Title: Kastel Petrópolis - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=90208444&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Kastel Petrópolis Historic charm meets modern convenience at this downtown property where guests enjoy high-speed WiFi and take refreshing dips in the indoor pool ## Photo gallery for Kastel Petrópolis ![Property entrance - Kastel Petrópolis (Petrópolis)](https://images.trvl-media.com/lodging/91000000/90210000/90208500/90208444/a0508e23.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Reception - Kastel Petrópolis (Petrópolis)](https://images.trvl-media.com/lodging/91000000/90210000/90208500/90208444/be535dfb.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Building design - Kastel Petrópolis (Petrópolis)](https://images.trvl-media.com/lodging/91000000/90210000/90208500/90208444/b7830e99.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Laptop workspace, free WiFi, bed sheets - Kastel Petrópolis (Petrópolis)](https://images.trvl-media.com/lodging/91000000/90210000/90208500/90208444/1ad36214.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool - Kastel Petrópolis (Petrópolis)](https://images.trvl-media.com/lodging/91000000/90210000/90208500/90208444/2446b473.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in the Historic Center, Kastel Petrópolis welcomes travelers with a full breakfast and on-site restaurant. Guests appreciate the indoor pool, in-room WiFi, and convenient valet parking. Previous visitors consistently mention the staff's exceptional helpfulness. ## Reviews 9.0 Wonderful ## Popular amenities - Pool - Breakfast included - Free WiFi - Restaurant - Air conditioning - Parking available ## Room options ### Check availability for these dates Tonight [Jan. 18 - Jan. 19](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=90208444&PinnedHotelID=90208444&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-18&endDate=2026-01-19&selected=90208444&PinnedHotelID=90208444&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 19 - Jan. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=90208444&PinnedHotelID=90208444&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=90208444&PinnedHotelID=90208444&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=90208444&PinnedHotelID=90208444&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=90208444&PinnedHotelID=90208444&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=90208444&PinnedHotelID=90208444&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=90208444&PinnedHotelID=90208444&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 8 of 8 rooms ### View all photos for Comfort Room ![Comfort Room](https://images.trvl-media.com/lodging/91000000/90210000/90208500/90208444/6a38ad22.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room 9.6 Exceptional 10 reviews ### Highlights Air conditioning Kitchen Refrigerator Dining table Smart TV Rainfall showerhead Private bathroom Hair dryer - 301 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Family Room ![Family Room](https://images.trvl-media.com/lodging/91000000/90210000/90208500/90208444/eb8cb99a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room 10.0 Exceptional 6 reviews ### Highlights Air conditioning Kitchen Refrigerator Dining table Smart TV Rainfall showerhead Private bathroom Hair dryer - 441 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Traditional Triple Room ![Traditional Triple Room](https://images.trvl-media.com/lodging/91000000/90210000/90208500/90208444/df91958a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Triple Room 9.6 Exceptional 7 reviews ### Highlights Air conditioning Kitchen Refrigerator Dining table Smart TV Rainfall showerhead Private bathroom Hair dryer - 409 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed ### View all photos for Presidential Studio Suite ![Laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/91000000/90210000/90208500/90208444/be082e85.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Studio Suite 10.0 Exceptional 1 review ### Highlights Air conditioning Kitchen Refrigerator Dining table Smart TV Rainfall showerhead Private bathroom Hair dryer - 474 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Deluxe Room ![Deluxe Room](https://images.trvl-media.com/lodging/91000000/90210000/90208500/90208444/804c99da.