Title: The Nchantra Pool Suite Phuket - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) Aparthotel # The Nchantra Pool Suite Phuket Luxury aparthotel on the beach, with outdoor pool ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/7000000/6240000/6232900/6232828/f6373265.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/7000000/6240000/6232900/6232828/40b226de.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; international cuisine, beach views ](https://images.trvl-media.com/lodging/7000000/6240000/6232900/6232828/a2283131.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby sitting area](https://images.trvl-media.com/lodging/7000000/6240000/6232900/6232828/93e43cad.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from property](https://images.trvl-media.com/lodging/7000000/6240000/6232900/6232828/b3ed8190.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Location - Prices - Amenities - Policies The Nchantra Pool Suite Phuket creates an oceanfront retreat where visitors unwind with yoga classes and rejuvenate in the steam room. A rooftop garden provides a peaceful setting, while The Bay Restaurant offers beach dining. Guests cool off with drinks beside the outdoor pool. 8.0 Very good ## Popular amenities - Kitchen - Bar - Breakfast available - Gym - Pool - Barbecue grill ## Room options ### Check availability for these dates Tonight [Nov. 29 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=6232828&PinnedHotelID=6232828&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-29&endDate=2025-11-30&selected=6232828&PinnedHotelID=6232828&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 30 - Dec. 1](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=6232828&PinnedHotelID=6232828&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-30&endDate=2025-12-01&selected=6232828&PinnedHotelID=6232828&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 5 - Dec. 7](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=6232828&PinnedHotelID=6232828&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-05&endDate=2025-12-07&selected=6232828&PinnedHotelID=6232828&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 12 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=6232828&PinnedHotelID=6232828&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-12&endDate=2025-12-14&selected=6232828&PinnedHotelID=6232828&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 16 of 16 rooms ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/7000000/6240000/6232900/6232828/cdc08eb5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Villa ### Highlights Furnished patio Soundproofed Individually furnished Individually decorated Private pool Air conditioning Kitchen Full-sized refrigerator/freezer - 2153 sq ft - 2 bedrooms - Sea view - Sleeps 4 - 2 Large Twin Beds, 1 King Bed and 1 Twin Sofa Bed ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/7000000/6240000/6232900/6232828/a2eefd03.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Villa ### Highlights Furnished patio Soundproofed Individually furnished Individually decorated Private plunge pool Air conditioning Kitchen Full-sized refrigerator/freezer - 2 bedrooms - Resort view - Sleeps 5 - 1 Queen Bed and 1 King Bed ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/7000000/6240000/6232900/6232828/95e63b4f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Villa ### Highlights Furnished patio Soundproofed Individually furnished Individually decorated Private pool Air conditioning Kitchen Full-sized refrigerator/freezer - 2 bedrooms - Sea view - Sleeps 4 - 1 King Bed and 1 Queen Bed ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/7000000/6240000/6232900/6232828/0ae0e757.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Villa ### Highlights Furnished patio Soundproofed Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer LED TV - 2 bedrooms - Resort view - Sleeps 6 - 1 King Bed and 2 Queen Beds ![Exclusive Villa](https://images.trvl-media.com/lodging/7000000/6240000/6232900/6232828/fd324898.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Exclusive Villa ### Highlights Furnished patio Soundproofed Individually furnished Individually decorated Private pool Air conditioning Kitchen Full-sized refrigerator/freezer - 3 bedrooms - Resort view - Sleeps 6 - 3 King Beds ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/7000000/6240000/6232900/6232828/cdc08eb5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room ### Highlights Furnished patio Soundproofed Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer LED TV - Resort view - Sleeps 4 - 1 King Bed and 1 Queen Bed ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/7000000/6240000/6232900/6232828/c915a437.