Search Residences in Pinecrest from CA $123

"Upon checking in room had strong bad smell like a dirty mop. Asked front desk for another room but sold out so asked for housekeeping to spray with air freshener. No housekeeping at 7:30pm so front desk said they'd do it in a few minutes. After 30 minutes I asked again and they said they were too busy and would do it later and suggested we go get dinner. Considering we just checked in we should have priority over guests checking in but attitude was very dismissive saying they were "swamped". Oh really. Not my problem they're too cheap to have 24hr housekeeping. An hour later it was done but still a bit of nasty smell. Also no room service, no breakfast but of course there was an envelope inside room asking for a tip for housekeeping??!! Also, the bed sheets seemed to not be clean as the previous victim left some hair behind and there were stains of some kind. So gross we had to use blankets from our car to protect ourselves. For $300 per night I'd expect better treatment. Also, they can't be bothered to adjust the nightstand clock to the correct time. Avoid."

"The staff was incredible!"

"A good place to stay. Great staff beautiful area friendly people. This was off season so no traffic practically no other tourists anywhere. Rooms had flannel sheets and lots of blankets to stay warm during a cold night unlike most motels. The heater was loud and there was no fridge or microwave in the rooms so if you go off season it’s hard to find a place to eat. Our host made breakfast available to us even though we were the only ones there. We really appreciated his extra care he gave us during our stay. If you rent a cabin or or just go during the prime season you will avoid that problem and enjoy your stay greatly."

"The cabin was spacious, clean, and packed with amenities. The only downside is there is NO FREE WIFI. You have to purchase the package yourself. Laundry opens 24/7, and plenty of parking along the property."

"The room was very clean, bed was comfortable. The only thing was the room was cold even with heat turned up, other than the it was clean and quiet, and the check in staff was friendly and helpful. The casino staff are friendly and helpful also. We were celebrating a birthday and the only available restaurant was the cafe. That was disappointing but it was also a Monday so we didn’t get to try the Seven Sisters which were looking forward to. We will definitely go back. "

"Enjoyable stay, calm place, and great food at the cafe next door."

"I absolutely love this resort and would highly recommend it!! The staff is super friendly and helpful. One staff member ran to open a door for me when I was bringing in my luggage. It was raining one day, so we spent the day at the spa. What an amazing experience. I never thought I would be glad it rained on a vacation day. Also, the restaurant is fantastic. My husband was talking about his meal days later. We look forward to coming back again someday."

"Very clean, nice room but small. Not much amenities walking distance to restaurants."

"This turned out to be an extended stay hotel. We had requested two beds and a sofa and were given a room with one bed and one sofa. The room did not smell good and although it appeared to be clean it was worn. We chose not to stay and I will be requesting a refund"