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 9.0 Wonderful 2 reviews ### Highlights Air conditioning Kitchen Refrigerator Dining table Smart TV Rainfall showerhead Private bathroom Hair dryer - 301 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Superior Room ![Laptop workspace, free WiFi, bed sheets](https://images.trvl-media.com/lodging/91000000/90210000/90208500/90208444/f9fd5ff8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room 8.6 Excellent 10 reviews ### Highlights Air conditioning Kitchen Refrigerator Dining table Smart TV Rainfall showerhead Private bathroom Hair dryer - 474 sq ft - Sleeps 4 - 2 Double Beds ### View all photos for Premium Studio Suite ![Premium Studio Suite](https://images.trvl-media.com/lodging/91000000/90210000/90208500/90208444/ee0be0e2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Studio Suite ### Highlights Air conditioning Kitchen Refrigerator Dining table Smart TV 2 bathrooms Rainfall showerhead Private bathroom - 807 sq ft - Sleeps 6 - 3 Double Beds ### View all photos for Room, Accessible ![Room, Accessible](https://images.trvl-media.com/lodging/91000000/90210000/90208500/90208444/3280bc6b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room, Accessible 10.0 Exceptional 1 review ### Highlights Air conditioning Kitchen Refrigerator Dining table Smart TV Rainfall showerhead Private bathroom Hair dryer - Sleeps 3 - 1 Queen Bed and 1 Twin Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FPetropolis-Hotels-Kastel-Petropolis.h90208444.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FPetropolis-Hotels-Kastel-Petropolis.h90208444.Hotel-Information) ## About the area Historic Center, a neighborhood in Petrópolis, is home to Kastel Petrópolis. Shopping Vilarejo Itaipava and Itaipava Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Serra dos Orgãos National Park and Vale do Paraíba. Petropolis Wax Museum and Free Flight Ramp of Simeria are also worth visiting. [Visit our Petrópolis travel guide](https://www.expedia.ca/Petropolis.dx6023443) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-22.51234%2C-43.17754&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=5hx_gc6N9mar-nORwfwFrxhiIuY=) Rua Marechal Deodoro 153, Petrópolis, RJ, 25620-150 ### What's nearby - Imperial Museum \- 8 min walk \- 0.7 km - Palace of Grão-Pará \- 10 min walk \- 0.9 km - Cathedral of Saint Peter of Alcantara \- 11 min walk \- 1.0 km - House of Princess Isabel \- 13 min walk \- 1.1 km - Crystal Palace \- 16 min walk \- 1.4 km ### Getting around - Vila Inhomirim Station - 29 min drive - Rio de Janeiro International Airport (GIG) - 69 min drive ### Restaurants - ‪Churrascaria Majórica - ‬3 min walk - ‪Toni's - ‬2 min walk - ‪Gohan - ‬2 min walk - ‪Hamburgueria Dom Gourmet - ‬4 min walk - ‪Doces Húngaros - ‬1 min walk ## About this property ### Kastel Petrópolis Hotel located in Historic Center Kastel Petrópolis provides amenities like free full breakfast and a restaurant. Guests can connect to free in-room WiFi. You'll also find perks like: - An indoor pool - Valet parking (surcharge), a 24-hour front desk, and smoke-free premises - An elevator - Guest reviews give top marks for the helpful staff and location Room features All 60 rooms offer comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and dining tables. Other amenities include: - Rainfall showers and hair dryers - 50-inch Smart TVs with digital channels - Kitchens, refrigerators, and microwaves ## Similar properties ![Indoor pool, sun loungers](https://images.trvl-media.com/lodging/9000000/8300000/8298200/8298160/f38d0ae8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kastel Grão Pará Historic Center - Pool - Breakfast included - Free WiFi - Air conditioning 8.2 Very good 636 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=8298160&PinnedHotelID=8298160&HadPinnedHotel=true®ionId=-1&adults=2) ![Property grounds](https://images.trvl-media.com/lodging/5000000/4920000/4913600/4913518/8838f562.