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Elite Suite ### Highlights Furnished patio Soundproofed Individually furnished Individually decorated Private pool Air conditioning Kitchen Full-sized refrigerator/freezer - 2153 sq ft - 1 bedroom - Resort view - Sleeps 3 - 1 King Bed ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/7000000/6240000/6232900/6232828/650cd1ed.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Room ### Highlights Furnished patio Soundproofed Individually furnished Individually decorated Air conditioning Kitchen Full-sized refrigerator/freezer LED TV - 1722 sq ft - Resort view - Sleeps 2 - 1 King Bed ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/7000000/6240000/6232900/6232828/cf07efad.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Grand Pool Suite King(P) - Sleeps 2 ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/7000000/6240000/6232900/6232828/7acb6ae9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2BEDROOM BEACHFRONT VILLA - Sleeps 4 ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/7000000/6240000/6232900/6232828/34e43f2b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 3 BEDROOM POOL VILLA (3b) - Sleeps 6 ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/7000000/6240000/6232900/6232828/4cc50425.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Family VILLA (fr) - Sleeps 6 ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/7000000/6240000/6232900/6232828/d7317e14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2BEDROOM GRAND POOL VILLA (JR) - Sleeps 4 ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/7000000/6240000/6232900/6232828/9bc3d499.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2BEDS SEAVIEW Apartment(T) - Sleeps 2 ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/7000000/6240000/6232900/6232828/6dd741c1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Bedroom Villa With Private Pool (SR) - Sleeps 4 ![In-room safe, individually decorated, individually furnished, desk](https://images.trvl-media.com/lodging/7000000/6240000/6232900/6232828/81843467.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Ocean King Room - Sleeps 2 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPhuket-Hotels-The-Nchantra-Pool-Suite-Phuket.h6232828.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPhuket-Hotels-The-Nchantra-Pool-Suite-Phuket.h6232828.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C7.89001%2C98.43841&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=hMKFEiVXNbTfAjR3bEGsAAWo0DY=) 41/44 Moo 1 Sirey Beach, Muang, Ratsada, Phuket, 83000 #### What's nearby - Koh Sirey Temple - 3 min drive - 3.1 km - Ratsada Pier - 5 min drive - 3.9 km - Monkey Hill Viewpoint - 8 min drive - 6.2 km - Phuket Monkey School - 9 min drive - 6.9 km - Phuket Weekend Market - 9 min drive - 6.5 km #### Getting around - Phuket Intl. Airport (HKT) - 63 min drive #### Restaurants - ‪Starbucks (สตาร์บัคส์) - ‬5 min drive - ‪ครัวนิยม (Krua Niyom) - ‬8 min drive - ‪Seasonal Tastes - ‬4 min drive - ‪Chester's Coffee (เชสเตอร์ คอฟฟี่) - ‬6 min drive - ‪Restaurant Pita Beach - ‬15 min walk ## About this property ### The Nchantra Pool Suite Phuket Luxury aparthotel on the beach, with outdoor pool At The Nchantra Pool Suite Phuket, relax by an outdoor pool or hit the beach where you can enjoy yoga. Each apartment provides an LED TV with satellite channels, plus a kitchen with a refrigerator, an oven, and a stovetop. Thoughtful touches include bathrobes and slippers, and also available are free WiFi and a furnished patio. The Nchantra Pool Suite Phuket offers 53 air-conditioned accommodations with DVD players and safes. Rooms open to furnished patios. These individually decorated and furnished accommodations include desks. Accommodations at this 4.5-star aparthotel have kitchens with full-sized refrigerators/freezers, stovetops, cookware/dishes/utensils, and coffee/tea makers. Bathrooms include rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Ratsada aparthotel provides complimentary wireless Internet access. 