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Seasonal outdoor pool
Seasonal outdoor pool
Seasonal outdoor pool
Balcony

Guest reviews

4.4/5 Excellent
5,070 reviews
Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet Friendly
  • Air conditioning
  • Restaurant
  • Kitchen

Map

Explore the area

Popular LocationCity Hall6 min walk
Popular LocationPennsylvania Convention Center10 min walk
Popular LocationReading Terminal Market10 min walk
AirportPhiladelphia, PA (PHL-Philadelphia Intl.)15 min drive

Choose dates to view prices

  • Suite, 1 Bedroom

    4.5/5 guest room rating

    Room amenities

    • 900 sq ft
    • City view
    • Sleeps 3
    More detailsSuite, 1 Bedroom
  • Studio Suite, 1 King Bed

    4.9/5 guest room rating

    Room amenities

    • 450 sq ft
    • Sleeps 2
    More detailsStudio Suite, 1 King Bed
  • Studio Suite, 2 Double Beds

    4.8/5 guest room rating

    Room amenities

    • 450 sq ft
    • Sleeps 4
    More detailsStudio Suite, 2 Double Beds
  • Suite, 1 Bedroom

    Room amenities

    • 900 sq ft
    • City view
    • Sleeps 5
    More detailsSuite, 1 Bedroom
  • Deluxe Studio Suite, 1 King Bed, City View

    4.9/5 guest room rating

    Room amenities

    • 500 sq ft
    • City view
    • Sleeps 3
    More detailsDeluxe Studio Suite, 1 King Bed, City View
  • Deluxe Studio Suite, 2 Double Beds, City View

    Room amenities

    • 500 sq ft
    • City view
    • Sleeps 4
    More detailsDeluxe Studio Suite, 2 Double Beds, City View
  • Studio Suite, 1 King Bed, Balcony, City View

    4.7/5 guest room rating

    Room amenities

    • 500 sq ft
    • City view
    • Sleeps 3
    More detailsStudio Suite, 1 King Bed, Balcony, City View
  • Studio Suite, 2 Double Beds, Balcony, City View

    Room amenities

    • 500 sq ft
    • City view
    • Sleeps 4
    More detailsStudio Suite, 2 Double Beds, Balcony, City View
  • Skyline King Suite

    Room amenities

    • 220 sq ft
    • Sleeps 3
    More detailsSkyline King Suite
  • Skyline Double Queen

    Room amenities

    • 336 sq ft
    • Sleeps 4
    More detailsSkyline Double Queen
  • Skyline Murphy King Suite

    Room amenities

    • 300 sq ft
    • Sleeps 3
    More detailsSkyline Murphy King Suite
  • Skyline Accessible King Suite

    Room amenities

    • 380 sq ft
    • Sleeps 3
    More detailsSkyline Accessible King Suite

About this area

Philadelphia

Located in Philadelphia, The Windsor Suites is in the city centre and near a metro station. The area's natural beauty can be seen at Penn's Landing and Fairmount Park, while Philadelphia Museum of Art and Please Touch Museum are cultural highlights. Looking to enjoy an event or a game? See what's going on at Wells Fargo Center or Lincoln Financial Field. Our guests appreciate the hotel's central location.

Visit our Philadelphia travel guide
Map
Popular Location

What's nearby

  • City Hall - 6 min walk
  • Pennsylvania Convention Center - 10 min walk
  • Reading Terminal Market - 10 min walk
  • Rittenhouse Square - 13 min walk
  • Mutter Museum - 14 min walk

Getting around

  • City Hall Station - 6 min walk
  • Philadelphia, PA (ZFV-30th Street Rail Station) - 19 min walk
  • Philadelphia, PA (PHL-Philadelphia Intl.) - 15 min drive

Restaurants

  • Con Murphy's - 1 min walk
  • Mace's Crossing - 1 min walk
  • Subway - 1 min walk
  • Animo - 1 min walk
  • The Green Line Cafe - 1 min walk
Questions about this property?Find answers

About this property

The Windsor Suites

4-star Philadelphia hotel in Center City, walk to City Hall
2 restaurants, 2 bars/lounges and a 24-hour fitness centre are available at this hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, valet parking and a seasonal outdoor pool. All 155 rooms feature kitchens with fridges, ovens, hobs and microwaves. Complimentary wireless Internet access and pillowtop beds are standard, as are LCD TVs with cable channels.
The Windsor Suites offers 155 forms of accommodation with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with premium cable channels. Accommodation at this 4-star hotel has kitchens with fridges, hobs, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre and a seasonal outdoor pool.

