"The room was not perfectly cleaned, there was dust. I didn't like that I didn't find a hairdryer, and getting the car from the parking lot was tiring because I had to wait."
"This property is in a great area of town, walkable to all the great restaurants in Rittenhouse Square. The staff was friendly and helpful.
However, this property is very dated. There were stains on both the sofa and the carpet. The Starbucks doesn't open until 6:30 and closes early. The bar/restaurant looked dirty. We were up early on a Friday morning and there were dirty wine glasses and empty wine bottles on the bar.
Would not stay here again."
"Really needs a little more care for the day to day stuff. First day was good, and I don't need daily servicing, but the small requests we had were mostly ignored and we were given options that were more work or more cost to us.
No clean towels to swap? No way."
"Stayed here for one night at a cost of $370 due to American Airlines flight disruptions. PGA tournament during same time period drove up room demand and made it difficult for anything near the airport."
"If you have kids under 21 you cannot entire. Only place you can eat is The Prime Ribs restaurant. So we had to do take out at Luk Fu Chinese food was average no taste on the noodles. You have to go somewhere else to eat. "