42-inch LED televisions come with satellite channels. Additionally, rooms include complimentary bottled water and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include irons/ironing boards. Recreational amenities at the aparthotel include an outdoor pool, a steam room, and a fitness center. The recreational activities listed below are available either on site or nearby; fees may apply. ## Similar properties ![Villa, 1 Bedroom, Oceanfront (View)](https://images.trvl-media.com/lodging/4000000/3540000/3531600/3531567/32e8d0cb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Westin Siray Bay Resort & Spa, Phuket Ratsada - Pool - Hot tub - All-inclusive - Spa 8.6 Excellent 1,010 reviews CA $218 CA $258 total includes taxes & fees Dec 19 - Dec 20 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-20&selected=3531567&PinnedHotelID=3531567&HadPinnedHotel=true®ionId=-1&adults=2) ![Poolside bar](https://images.trvl-media.com/lodging/91000000/90580000/90571600/90571504/8101513b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Malabar Pool Villa Phuket Ratsada - Pool - Parking included - Free WiFi - Restaurant 9.4 Exceptional 26 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=90571504&PinnedHotelID=90571504&HadPinnedHotel=true®ionId=-1&adults=2) ![Couples treatment rooms, massages](https://images.trvl-media.com/lodging/112000000/111570000/111562100/111562068/f5536017.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Anona Sunset Boutique Karon - 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Dec 5 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-04&endDate=2025-12-05&selected=1213446&PinnedHotelID=1213446&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Beach - On a white sand beach - Beach loungers - Beach towels - Beach umbrellas ### Pool/Spa - Outdoor pool - Pool loungers - Pool umbrellas - Steam room ### Internet - Available in the apartment: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - 24-hour roundtrip airport shuttle at scheduled times and on request for a surcharge - Cruise terminal shuttle (surcharge) - Free shopping center shuttle - Limo/town car service - Free self parking on site - Wheelchair-accessible parking available ### Family friendly - Childcare (surcharge) - Children stay free (see details) ### Restaurants on site - The Bay Restaurant ### Kitchen - Coffee/tea maker - Cookware, dishware, and utensils - Full-sized refrigerator/freezer - Oven - Stovetop ### Dining - Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: THB 350 for adults and THB 170 for children - A bar/lounge - A restaurant - Room service (limited hours) ### Bedrooms - Bedsheets provided ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Rainfall showerhead - Slippers - Towels provided ### Entertainment - 42-inch LED TV with cable/satellite channels - DVD player ### Outdoor areas - Barbecue grill - Furnished patio - Garden - Rooftop terrace ### Laundry - Dry cleaning/laundry service - Laundry facilities ### Work spaces - Laptop workspace ### Comfort - Air conditioning ### Pets - No pets or service animals ### Suitability/Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Tile flooring in room - Wheelchair-accessible parking - Smoking not allowed ### Services and conveniences - 24-hour front desk - Blackout drapes - Concierge services - Free bottled water - Free newspapers in lobby - Housekeeping (daily) - Iron/ironing board on request - Luggage storage - Safe - Safe at front desk - Tour and ticket assistance - Turndown service - Wedding services ### Location highlights - Near the boardwalk/promenade - Near the ocean ### Things to do - Beach yoga - Billiards/pool table - Gym - Boat tours nearby - Fishing nearby - Golfing nearby - Health club (partner property) nearby - Hiking/biking trails nearby - Horseback riding nearby - Mountain biking nearby - Outdoor pool (guest access) nearby - Rafting nearby - Scuba diving nearby - Snorkeling nearby - Windsurfing nearby ### Safety features - Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector) - Smoke detector (host has indicated there is a smoke detector on the property) - First aid kit - Security system - Fire extinguisher ### General - 3 floors - 53 units - 9 buildings - Banquet hall - Built in 2012 - Garden - Individual decor - Individual furnishings - Soundproofing ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: midnight Late check-in subject to availability Express check-in available Minimum check-in age: 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Cribs (infant beds) are available for THB 2000.0 per day ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - New Year's Eve (December 31) Gala Dinner per adult: THB 5000 - New Year's Eve (December 31) Gala Dinner per child: THB 2500 (from 4 to 11 years old) We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately THB 350 for adults and THB 170 for children - Airport shuttle fee: THB 6 per vehicle (one-way) - Airport shuttle fee per child: THB 2 (one-way), (from 1 to 6 years old) - Crib (infant bed) fee: THB 2000.