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Grande Hotel Petrópolis Historic Center - Parking included - Free WiFi - Restaurant - Gym 9.2 Wonderful 1,000 reviews CA $91 CA $93 total includes taxes & fees Jan 19 - Jan 20 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=4913518&PinnedHotelID=4913518&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 11:00 AM to 8 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/10000000/9230000/9227000/9226948/ece82194.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pousada Princesa Isabel - 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Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 163 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=18906255&PinnedHotelID=18906255&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/9000000/8200000/8198500/8198415/e2c13eea.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kastel Itaipava Centro Hotel Itaipava - Pool - Breakfast included - Parking included - Free WiFi 8.4 Very good 292 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=8198415&PinnedHotelID=8198415&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/19000000/18910000/18906400/18906390/352f9dae.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pousada Princesa Isabel Dom Pedro Historic Center - Pool - Breakfast included - Parking included - Free WiFi 9.2 Wonderful 216 reviews [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=18906390&PinnedHotelID=18906390&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Valet parking on site (BRL 25 per night) ### Food and drink - Free full breakfast available daily 7:00 AM to 10:00 AM - A restaurant ### Restaurants on site - Soba- Culinária Japonesa ### Things to do - Indoor pool ### Family friendly - Dining table - In-room kitchen - In-room microwave - In-room refrigerator - Indoor pool ### Conveniences - 24-hour front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Housekeeping (on request) ### Accessibility - Elevator ### More - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Hair dryer - Rainfall showerhead - Shower - Towels provided ### Entertainment - 50-inch smart TV with digital channels ### Food and drink - Dining table - Kitchen - Microwave - Refrigerator - Stovetop ### More - Air conditioning - Laptop workspace ## Policies ### Check-in Check-in start time: 2:00 PM; Check-in end time: midnight Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Valet parking fee: BRL 25 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Safety features at this property include a fire extinguisher and a first aid kit ### We should mention Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. ### Property is also known as Kastel Petrópolis Hotel Kastel Petrópolis Petrópolis Kastel Petrópolis Hotel Petrópolis ## Frequently asked questions ### Does Kastel Petrópolis have a pool? ### Is Kastel Petrópolis pet-friendly? ### How much is parking? ### What time is check-in at Kastel Petrópolis? ### What time is check-out at Kastel Petrópolis? ### Where is Kastel Petrópolis located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Kastel Petrópolis Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.4 Amenities ### 9.2 Staff & service ### 9.4 Property conditions & facilities 10 - Excellent 276 8 - Good 77 6 - Okay 31 4 - Poor 10 2 - Terrible 8 ## Reviews ### 10/10 Excellent #### Tatiana Jul 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was great! Convenient location and super nice staff ##### Tatiana Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Arild Jun 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice room and a very nice lounge with a pool. I was a surprise for me that the only breakfast option was getting it in the room. But it was an OK breakfast. ![](https://a.travel-assets.com/ugc/hotel-reviews/90f26548-1df5-428e-bac2-e50130e9f430-1749741637857.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/34b08aae-b7b5-49ea-a08e-4e5a781ca54a-1749741637964.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2926acc8-b11c-4bd7-97a3-0d79e2e19e22-1749741638095.