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Covered valet parking: USD 45.00 per night

Food and drink

2 restaurants
2 bars/lounges
Room service available

Things to do

24-hour fitness centre
Seasonal outdoor pool

Family friendly

Children's games
Dry-cleaning service
Kitchen
Laundry facilities
Microwave
Fridge
Seasonal outdoor pool

Conveniences

ATM/banking services
Lift
Free newspapers in reception
Front-desk safe

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Multilingual staff
Porter
Tour/ticket assistance

Languages spoken

Chinese
English
Italian
Spanish

Business services

24-hour business centre
3 meeting rooms
Computer station
Conference space (1897 square feet)

Outdoors

Terrace

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Assistive listening devices available
Braille signage
In-room accessibility
Visual alarms in hallways
Wheelchair-accessible business centre
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

More

Designated smoking areas (fines apply)
TV in reception

Room amenities

Bedroom

Climate control (air conditioning)
Blackout drapes/curtains
Linens
Pillow-top mattress
Premium bedding

Bathroom

Free toiletries
Hairdryer
Shower/bathtub combination
Towels

Entertainment

32-inch LCD TV
TV channels
Premium channels

Food and drink

Cleaning supplies
Coffee/tea maker
Cookware/dishes/utensils
Dishwasher
Free bottled water
Freezer
Kitchen
Microwave
Oven
Paper towels
Fridge
Hob
Toaster

More

Desk
Electrical adapters/chargers
Free newspapers (weekdays)
Iron/ironing board
Laptop-compatible safe
Laptop-friendly workspace
Phone

Policies

Check-in

Check-in between 3:00 PM and 2:30 AM
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Late check-out subject to availability
Express check-out

Special check-in instructions

Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival
It is property policy that all guests must wear a face mask within public areas of the property.

Access methods

Staffed front desk

Pets

Pets stay for free
Dogs and cats only
Food and water bowls are available
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding

Property payment types

American ExpressDiners ClubDiscoverMastercardVisa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 50.00 per stay

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Valet parking fee: USD 45.00 per night (in/out privileges)
  • Late check-out is available for a fee (subject to availability, amount varies)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation.
  • This property only accepts credit cards for all bookings and on-site payments. Cash is not accepted. Prepaid debit cards are not accepted. Safety features at this property include carbon monoxide detector, a smoke detector and window guards.
  • This property advises that enhanced cleaning and guest safety measures are currently in place.
  • Personal protective equipment, including masks, will be available to guests.
  • Social distancing measures are in place; staff at the property wear personal protective equipment; an acrylic shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitiser.
  • Contactless check-out is available.
  • Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

The seasonal pool will be open from June to September
Pool access available from 10:00 AM to 6:00 PM
Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Windsor Suites Hotel Philadelphia
Windsor Suites Hotel
Windsor Suites Philadelphia
Windsor Suites

Frequently asked questions

Can I cancel my reservation for free at The Windsor Suites and receive a full refund?
Yes, The Windsor Suites offers free cancellation on select room rates, because flexibility matters! Please refer to The Windsor Suites cancellation policy on our site for more details about any exclusions or requirements.
Does this hotel have a pool?
Yes, this property has a seasonal outdoor pool. Pool access is from 10:00 AM to 6:00 PM.
Is this property pet-friendly?
Yes, cats and dogs are allowed at this property. Service animals are exempt from fees.
How much is parking at this property?
Valet parking is available for USD 45.00 per night.
What time is check-in at The Windsor Suites?
Check-in is from 3:00 PM to 2:30 AM.
What time is check-out at this property?
Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).
Where is The Windsor Suites located?
Located in Center City, this hotel is within a 10-minute walk of Academy of Natural Sciences, City Hall and Walnut Street. Pennsylvania Convention Center and Reading Terminal Market are also within 15 minutes. City Hall Station is 6 minutes by foot and Race Vine Station is 8 minutes.

Guest reviews

Overall score and ratings for The Windsor Suites

4.4
Excellent
5 - Excellent
2,815
4 - Good
1,593
3 - Okay
388
2 - Mediocre
180
1 - Poor
94
4.5
Cleanliness
4.4
Service and Staff
4.4
Amenities
4.3
Property condition

4/5 Good

  • Liked: Staff & service, amenities, property conditions & facilities

Nice place but don’t expect 5 stars. The room was sealed that it had been cleaned for Covid but there was buffalo sauce on the cupboards

Stayed 1 night in Jun 2020

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The Balconies were nice to relax on because of the view they give

Stayed 1 night in Jun 2020

1/5

  • Disliked: Amenities, property conditions & facilities

Showers is boiling water or nothing. Freezing at night. No heat in the suite. Restaurants closed

Stayed 2 nights in Jun 2020

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

it was very nice will come back and stay again at this hotel

Stayed 1 night in Jun 2020

2/5

  • Liked: Cleanliness
  • Disliked: Staff & service

Stayed 1 night in Jun 2020