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip Host has indicated there is a smoke detector on the property Safety features at this property include a fire extinguisher, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room This property is professionally cleaned ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Nchantra Nchantra Pool Suite Nchantra Pool Suite Residences Nchantra Pool Suite Residences Apartment Nchantra Pool Suite Residences Apartment Phuket Nchantra Pool Suite Residences Phuket Nchantra Pool Suite Residences Aparthotel Ratsada Nchantra Pool Suite Residences Aparthotel Nchantra Pool Suite Residences Ratsada Nchantra Pool Suite Phuket Aparthotel Ratsada Nchantra Pool Suite Phuket Aparthotel Nchantra Pool Suite Phuket Ratsada Nchantra Pool Suite Phuket The Nchantra Pool Suite Phuket Ratsada The Nchantra Pool Suite Phuket Aparthotel The Nchantra Pool Suite Phuket Aparthotel Ratsada ## Frequently asked questions ### Does The Nchantra Pool Suite Phuket have a pool? > Yes, this property has an outdoor pool. ### Is The Nchantra Pool Suite Phuket pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at The Nchantra Pool Suite Phuket? > Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at The Nchantra Pool Suite Phuket? > Check-out is at 11:00 AM. ### Does The Nchantra Pool Suite Phuket provide a shuttle to the airport? > Yes, there's an airport shuttle that runs on request. A fee of THB 6 per vehicle applies. ### Where is The Nchantra Pool Suite Phuket located? > Nestled on the beach, this Ratsada aparthotel is 1.9 mi (3 km) from Koh Sirey Temple and 2.8 mi (4.6 km) from Ratsada Pier. Saphan Hin and Khao Rang Park are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The Nchantra Pool Suite Phuket Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 6.2 Location ### 8.8 Staff & service ### 5.0 Eco-friendliness ### 7.8 Property conditions & facilities 10 - Excellent 30 8 - Good 29 6 - Okay 9 4 - Poor 7 2 - Terrible 4 ### 10/10 Excellent #### Benjamin Aug 6, 2024 Liked: Cleanliness, room comfort, communication the property is at very good location and my boy loves to go to the beach in couple minutes. Stuffs are very kind and provide excellent services. ##### Benjamin Stayed 2 nights in Aug 2024 ### 2/10 Terrible #### Alexandra Feb 5, 2025 Disliked: Cleanliness, room comfort, communication #### Terrible This is not a place to stay, the room had mold & water damage everywhere and was dirty on all outdoor areas with staff leaving cigarettes on terraces etc When we tried talking to staff they laughed and could not help - saying no manager Due to asthma we could not stay but hotel would not refund the room - we ended up having to go to the police and are still waiting on a refund ![](https://a.travel-assets.com/ugc/hotel-reviews/26F92ABCD5986B4A9754E933737B0185099CC2641738771719618.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/D1D22E1CB87631B41347381B50E20BBE68298CE81738771719702.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/823BA9301EFF5D44DD7E17BA4A4E8AD812D71A261738771719428.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4342669C2330852B39B3F5947DF36CEFB085AF0D1738771719679.