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Arild Stayed 1 night in May 2025 ### 8/10 Good #### Ricardo Dec 3, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We enjoyed this modern hotel in the city center with all the modern amenities and furniture. The room was very spacious and comfortable. The breakfast was convenient and generous. We also appreciated it’s location as it was walking distance to all of the attractions we wanted to visit in Petropolis. I would suggest to request a room in the upper floors or a room facing away from the street due to some noise from the traffic. We would definitely recommend staying here. ##### Ricardo Stayed 2 nights in Nov 2024 ### 8/10 Good #### Marco Aug 17, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice hotel Nice, modern, and comfortable hotel within walking distance to restaurants and attractions. Spacious room with separate bedroom and kitchen. Breakfast served at time requested. Small indoor pool always a good option for the kids. Convenient valet parking on-site for about $5 US per day. Only downside was city noises (alarms, cars, etc.) outside window pretty much all night long. Next time I will try a room on higher floor facing away from the street. ##### Marco Stayed 3 nights in Aug 2024 ### 8/10 Good #### richard Aug 9, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property and staff is wonderful. Only problem is that Expedia says the presidential suite has 2 bathrooms. It only has one. It was an inconvenience ##### richard Stayed 2 nights in Aug 2024 ### 8/10 Good #### Amandeep Nov 30, 2023 Liked: Cleanliness, property conditions & facilities #### Great location, new Good location, big rooms, noisy on 1st floor with parking garage bell ringing all night, the valcony facing the street has road noise and the light from outside hallway comes under the door where the bed faces directly. Ive stayed before in the larger rooms on higher floor where this isnt an issue. Breakfast to the room is a nice touch but clearlt prepared a few hours earlier so loses its freshness. ##### Amandeep Stayed 4 nights in Nov 2023 ### 10/10 Excellent #### Taylor Jan 17, 2026 Liked: Cleanliness, amenities, property conditions & facilities The staff was amazing and the cleanliness of the rooms was fantastic! ##### Taylor Stayed 3 nights in Jan 2026 ### 8/10 Good #### Bill May 25, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Really nice staff and beautiful area. No gym, but I would p ##### Bill Stayed 2 nights in May 2025 ### 10/10 Excellent #### Rogerio Aug 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good ##### Rogerio Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Jefferson Oct 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente localização, instalações muito amplas e limpas. Serviço de café da manhã um pouco diferente. ##### Jefferson Stayed 1 night in Oct 2025 ### 8/10 Good #### Deborah Oct 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Bom hotel, café da manhã a desejar Hotel bom, quarto amplo e cama confortável. Café da manhã deixa a desejar, com poucas opções, abaixo da qualidade esperada e servido no quarto. Toalhas também abaixo do esperado. Estacionamento disponível, mas cobrado a parte. ##### Deborah Stayed 2 nights in Oct 2025 ### 10/10 Excellent #### Diógenes Oct 14, 2025 Liked: Staff & service, property conditions & facilities, room comfort O hotel é novo, estrutura muito boa. Acomodações amplas, camas confortáveis e a cozinha é um diferencial muito positivo. A mesma apresenta diversos aparelhos e o hotel deixa uma cestinha com açúcar, adoçantes, chás e pó de café. O carro fica no estacionamento do hotel e o manobrista fica responsável por levar e trazer até a portaria. Importante deixar claro que é cobrado uma taxa que a meu ver não onera em nada a estadia. Quanto a equipe do hotel, todos foram muitos simpáticos e solícitos quando necessário. Os pontos mais positivos são, piscina aquecida na cobertura e a localização para quem vai visitar o centro histórico. Fora que fica ao lado do shopping. A experiência foi muito positiva. Parabéns. Voltarei com certeza. ##### Diógenes Stayed 3 nights in Oct 2025 ### 10/10 Excellent #### Dominique Oct 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Local, limpo agradável, bonito e confortável, café da manhã bem completo, cortesias nos quartos chás e café à vontade, amei super recomendo ❤️👏 ![](https://a.travel-assets.com/ugc/hotel-reviews/77d0a03e-3a9c-4e94-aee8-fff5e0edadcc-1760240213882.