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Haven Hotel

4.0 star property
Delightful beach hotel with a sauna

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Haven Hotel

Terrace/patio
Exterior
Double Room, Sea View | View from room
Lunch and dinner served, ocean views
Lunch and dinner served, ocean views

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk
  • Pool
    Pool
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
The price is CA $313
CA $375 total
includes taxes & fees
Sep 28 - Sep 29
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Room options

View all photos for Single Room

Single Room

Single Room

Highlights

LCD TV
Hypo-allergenic bedding
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 201 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Double Room

Deluxe Double Room

Deluxe Double Room

Highlights

LCD TV
Hypo-allergenic bedding
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 293 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

Highlights

Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
  • 230 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double Room

Highlights

LCD TV
Hypo-allergenic bedding
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 303 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room, Courtyard View

Economy Double Room, Courtyard View

Economy Double Room, Courtyard View

Highlights

LCD TV
Hypo-allergenic bedding
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Electric kettle
Digital channels
  • 161 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room, Balcony, Harbor View

Double Room, Balcony, Harbour View

Double Room, Balcony, Harbor View

Highlights

Balcony
Refrigerator
LCD TV
Hypo-allergenic bedding
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
  • 251 sq ft
  • Harbor view
  • Sleeps 2
  • 1 Double Bed OR 1 Twin Bed

View all photos for Double Room, Balcony, Sea View

Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Double Room, Balcony, Sea View

Highlights

Balcony
LCD TV
Hypo-allergenic bedding
Private bathroom
Shower/tub combination
Hair dryer
Coffee/tea maker
Electric kettle
  • 314 sq ft
  • Sea view
  • Sleeps 2
  • 1 Double Bed

Similar properties

Large Sea View Double with Balcony | View from room
Sandbanks Hotel
Pool
Breakfast included
Free WiFi
Restaurant
8.0 out of 10, Very good, (785)
The price is CA $240
CA $287 total
includes taxes & fees
Sep 30 - Oct 1
Sandbanks Hotel

About the area

Map
161 Banks Road, Poole, England, BH13 7QL

What's nearby

  • Sandbanks Beach - 4 min walk
  • Poole Harbour - 11 min drive
  • Bournemouth International Centre - 11 min drive
  • Bournemouth Pier - 12 min drive
  • Bournemouth Beach - 18 min drive

Getting around

  • Branksome Station - 8 min drive
  • Bournemouth (BOH-Bournemouth Intl.) - 26 min drive

Restaurants

  • ‪Sandbanks Beach Cafe - ‬12 min walk
  • ‪Branksome Chine Beach Goods Shop - ‬6 min drive
  • ‪Knoll Beach - ‬8 min drive
  • ‪Compton Acres - ‬5 min drive
  • ‪Rick Stein, Sandbanks - ‬9 min walk

About this property

Haven Hotel

Upscale hotel by the sea
At Haven Hotel, you can look forward to free full breakfast, a terrace, and a bar. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant, The Point Restaurant, offers lunch, dinner, and ocean views. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • A seasonal outdoor pool and an indoor pool, with sun loungers
  • Self parking (surcharge), an electric car charging station, and an elevator
  • Smoke-free premises and a 24-hour front desk
  • Guest reviews say great things about the helpful staff and location
Room features
All 84 rooms include amenities such as free WiFi.
Extra conveniences in all rooms include:
  • Bathrooms with shower/tub combinations and free toiletries
  • LCD TVs with digital channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, French, Polish, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (GBP 10 per night)
  • Limited onsite parking

Food and drink

  • Free full breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pavilion Bar
  • The Point Restaurant

Things to do

  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Indoor pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • On the beach
  • Pool loungers
  • Terrace

Accessibility

  • Elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Self parking fee: GBP 10.00 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The seasonal outdoor pool opens in May
Pool access available from 8:30 AM to 5:30 PM

Property is also known as

Haven Hotel
Haven Hotel Poole
Haven Poole
Haven Hotel Hotel
Haven Hotel Poole
Haven Hotel Hotel Poole

Frequently asked questions

Does Haven Hotel have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 8:30 AM–5:30 PM.

How much does it cost to stay at Haven Hotel?

As of Sept 26, 2024, prices found for a 1-night stay for 2 adults at Haven Hotel on Sept 28, 2024 start from CA $312.87, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Haven Hotel pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Haven Hotel?

Self parking is available for GBP 10.00 per night. Limited spots are available.

What time is check-in at Haven Hotel?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Haven Hotel?

Check-out is at 11:00 AM.

Where is Haven Hotel located?

Nestled on the beach, this Poole hotel is within a 5-minute walk of Sandbanks Ferry Terminal and Sandbanks Beach. Shell Bay Beach and Dorset Area of Outstanding Natural Beauty are also within 15 minutes.