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Alexandra Stayed 1 night in Jan 2025 ### 4/10 Poor #### Verified traveller Nov 1, 2024 Disliked: Cleanliness, communication #### Not as shown in photos Really run down hotel, everything is in need of a good clean, paint and some TLC. Photos don’t represent the current state of the property. We also didn’t have any water all morning and when it did come back the pressure wasn’t good. Breakfast was very limited and didn’t look appetising, chicken nuggets and some eggs. We were supposed to stay 2 nights but ended up checking out after 1, at check out the receptionist said we could get a refund via hotels.com but when we followed up they refused to refund us. ##### Verified traveller Stayed 2 nights in Oct 2024 ### 6/10 Okay #### Manjur Aug 17, 2024 Liked: Cleanliness The location is okay, accommodation is nice but the building has serious damp issues and extremely smelly. Tiled floors were wet and very slippery that can be described as hazardous (we were convinced that could be both leak and humidity). Staff were kind wipe floor with towels a the next day change us to a different accommodation (standard villa on the same row) but the 2nd one was even worse. Damp and puffiness on wood cladded feature walls and floors were clearly visible, surely needs serious fixing and perhaps renovation. We chose to stay away from the buys area so the location was okay, used Bolt for most of our journeys. It suited us as the pier for Phi Phi boat trip was approx 15 mins drive. Private beach is certainly a bonus but we never used it due to time factors. Staff tried to help, communication was a bit difficult using google translate, so we would rate the property as average. ##### Manjur Stayed 3 nights in Aug 2024 ### 2/10 Terrible #### Dajana Apr 13, 2025 Disliked: Cleanliness, amenities, property conditions & facilities, communication Bitte bitte bitte tut uns und vor allem euch selbst den Gefallen und macht hier niemals Urlaub. Ich habe keine Ahnung, was die Leute hier bewertet haben, die hier 5 Sterne gegeben haben. Dieses "Hotel" vermutlich nicht. Auch eine 8,0 auf Bichungsplattformen wie Booking ist absolut nicht nachvollziehbar. Es ist eine absolue Katastrophe. Gefahr für Laib und Leben! Man gab sich Mühe bei unserer Ankunft, aber dennoch Schmutz, Kissen mit Stockflecken, Urinflecken und Sachen von den Vorgängern, Verfall, Ungeziefer, Baustellen und Baumaterial überall, Lebensgefahr insb. für Kinder durch fehlende bzw. kaputte Geländer vor 6-7 Meter tiefen Abhängen, keine Verpflegung aufgrund angeblicher Renovierung der Küche, Schimmel, Staub, Rost, Müll, Schutt, kapitte Glaslampe mit Gefahr für Schnittwunden, offen aus der Wand hängende Kabel, Abdeckungen von Lampen auf Treppenstufen offen, Klimaanlagen, die nicht regulierbar sind und entweder komplett kalt oder warm einstellbar sind, was vom Personal betroffen lächelnd bestätigt wurde. Massenhaft Vogelkot auf Balkon durch Schwalbennest usw. usf. Wir hatten eine der "Villen" direkt neben der Rezeption. Ausblick unten gleich null, oben Ausblick auf Dächer von anderen Gebäuden, die vor sich hin verroten. Schatten, schmutziger Pool, Sicherheit bei Eingangstür gleich null, Schiebetür unten nur von innen abschließbar, Wartungsräume im Zimmer frei zugänglich und für Kinder lebensgefährlich. Tiefgarage mehr Abstellkammer als Tiefgarage. ##### Dajana Stayed 2 nights in Apr 2025 ### 2/10 Terrible #### Markus Feb 26, 2025 Disliked: Cleanliness, room comfort, communication #### Dåligt!!! Väldigt slitet hotel mycket som är trasigt. Luktade mögel och unket på rummena. Dyr mat. Rekommenderar att boka annat hotel! ##### Markus Stayed 2 nights in Feb 2025 ### 6/10 Okay #### david Jun 14, 2024 Liked: Cleanliness, communication #### fint til prisen Venligt og hjælpsom personale , stedet er slidt og ligger meget øde hvad naturligvis kan være romantisk, men samtidig fuldstændig uden tlf signal og da wifi så også røg sig en tur er man megdt isoleret for omverden. trænings center lad os gi det 0 stjerner maskinerne så dårlig stand og støre chance for komme til skade ind at få gavn af det. morgen mad venligt personale , ikke en stor buffet men kunne vælge 5 ting for et menukort så det var fint nok. fantastisk udsigt fra morgen mad restaurant. værelserne store og lækkert med jacuzzi og egen pool. Desværre var der udfordringer med aircon den gik i stykker flere gange. så var nok bare lidt uheldig med wifi og aircon. ![](https://a.travel-assets.com/ugc/hotel-reviews/37CED883021E4F58C527E937B7FAEFB51B1494AE1718347781840.