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f7233024-2134-4f5d-af2c-99d2624a3b3a-1760240213883.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Dominique Stayed 1 night in Oct 2025 ### 10/10 Excellent #### Geuelly Oct 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Fomos muito bem recebidos, equipe muito atenciosa e pronta pra ajudar, o café da amanhã estava maravilhoso. o hotel em si é impecável. ##### Geuelly Stayed 1 night in Sep 2025 ### 8/10 Good #### CLEIR Oct 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Quarto excelente, muito espaço, cama muito confortável, microondas, refrigerador e cooktop. Funcionários extremamente educados e atenciosos. O hotel é bem no Centro, colado à rua Teresa. O ponto negativo é que o café da manhã é um combo que temos que escolher no chek-in entre três opções. ##### CLEIR Stayed 1 night in Sep 2025 ### 8/10 Good #### Rodrigo Cezar Sep 28, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Agradável O hotel é alternativo no café da manhã, não existe um salao para este servico, ele é levado no quarto e sem muita variedade. ##### Rodrigo Cezar Stayed 3 nights in Sep 2025 ### 4/10 Poor #### ADNIR S Sep 22, 2025 Disliked: Property conditions & facilities Café da manhã deixou muito a desejar, na foto parecia muito bem apresentado, mas na realidade totalmente fora do que fora apresentado além do café frio, ovos frio, um talher para mexer o café. Saímos para tomar café na rua . Se precisar falar com a recepção é ridículo. Sistema retrogrado. Se ocorrer algo de urgência no quarto depender de ficar dialogando pelo WhatsApp. Não aconselho esse hotel para pessoas idosas , se todo instante para falar com a recepção ou restaurante precisar depender de WhatsApp. Me senti enganada Pagar e não ter recebido o serviço oferecido. Lamentável. Além de verificar a quantidade de reclamações na mídia do referido hotel. ![](https://a.travel-assets.com/ugc/hotel-reviews/2756c470-21e0-4653-a366-26857183152f-1758575601497.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b8de45ac-f055-4d4e-8b86-5520ddc80727-1758575602216.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8a34a65c-bae5-414e-979b-2eb004ea7a13-1758575602750.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/77391d41-275c-4c48-9259-e87f5c2ae3f9-1758575602852.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### ADNIR S Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Tianne Sep 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel maravilhoso, piscina aquecida e café servido no quarto. ##### Tianne Stayed 1 night in Aug 2025 ### 10/10 Excellent #### claudia Sep 21, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Gentileza Foi maravilhoso porem preciso de mais um espelho no quarto. ##### claudia Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Maíra Sep 17, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort O hotel é maravilhoso, limpo, roupas de cama cheirosas, cama extremamente confortável longe de ser molenga como na maioria ! A TV é a internet são ótimos também! O chuveiro muito fartei de água. A localização então, é o que mais me encanta. Nós amamos que colocaram espelhos nos quartos e dessa vez conseguimos um quarto no 7° andar, que é como gostamos ! Acho que isso podia ser disponibilizado (o poder de escolha pelo andar ) até que o mesmo seja todo preenchido! Amamos nos hospedar no Kastel Petrópolis e não vemos a hora de voltar! ##### Maíra Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### Nildo Cesar Sep 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excelente custo benefício. Foi uma experiência excelente, equipe de colaboradores nota 10, em especial ao colaborador Tiago, por sua presteza em dar uma recepção com todas as informações necessárias para uma boa estada. ##### Nildo Cesar Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Nildo Cesar Sep 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Equipe de colaboradores de primeira, gostaria de destacar a presteza e o atendimento do funcionário Tiago. ##### Nildo Cesar Stayed 2 nights in Sep 2025 ### 10/10 Excellent #### CLAUDIA DE Sep 2, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel show de bola! Tudo perfeito! ##### CLAUDIA DE Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Lucas Aug 30, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Quarto é excelente ##### Lucas Stayed 2 nights in May 2025 ### 10/10 Excellent #### CLAUDIA DE Aug 29, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A paz impera! Excelente. Quarto amplo. Um Studio. Com cozinha. Banheiro. Mesa de refeição e camas amplas e cheirosas!!! E um café da manhã servido no quarto, irrepreensível!!! ##### CLAUDIA DE Stayed 1 night in Aug 2025 ## Expedia's Latest Trends ### Hotels > [Fairmont Rio de Janeiro Copacabana](https://www.expedia.ca/Rio-De-Janeiro-Hotels-Fairmont-Rio-De-Janeiro-Copacabana.h174198.Hotel-Information) > > [Vila Gale Eco Resort de Angra - All Inclusive](https://www.expedia.ca/Angra-Dos-Reis-Hotels-Vila-Gale-Eco-Resort-De-Angra-All-Inclusive.h2170687.Hotel-Information) > > [Hotels in Abu Dhabi Emirate](https://www.expedia.ca/Destinations-In-Abu-Dhabi-Emirate.d6053838.Hotel-Destinations) > > [JW Marriott Hotel Rio de Janeiro](https://www.expedia.ca/Rio-De-Janeiro-Hotels-JW-Marriott-Hotel-Rio-De-Janeiro.h564457.Hotel-Information) > > [Sheraton Grand Rio Hotel & Resort](https://www.expedia.ca/Rio-De-Janeiro-Hotels-Sheraton-Grand-Rio-Hotel-Resort.h10581.Hotel-Information) > > [Hotel Nacional Rio de Janeiro OFICIAL](https://www.expedia.ca/Rio-De-Janeiro-Hotels-Hotel-Nacional-Rio.h42275495.Hotel-Information) > > [Windsor California Copacabana](https://www.expedia.ca/Rio-De-Janeiro-Hotels-Windsor-California-Hotel.h22117011.Hotel-Information) > > [Rio Othon Palace](https://www.expedia.ca/Rio-De-Janeiro-Hotels-Rio-Othon-Palace.h24526.Hotel-Information) > > [Kimpton Saint George by IHG](https://www.expedia.ca/Toronto-Hotels-Kimpton-Saint-George.h13735.Hotel-Information) > > [Windsor Leme Hotel](https://www.expedia.ca/Rio-De-Janeiro-Hotels-Windsor-Leme-Hotel.h877312.Hotel-Information) > > [Hilton Copacabana Rio de Janeiro](https://www.expedia.ca/Rio-De-Janeiro-Hotels-Hilton-Copacabana-Rio-De-Janeiro.h4100177.Hotel-Information) > > [Hilton Whistler Resort & Spa](https://www.expedia.ca/Whistler-Hotels-Hilton-Whistler-Resort-Spa.h27997.Hotel-Information) > > [Acclaim Hotel By CLIQUE](https://www.expedia.ca/Calgary-Hotels-Acclaim-Hotel-Calgary-Airport.h2333447.Hotel-Information) > > [Hotel Fasano Rio de Janeiro](https://www.expedia.ca/Rio-De-Janeiro-Hotels-Hotel-Fasano-Rio-De-Janeiro.h1542064.Hotel-Information) > > [Novotel Rio de Janeiro Leme](https://www.expedia.ca/Rio-De-Janeiro-Hotels-Novotel-Rio-De-Janeiro-Leme.h53295.Hotel-Information) > > [Arena Copacabana Hotel](https://www.expedia.ca/Rio-De-Janeiro-Hotels-Arena-Copacabana-Hotel.h3094577.Hotel-Information) > > [ Ritz Copacabana Hotel](https://www.expedia.ca/Rio-De-Janeiro-Hotels-Ritz-Copacabana-Boutique-Hotel.h15491185.Hotel-Information) > > [Hotels in Regina](https://www.expedia.ca/Regina-Hotels.d4053.Travel-Guide-Hotels) > > [Copacabana Palace, A Belmond Hotel, Rio de Janeiro](https://www.expedia.ca/Rio-De-Janeiro-Hotels-Copacabana-Palace.h7130.Hotel-Information) > > [Moon Palace Cancun - All-Inclusive](https://www.expedia.ca/Cancun-Hotels-Moon-Palace-Cancun-All-Inclusive.h428588.Hotel-Information) > > [Excellence Playa Mujeres - Adults Only All Inclusive](https://www.expedia.ca/Cancun-Hotels-Excellence-Playa-Mujeres-All-Inclusive-Adults-Only.h1672497.Hotel-Information) > > [Santa Teresa Hotel Rio de Janeiro - MGallery Collection](https://www.expedia.ca/Rio-De-Janeiro-Hotels-Santa-Teresa-Hotel-RJ-MGallery.h2226944.Hotel-Information) > > [Hilton Garden Inn Waikiki Beach](https://www.expedia.ca/Honolulu-Hotels-Hilton-Garden-Inn-Waikiki-Beach.h22539.Hotel-Information) > > [Orla Copacabana Hotel](https://www.expedia.ca/Rio-De-Janeiro-Hotels-Orla-Copacabana-Hotel.h889673.Hotel-Information) ### Flights > [Flights from Montego Bay (MBJ) to Calgary (YYC)](https://www.expedia.ca/lp/flights/mbj/yyc/montego-bay-to-calgary) > > [Flights from Mississauga (YYZ) to Rio Segundo (SJO)](https://www.expedia.ca/lp/flights/yyz/sjo/toronto-to-san-jose) ### Packages > [Santorini Vacations](https://www.expedia.ca/Santorini.d177970.Destination-Travel-Guides)