelmed with our outstanding hospitality and convenient location but also with the value we offer. It was our pleasure hosting you and your furry friends, and we hope to be your first choice every time you visit our area. Sincerely, General Manager
2 out of 5
by A verified traveller from Seattle

Old and run down. The bed was Rock hard.

Posted 30-Mar-2017
Just bad. Bugs in the room as well. It was very apparent that the owner of the hotel did not want to spend a dime on maintenance.
Comment from Hotel Management
1-Apr-2017 by General Manager , Hotel Management
Mike, thank you for sharing feedback about your stay. I know that a fresh, clean hotel sets the tone for a wonderful stay, and I regret this was not your experience. Our hotel is committed to ensuring cleanliness to all of our guests, and I am sorry to read your comments. We hope you will consider giving us another chance to prove we are up to the task of delivering excellent accommodations. Sincerely, General Manager
3 out of 5
Recommended
for Everyone
by A verified traveller

Ok place

Posted 22-Mar-2017
My stay at this hotel was decent. However, walls are thin and did not like the fact you could hear people walking above you in their room. Also, room was not thoroughly cleaned prior to check in, found pet dander on furniture and counters. I only stayed for a few days, wouldn't stay longer than a week here.
Comment from Hotel Management
23-Mar-2017 by General Manager, Hotel Management
Thank you for reviewing your stay at our hotel. We are sorry for the cleanliness issue you experienced in your room and the condition you described is unacceptable. I have shared your concerns with my housekeeping team in an effort to improve our services moving forward. We also appreciate your observations and hope to have the opportunity to serve you again. Sincerely, General Manager
2 out of 5
by A verified traveller from Oregon

Nasty

Posted 19-Feb-2017
The room was very dirty! Multiple places looked like they hadn't been touched. Pills on floor as well as random trash. Bathroom floor very dirty. Only reason I didn't check out was it was late when I checked in. I did alert staff of the lack of cleanliness
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Jan-2017
Acceptable, comfortable place to stay for a few days. Staff were very nice, the continental breakfast was welcome. Located very near to a large Fred Meyers, and pancacke house. I would stay there again if I am in Vancouver.
Comment from Hotel Management
12-Jan-2017 by Manager, Hotel Management
We appreciate you sharing your experience. It is great to see you valued our convenient location and the customer service provided by our staff. Reading how comfortable your stay is satisfying. Thank you again for sharing your comments with us. We look forward to hosting you again in the future.
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 12-Dec-2016 on Hotels
5 out of 5
Recommended
for Everyone
by A verified traveller from Kansas

Wedding Party

Posted 10-Dec-2016
Pros: This hotel was convenient to many restaurants, shopping centers and our daughter's house. The laundry facility was most helpful!
We arrived on Thursday and had a most pleasant stay!
Comment from Hotel Management
20-Dec-2016 by Manager, Hotel Management
We appreciate you taking the time to share your experience. I am pleased to read you enjoyed our convenient location and that we were suitable for what you needed. We hope that you will give us the opportunity to provide you with a better stay the next time you're in the area.
4 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, Wa

Great price for quality

Posted 9-Dec-2016
Considering this hotel is smack dab in the vacinity(next too) three competing hotels, and mind you the hotels are competing with star numbers ranging from 1-4 - this one isn't so bad. Price is average but you get excellent service as a great room. Hotel is large enough and has enough amenities to receive a three star rating- but its the staff that makes it a great place to stay. Friendly and helpful is what I say about the staff. Bravo!
Comment from Hotel Management
20-Dec-2016 by Manager, Hotel Management
The team and I appreciate your remarks. I'm glad that you enjoyed our affordable rates and your room accommodations. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
4 out of 5
by A verified traveller

Posted 30-Nov-2016 on Hotels
Nobody was at front desk waited for 20 minutes to check in my wife wanted to cancel and get another hotel, it worked out next time not waiting.
Comment from Hotel Management
20-Dec-2016 by General Manager, Hotel Management
Thank you for sharing your review of our hotel. Please accept our apologies for the inconvenience your wife experience. During our next meeting, our staff will be informed on making sure the front desk is manned properly. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.
4 out of 5
Recommended
for Everyone
by A verified traveller from US

nice and quiet well insulated

Posted 20-Nov-2016
Pros: quiet clean
Cons: later breakfast or longer
Location: fred myer and starbucks and resturants all within walking distance
this room was a great deal for the money I would highly recommend for long stays
Comment from Hotel Management
5-Dec-2016 by Manager, Hotel Management
Thank you for taking the time to share your experience. I am pleased to see you enjoyed our clean, quiet location, which is near many restaurants and areas in walking distance. Once more, thank you for posting your review. We look forward to having you visit with us again in the future.