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### david Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Allan Mar 15, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Super ##### Allan Stayed 1 night in Mar 2020 ### 4/10 Poor #### Verified traveller Mar 15, 2020 Disliked: Staff & service, amenities, property conditions & facilities I really wanted to like this place and was super excited however upon arrival there were several things such as NO water pressure and NO hot water. The toilet in the bathroom was leaking water from god knows where, to the point that in the morning the bath mat was drench. We had 24 hr of flight so I spoke up the next morning and was told we could upgrade to the pent house for a “discount” and what that meant was I continued to have NO hot water, NO pressure and at time standing there coved in shampoo and soap waiting for water to came back. A broke handle on the bum gun in our room. The shower was dirty from where someone played tic tact toe and was never cleaned. Dirty dishes I the dish washer that were NOT ours. WiFi did not work most of the time. Communication was hard however we complained 2-3 times about water and having 3 kids with no hot water was not fun. The issue was FINALLY fixed the day before we left and when I spoke with the lady at the desk about some sort of extra discount for troubles and lack of cleanliness, she just flat out side no. So I paid even more for an up grade and cold shower and little to no water. Dirty living space overall. Staff is kind but that only goes so far as they don’t completely understand you half the time. Got charge several times at the dining area, wrong price and I was super disappointed how the ocean was low tide everyday so really you can’t even swim in the ocean and even if you try to, the amount of trash/glass is crazy. ##### Verified traveller Stayed 8 nights in Mar 2020 ### 8/10 Good #### Ryan Jan 1, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Our family had a wonderful Christmas holiday. We really enjoyed having a private pool! The service was great. It would be even better if the beach area was raked/cleaned consistently. Overall, it was a nice trip. ##### Ryan Stayed 6 nights in Dec 2019 ### 8/10 Good #### Art, Los Angeles Dec 19, 2019 Liked: Cleanliness, amenities Nice spacious rooms with balcony and rooftop view. ##### Art Stayed 4 nights in Dec 2019 ### 6/10 Okay #### Verified traveller Nov 16, 2019 Liked: Staff & service Disliked: Property conditions & facilities Property is rather run down and does not present as clean and updated as the pictures online would indicate. The overall cleanliness of the room, especially the shower and restroom areas was poor. The resort looks like it's heyday must have been some 20 years ago and they have not kept up with even the most basic maintenance of the hotel. ( For example, there was even blisteted and peeling paint on several areas of or trim) ##### Verified traveller Stayed 1 night in Nov 2019 ### 10/10 Excellent #### Verified traveller Jun 19, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice property by the beach with amazing restaurant but it is one hours drive from the city of Phuket and the airport. ##### Verified traveller Stayed 3 nights in Jun 2019 ### 10/10 Excellent #### Verified traveller Apr 16, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Spacious, on the private beach, serene. Well designed (Except new added structure; it blocks good view) ##### Verified traveller Stayed 4 nights in Apr 2019 ### 8/10 Good #### Danielle Apr 6, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent 10 jours ds cet hôtel qui était notre point de chute - ns avons adoré - ce qui peut poser pb - il faut prendre le taxi pr se déplacer mais il vaut mieux ne pas passer par l’hôtel car cela double le prix du trajet - l’avantage plage sauvage et très peu de monde - selon la marée la plage est plus ou moins propre mais il y a la piscine - nourriture excellente le plat pour 180 bath - mais le petit dej est trop cher pour ce qu’il y a donc nous avons fait des courses pour les petits déjeuners - les chambres ont cuisine et frigo - la superficie de notre chambre 130 m2 - 75 m2 habitable et le roof top 55m2 - donnant sur la mer - personnel très accueillant et tjrs à notre service - 1/4 d heure de route pour aller à phuket city - ##### Danielle Stayed 10 nights in Mar 2019 ### 8/10 Good #### Verified traveller Apr 4, 2019 Liked: Cleanliness, staff & service, property conditions & facilities staff were fabulous so friendly and helpful ..breakfast super .. prices very reasonable for dinner. Room beautiful . trips from hotel expensive and limited .. the shuttle bus into town inconvenient times coming back at 5.30pm is the latest gives you no time at all to shop. so getting back and forth with taxis expensive. Pool area .. need to update sun parsols and put small