Chalets in Polk County

"Staff very courteous. Bed comfortable, but made a metallic noise when sitting down on it. TV did not seem to have any good channels to watch. Need to bring your own modem or firestick to connect to it? Towels were dingy and worn looking. They need to be replaced with fresh new towels. Breakfast was minimal in choices. The fried eggs would have been more appealing if scrambled. Conveniently located off of expressway with a little bit of maneuvering. "

"The property is pet-friendly, which is a big plus. I really like the furniture, and the easy in-and-out access makes the stay very convenient. The only thing I missed was having breakfast on-site, but honestly, I prefer paying a lower room rate and choosing breakfast elsewhere rather than paying more for a room that includes a limited carb heavy breakfast option. "

"Nice clean great breakfast"

"The room wasn't clean dirty laundry,bed sheets, towel cloths insects flying me and my fiance stepped in and wasn't in there 10mins in the room when we decided to go back to check in and the staff members were real rude when being polite about the room inconveniences and asked about returning refund policy one crew check-in member replied on a policy of in the room more then 20-30mins that was no proof of that i could only get back half of what I paid for 1 nights pay instead of 2 and I've have fraud activity on my card I paid for the reservations for the rooms ever since I have recites for I've reported to my bank and pending dispute on going investigations to retrieve my fundings that are missing"

"Bed mattress was stained horribly sheets were not clean microwave did not work in room staff was not helpful at all and did not make effort to get new room for us!"

"Great stay! Would definitely book again. Very clean compared to other homes I’ve stayed in by the water! Easy check in and responsive host."

"Absolutely amazing vacation home! Super clean and cozy! There isn’t a thing they missed as far and supplies, games, and perfect environment needed for your perfect vacation. Right on the water! I LOVED IT! Stephen is very attentive and hands on with his guests! They definitely go above and beyond! We will always stay here! You guys need to try it you won’t be disappointed!"

"We really enjoyed the outside part of this place. The inside left much to be desired. The most “castle like” bed was up a spiral staircase and no restroom. All of the beds were in a place that made it difficult to get to unless you were a small child like my nephew. We had to sleep on the 2 pullout couches in case someone needed to go to the bathroom in the middle of the night because it felt too dangerous to descend at night. There was a bandaid practically glued to one of the blankets we planned to use and the couch mattresses were quite dirty. I understand the location and the “old castle” vibe but it really could use more thorough and deep cleans and new mattresses. Another thing that was a bit too much was that we had someone come to the door at 9:30 at night and knock as we were all in bed and it did scare us quite a bit. It was the host that wanted to give a beanie baby to my nephew because we were staying for his birthday, but 9:30 PM is late for a 4 year old and it was very unexpected and a little scary. While we saw flaws, my nephew did have An amazing time with the theme of the castle. He even had his knights cape and inflatable sword and shield. We roughed it out for him, but it truly does need better upkeep."

"The property was great for our family of 22 staying for the long weekend. Plenty of space. It would have been nice to have a layout of the property (which bedrooms were where, not just Bedroom #1) so that we could arrange family members to share bathrooms. But there was plenty of space for us. The game room was fantastic! We had a blast gathering there and celebrating together. Two kitchens and a huge pantry were quite helpful since we had a large crowd. Easy to park all our cars. Nice to have the dock right on the property for fishing and getting on/off our boat. Communication was good and had quick responses. Hope to use the property again for our next family celebration."