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Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Minibar, in-room safe, desk, free cots/infant beds

Guest reviews

4.1 out of 5 Very good
171 reviews
Guests rated this property 4.4/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Breakfast included
Parking included
All-inclusive
Air conditioning

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • 48-hour vacancy between guest room stays

Map

Explore the area

Popular LocationPlaya de Palma7 min walk
Popular LocationEl Arenal Beach19 min walk
AirportPalma de Mallorca (PMI)8 min drive
Popular LocationPalma Aquarium8 min drive

Choose dates to view prices

  • Single Room, Balcony

    4.5/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 1
    More detailsSingle Room, Balcony
  • Double Room Single Use, Balcony

    5/5 guest room rating

    Room amenities

    • Sleeps 1
    More detailsDouble Room Single Use, Balcony
  • Double Room, Balcony

    4.4/5 guest room rating

    Room amenities

    • 237 sq ft
    • Sleeps 2
    More detailsDouble Room, Balcony

About this area

El Arenal

Located in Playa de Palma, Grupotel Orient is in the entertainment district and near the beach. Paseo Maritime and Cathedral of Santa Maria of Palma are notable landmarks, and the area's natural beauty can be seen at El Arenal Beach and Cala Mayor Beach. Travelling with kids? Make time for Palma Aquarium, or enjoy an event or a match at Visit Mallorca Stadium.
Visit our El Arenal travel guide
View in a map
Popular Location

What's nearby

  • Playa de Palma - 7 min walk
  • El Arenal Beach - 19 min walk
  • FAN Mallorca Shopping - 6 min drive
  • Palma Aquarium - 8 min drive
  • Hospital Sant Joan de Déu Palma de Mallorca - 8 min drive

Getting around

  • Marratxi Pont d Inca Nou Station - 13 min drive
  • AirportPalma de Mallorca (PMI) - 8 min drive

Restaurants

  • Megapark - 8 min walk
  • Rincón Gallego - 10 min walk
  • Europa - 11 min walk
  • Casa do Pulpo - 12 min walk
  • MG - 13 min walk

About this property

Grupotel Orient

4-star, family-friendly hotel, walk to Playa de Palma
This smoke-free hotel features a restaurant, an indoor pool and an outdoor pool. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a coffee shop/café are on-site. All 272 rooms offer free WiFi, balconies or patios and flat-screen TVs with satellite channels. Other amenities available to guests include minibars, hairdryers and safes.
Grupotel Orient offers 272 forms of air-conditioned accommodation with minibars and a safe. Rooms open to balconies or patios. 40-inch Flat-screen televisions come with satellite channels. Bathrooms include a shower and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool, a children's pool and a spa tub are on site. Other recreational amenities include outdoor tennis courts and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

All-inclusive details

All-inclusive room rates at Grupotel Orient are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Awards and affiliations

Green/Sustainable Property
This property participates in Travelife, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter
Follows regional sanitisation guidelines of Measures to reduce infection (Spain)
Follows industry sanitisation guidelines of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place
Contactless room service is available.

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks and gloves available
Hand sanitiser provided
Enhanced food service safety measures are in place
Individually wrapped food options available for breakfast, lunch and dinner
Reservations are required for the use of certain on-site facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self parking
  • Free nearby parking
  • Local area shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 8:00 AM–10:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 poolside bar and 1 bar

Things to do

  • 4 outdoor tennis courts
  • Bike rentals
  • Bike tour information
  • Bike cleaning
  • Bike parking
  • Bike repair services
  • Bike shop
  • Bike storage
  • Children's pool
  • Electric bike charging stations
  • Indoor pool
  • Mountain biking
  • Outdoor pool
  • Playground
  • Sauna
  • Spa services
  • Hot tub

Family friendly

  • Babysitting/childcare (surcharge)
  • Children's pool
  • Dry cleaning service
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • Lift
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • French
  • German
  • Italian
  • Russian
  • Spanish

Business services

  • 1 meeting room
  • Computer station
  • Conference space (2045 square feet)

Outdoors

  • Garden
  • Terrace

Spa

  • Massage/treatment rooms
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • Handrails in stairwells
  • In-room accessibility
  • Pool hoist on site
  • Roll-in shower
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair accessible (may have limitations)

More

  • Renovated entire property – April 2016
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Free cots/infant beds
  • Linens

Bathroom

  • Hairdryer
  • Shower
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV/satellite channels

Food and drink

  • Minibar

Outdoor space

  • Balcony or patio

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in between 2:00 PM and anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Renovations and closures

This property is closed from 15 March 2020 to 1 February 2021 (dates subject to change).

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Free cots (infant beds)

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 percent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
Fee for in-room wireless Internet: EUR 5 per day (rates may vary). Fee for wireless Internet in public areas: EUR 5 per day (rates may vary).

We should mention

Cash transactions at this property cannot exceed EUR 2500, due to national regulations; for further details, please contact the property using the information in the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Grupotel Orient Hotel Playa de Palma
Grupotel Orient Hotel
Grupotel Orient Playa de Palma
Grupotel Orient
Grupotel Orient Playa De Palma, Majorca
Grupotel Orient Hotel
Grupotel Orient Playa de Palma
Grupotel Orient Hotel Playa de Palma

Frequently asked questions

Can I cancel my reservation for free at Grupotel Orient and receive a full refund?
Yes, Grupotel Orient offers free cancellation on select room rates, because flexibility matters! Please refer to Grupotel Orient cancellation policy on our site for more details about any exclusions or requirements.
Does Grupotel Orient have a pool?
Yes, this property has an indoor pool, an outdoor pool and a children's pool.
Is Grupotel Orient pet-friendly?
No, only service animals are welcome at the property.
How much is parking at Grupotel Orient?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Grupotel Orient?
Check-in is from 2:00 PM to anytime.
What time is check-out at Grupotel Orient?
Checkout is at noon.
Are there all-inclusive benefits at Grupotel Orient?
Some rate plans available at this property are all-inclusive.
Where is Grupotel Orient located?
This family-friendly Playa de Palma hotel is located near the airport, within 3 mi (5 km) of El Arenal Beach and Palma Aquarium. Paseo Maritime and Cathedral of Santa Maria of Palma are also within 9 mi (15 km).
4.1
Very good
5 - Excellent
50
4 - Good
92
3 - Okay
23
2 - Poor
4
1 - Terrible
2

4.4/5

Cleanliness

4.2/5

Staff & service

4.2/5

Amenities

4.2/5

Property conditions & facilities

2/5 Poor

Happy face iconLiked: Cleanliness, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2019

4/5 Good

Business traveller
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location to the beach. Only 10 min walk. Property is nice. Clean and fairly modern. Big percentage of German visitors. Staff are accommodating. Views from the rooms are not the best.
Stayed 1 night in Sep 2019

5/5 Excellent

Stayed 6 nights in Sep 2019

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay
A very good stay, room was very modern and clean, food was fantastic as was the service,
Stayed 4 nights in Aug 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Hotel was very clean as were the rooms. Majority of staff helpful and polite. One draw back is that there is quite a steep hill up to the entrance. On the whole I would return.
Stayed 2 nights in Aug 2019

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