tables along side of beach sunlounges. overall good experience ##### Verified traveller Stayed 6 nights in Mar 2019 ### 6/10 Okay #### Verified traveller Apr 4, 2019 Liked: Cleanliness Disliked: Staff & service Struttura con potenziale assolutamente non utilizzato, si tratta di un resort a 5 stelle che decisamente non si può considerare come tale, la struttura di per se è bella, non gli manca nulla, molto bella anche la piscina in camera anche se totalmente priva di privacy. Avrebbe bisogno assolutamente di un manager capace e potrebbe diventare un gran bel resort. Ci sono problemi del tipo : mancanza di cura nel mantenimento della struttura, aria condizionata in camera che punta direttamente sul letto, personale (tranne alla reception) che non parla assolutamente inglese, impianto dell’idromassaggio che palesemente non viene pulito (appena acceso sono usciti fuori dei capelli), cibo al ristorante non all’altezza ( alla nostra richiesta di avere una pannocchia come visto nell’altro tavolo di solo turisti cinesi, ci è stato detto di no e il servizio era molto diverso), la colazione è buona ma volevamo ordinare uova e bacon per me è un’omelette con formaggio e carne (dopo vari tentativi di spiegare la cosa è arrivata un’altra ragazza dello staff che ha risolto e infatti ci sono arrivati bacon e un’omelette con verdure e peperoni nello stesso piatto! La spiaggia è sporca con bottiglie sparse e vetri ovunque, il mare nel pomeriggio si ritira per la marea e rende impossibile fare il bagno che comunque sconsiglio di fare perché pieno di rocce e detriti. Consigliato? Si ma no! ##### Verified traveller Stayed 1 night in Apr 2019 ### 10/10 Excellent #### Verified traveller Mar 30, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very good and nice wonderfull place everything perfect ##### Verified traveller Stayed 1 night in Mar 2019 ### 8/10 Good #### Verified traveller Mar 20, 2019 Liked: Staff & service, property conditions & facilities, room comfort #### 整體還不錯的住宿 櫃台人員很親切服務很棒，只是清潔人員作業上會出現漏補毛巾的情形，有點小小不完美，每天的早餐會稍微做變化，餐點還不錯，泳池風景也都讓人很放鬆 ##### Verified traveller Stayed 5 nights in Mar 2019 ### 10/10 Excellent #### Verified traveller Mar 15, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely beautiful....secluded, great food, awesome service ##### Verified traveller Stayed 3 nights in Mar 2019 ### 10/10 Excellent #### Sara, Uppsala, se Jan 30, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Jätteduktiga och serviceinriktade personal som gör sitt bästa för att sina gäster ska få det bästa upplevelse i hotellet. Frukostbuffe var utmärkt och väldigt god mat i övrigt serveras från hotellets restaurang. Stora rum, vi var nöjda med att ha eget pool och jacuzzi. Hotellet ligger lite utanför och passar väldigt bra när man vill ta det lugnt och slappna av, enkelt att åka till Phuket central med hotellets shuttle och ta sig därifrån till Karon och Patong samt andra turistställen. Det enda som kan förbättras är stranden vid hotellet, den var tyvärr smutsig. ##### Sara Stayed 8 nights in Jan 2019 ### 10/10 Excellent #### Verified traveller Dec 7, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotellin oma kuvaus vastaa todellisuutta. Siisti, pientä kulumista, pintaremontoitu kuitenkin. Kosteus aistittavissa ajoittain huoneissa. Joulukuun alussa todella rauhallista. Huoneistossa oma pieni piha ja allas, tilavat huoneet. Huom kahden makuuhuoneen asunnot ovat eri kerroksissa, joihin kulku ulkoa ns rapun kautta, sisätiloista ei ole kulkuyhteyttä kerrosten välillä. Toimi isojen lasten kanssa hyvin, pienten kanssa ei olisi toiminut lainkaan. Ystävällinen ja palvelualtis henkilökunta. Ranta on kaunis, mutta ei sovellu uimiseen (lasia yms), vaikka siivoavat rantaa päivittäin. Hotellin ravintola (on ainoa vaihtoehto) on hyvä ja kohtuu hintainen, aamiainen on loistava. Kuljetus Phuket Towniin ja takaisin päivittäin ilman lisämaksua. Lähin kylä noin 5min mopomatkan päässä, siellä muutamia kauppoja ja ravintoloita (paikallisia), joissa edullinen hinta sekä todella tuoretta ja hyvää ruokaa. ##### Verified traveller Stayed 6 nights in Nov 2018 ### 8/10 Good #### mrT., London Aug 4, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quiet resort with beautiful sunset views The facilities had almost everything we could’ve wanted and what it didn’t have ,the reception and staff were pleased to make available, a lovely holiday was had by my family and the