Haven Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 332 out of 955 reviews" "
Rating 8 - Good. 376 out of 955 reviews" "
Rating 6 - Okay. 143 out of 955 reviews" "
Rating 4 - Poor. 68 out of 955 reviews" "
Rating 2 - Terrible. 36 out of 955 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

4/10 Poor

SYLVIE

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Very old outdated property View of ferry, which was very close Staff not very friendly or helpful Had to go down to bat to get wine glasses for the room( gave us 2 different glasses)
Stayed 1 night in Sep 2024

8/10 Good

Tina

Travelled with family
Liked: Cleanliness, staff & service
Shame it is not made clear that one part of the hotel does not have access by lift. Very inconvenient and difficult for elderly residents.
Stayed 2 nights in Sep 2024

4/10 Poor

Michael

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Great location friendly staff V bad WIFI, v bad shower no pressure . Breakfast good Dinner v average
Stayed 2 nights in Sep 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay, food and staff were lovely a very chilled stay in a lovely location
Stayed 1 night in Aug 2024

8/10 Good

Darren

Travelled with family
Fantastic location and very relaxing
Stayed 2 nights in Aug 2024

10/10 Excellent

Jenny

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed just one night but staff were very helpful and was lovely and clean
Stayed 1 night in Aug 2024

6/10 Okay

Preena

Liked: Staff & service
Disliked: Property conditions & facilities
The property was very expensive for the price, I expected at 4 star and have received better facilities in a 3 star. The room had a desk top fan, a dirty broken kettle and the bathroom looked like it had seen better days (20 years ago!) the building needs some tlc and attention, and the gate access to the swimming pool and beach really needs to be changed as the the doors would not open. The staff were nice and I did not complain as I was there for 1 night. I’ve spent less in the Maldives for 5 star facilities!
Stayed 1 night in Aug 2024

10/10 Excellent

Alison

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a budget room. Very clean add comfortable. Good value for money. The terraces were lovely with fantastic views. Easy access to the beach .i hope this hotel stays on this site for many more years I would love to return.
Stayed 3 nights in Jul 2024

2/10 Terrible

Julie

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
We arrived to a car park full and nowhere to park,hotel very dated and surrounding area very disappointing,also entrance to hotel very hard to find,I was unwell during stay and not eating,my husband was unable to order a sandwich or anything for his lunch as nothing available
Stayed 3 nights in Jul 2024

6/10 Okay

Lynda

Stayed 3 nights in Jul 2024

8/10 Good

Chris

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The location and views were amazing
Stayed 3 nights in Jun 2024

4/10 Poor

Anna

Liked: Cleanliness, room comfort
Disliked: Staff & service
Poor customer service
Poor customer service from the unhelpful receptionist when I checked in that bordered on rude.
Stayed 1 night in Jun 2024

8/10 Good

Sarah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the location of this hotel, very special. The staff were friendly & helpful, but it seemed they were a little overwhelmed, not enough of them in. Also the bar ran out of some stocks of pineapple juice & limes used in some of the cocktails, that shouldn't happen.
Stayed 1 night in Jun 2024

8/10 Good

Catherine

Anniversary trip
Our 40th wedding anniversary and they made special effort with lovely petals on bed and towels in heart shapes. Staff very friendly apart from the evening when the man in charge of booking dinner was obnoxious and rude and not apologetic in any way about the fact he couldn’t fit us in. We were told when getting the menu there was no need to book if we wanted to eat in bar area. It wasn’t so much what he said but his attitude. It then cost us taxi into Poole and back £40 to get a meal as we had already had anniversary pre dinner drinks at the hotel. It all out a bit of a damper on the occasion.
Stayed 1 night in Jun 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Traditional style hotel with amazing views particularly from our room with a large balcony and views of the harbour and its islands. A hotel which we understand may be gone in a few years making way for a new development which will be a shame but with land prices in this vicinity what else would you expect, polite staff, clean and comfortable room although I’m not a fan of over bath showers but it did its job ! Breakfast very good with plenty to choose from, continental or a full English with everything in between. Would I stay again, yes I would, enough said !
Stayed 1 night in Jun 2024

10/10 Excellent

Warren

Stayed 1 night in Jun 2024

10/10 Excellent

Trudi

Stayed 2 nights in May 2024

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel in a prime location on the entrance of Poole harbour. It’s a little old fashioned and some areas feel like they’ve added to the building but not really thought about it like the access to spa is through the dining room. Rooms are nice but shower wasn’t very powerful. Food was good with really nice breakfast. Good for a short stay or weekend break
Stayed 1 night in Jun 2024

8/10 Good

Simon

Travelled with family
Liked: Room comfort
Disliked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Haven Hotel - an precious icon.
This is an iconic hotel and should be visited. It is expensive for an out-of-town hotel but the location and breakfast make it worth the extra bucks. Staff were helful and usually have a smile for you. Our bedroom was generous and we had a wonderful view of the entrance to Poole harbour with an ever changing vista.The lounges and dining room also share that vista. Only two criticisms - the showers in the spa are dreadful and the evening service in the restaurant is slow. There are some external areas that look a bit tired but when you consider that the owners are planning to demolish the hotel to make way for 196 apartments it is not too surprising.- this would be a travesty and a destruction of Poole/Sandbanks heritage. Make sure you visit before this happens.
Haven Hotel from the sea.
View from one of the first floor rooms.
Stayed 5 nights in Jun 2024

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Samantha

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

Rami

Business traveller
Liked: Cleanliness, staff & service
OK
Stayed 2 nights in Jun 2024

10/10 Excellent

Sarah

Stayed 2 nights in May 2024

10/10 Excellent

Jayne Conroy

Stayed 1 night in Jun 2024

General hotel information

Reasons to Book
Indoor Pool & Nice Bathroom
Check-In Time
3:00 PM
Check-Out Time
11:00 AM
Nearest Airport
Bournemouth (BOH-Bournemouth Intl.)