reception staff in particular were brilliant and accommodative in every respect. I thoroughly recommend this place. ##### mrT. Stayed 7 nights in Jul 2018 ### 6/10 Okay #### Koci May 3, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Strand ist nicht gut,derOrt ist einfachnicht für Badeferien.personal sehr freundlich. Suites sind sehr schön-5 Sterne wert. Essen -sehr wenig auswahl. Morgenessen immer gleich. ##### Koci ### 8/10 Good #### Verified traveller Jan 5, 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fantastiskt för ett par nätter Otroligt lugnt och härligt hotell med helt fantastiskt härliga, rena och avkopplade rum. Tyvärr är området väldigt ensligt och 5 nätter räckte absolut för oss då vi annars hade tröttnat. Hade absolut kommit tillbaka igen. Enda negativa var att stranden är extremt smutsig och att pizzorna var väldigt mjuka och blöta. Rekommenderas varmt till par som vill bli ostörda och ha egentid ##### Verified traveller Stayed 5 nights in Dec 2017 ## Expedia's Latest Trends ### Hotels > [Kata Palm Resort](https://www.expedia.ca/Phuket-Hotels-Kata-Palm-Resort-Spa.h1099868.Hotel-Information) > > [Sawasdee Village](https://www.expedia.ca/Karon-Hotels-Sawasdee-Village.h1594080.Hotel-Information) > > [Hotels near Roy Thomson Hall](https://www.expedia.ca/Roy-Thomson-Hall-Hotels.0-l6072427-0.Travel-Guide-Filter-Hotels) > > [Sheraton Fallsview Hotel](https://www.expedia.ca/Niagara-Falls-Hotels-Sheraton-Fallsview-Hotel.h194534.Hotel-Information) > > [Cottages Niagara-on-the-Lake](https://www.expedia.ca/Niagara-On-The-Lake-Cottages.d8957-aaCottages.Travel-Guide-Accommodation) > > [Hyatt Ziva Puerto Vallarta - All-inclusive](https://www.expedia.ca/Puerto-Vallarta-Hotels-Hyatt-Ziva-Puerto-Vallarta-All-Inclusive.h8822832.Hotel-Information) > > [Executive Suites Hotel Metro Vancouver](https://www.expedia.ca/Vancouver-Hotels-Executive-Suites-Hotel-Metro-Vancouver.h23323.Hotel-Information) > > [Hotels in Newmarket](https://www.expedia.ca/Newmarket-Hotels.d8931.Travel-Guide-Hotels) > > [One&Only Palmilla, Los Cabos](https://www.expedia.ca/Los-Cabos-Hotels-OneOnly-Palmilla.h415858.Hotel-Information) > > [The Shore at Katathani](https://www.expedia.ca/Phuket-Hotels-The-Shore-At-Katathani.h3555818.Hotel-Information) > > [Katathani Phuket Beach Resort](https://www.expedia.ca/Phuket-Hotels-Katathani-Phuket-Beach-Resort.h1087505.Hotel-Information) > > [Hotels in Sparwood](https://www.expedia.ca/Sparwood-Hotels.d6060473.Travel-Guide-Hotels) > > [Rocky Inn Express](https://www.expedia.ca/Rocky-Mountain-House-Hotels-Rocky-Inn-Express.h13516392.Hotel-Information) > > [Hotels with Early Check-in in Saskatoon](https://www.expedia.ca/Saskatoon-Hotels-Hotel-With-Early-Check-In.0-0-d4117-thotelwithearlycheckin.Travel-Guide-Filter-Hotels) > > [Hotels in New York](https://www.expedia.ca/New-York-Hotels.d178293.Travel-Guide-Hotels) ### Flights > [Flights from Toronto (YYZ) to Taoyuan City (TPE)](https://www.expedia.ca/lp/flights/yyz/tpe/toronto-to-taipei) > > [Flights from St. John's (YYT) to Kelowna (YLW)](https://www.expedia.ca/lp/flights/yyt/ylw/st-johns-to-kelowna) > > [flights from williams lake regional airport](https://www.expedia.ca/lp/airports/ywl/flights-from-williams-lake-regional-airport) > > [Flights from Niagara Falls (IAG) to Boston (BOS)](https://www.expedia.ca/lp/flights/iag/bos/niagara-falls-to-boston) > > [Flights from Brisbane (BNE) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/bne/yvr/brisbane-to-vancouver) > > [Flights from Calgary (YYC) to Puerto Vallarta (PVR)](https://www.expedia.ca/lp/flights/yyc/pvr/calgary-to-puerto-vallarta) > > [Flights from Toronto (YYZ) to Mazatlán (MZT)](https://www.expedia.ca/lp/flights/yyz/mzt/toronto-to-mazatlan) > > [Flights from Toronto (YYZ) to Billund (BLL)](https://www.expedia.ca/lp/flights/yyz/bll/toronto-to-billund) > > [Flights from Calgary (YYC) to Vancouver (YVR)](https://www.expedia.ca/lp/flights/yyc/yvr/calgary-to-vancouver) > > [Flights from Sidney (YYJ) to Honolulu (HNL)](https://www.expedia.ca/lp/flights/yyj/hnl/victoria-to-honolulu) > > [Flights from Vancouver (YVR) to Shanghai (PVG)](https://www.expedia.ca/lp/flights/yvr/pvg/vancouver-to-shanghai) ### Cars > [Enterprise](https://www.expedia.ca/Enterprise-Car-Rental.cET.Travel-Guide-CarRentalCompany) ### Activities > [Things to do in La Paz](https://www.expedia.ca/Things-To-Do-In-La-Paz.d2005.Travel-Guide-Activities)