Title: Majestic Rio Palace Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=48041&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Majestic Rio Palace Hotel Travelers sip refreshing drinks at the poolside bar with sun-drenched views, while the hotel's multilingual staff helps plan authentic Brazilian adventures ## Photo gallery for Majestic Rio Palace Hotel ![Buffet - Majestic Rio Palace Hotel (Rio de Janeiro)](https://images.trvl-media.com/lodging/1000000/50000/48100/48041/eb8abbf1.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Exterior - Majestic Rio Palace Hotel (Rio de Janeiro)](https://images.trvl-media.com/lodging/1000000/50000/48100/48041/5cab17b9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Fitness studio - Majestic Rio Palace Hotel (Rio de Janeiro)](https://images.trvl-media.com/lodging/1000000/50000/48100/48041/8a71e054.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Superior Double Room, 1 Double Bed, Air conditioning - Majestic Rio Palace Hotel (Rio de Janeiro)](https://images.trvl-media.com/lodging/1000000/50000/48100/48041/07cb45ec.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Business centre - Majestic Rio Palace Hotel (Rio de Janeiro)](https://images.trvl-media.com/lodging/1000000/50000/48100/48041/08ff9d08.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Majestic Rio Palace Hotel offers a prime location near Copacabana Beach and Avenida Atlantica. Guests enjoy authentic Brazilian cuisine at the restaurant, refresh at the outdoor pool or rooftop terrace, and recharge in the sauna or steam room after exploring the city. ## Reviews 7.8 Good ## Popular amenities - Pool - Breakfast included - Free WiFi - Restaurant - Air conditioning - Gym ## Room options ### Check availability for these dates Tonight [Mar. 10 - Mar. 11](https://www.expedia.ca/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=48041&PinnedHotelID=48041&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-10&endDate=2026-03-11&selected=48041&PinnedHotelID=48041&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar. 11 - Mar. 12](https://www.expedia.ca/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=48041&PinnedHotelID=48041&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-11&endDate=2026-03-12&selected=48041&PinnedHotelID=48041&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Mar. 13 - Mar. 15](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=48041&PinnedHotelID=48041&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=48041&PinnedHotelID=48041&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Mar. 20 - Mar. 22](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=48041&PinnedHotelID=48041&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-20&endDate=2026-03-22&selected=48041&PinnedHotelID=48041&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 2 beds 1 bed 3+ beds Showing 14 of 14 rooms ### View all photos for Twin Room Standard ![Minibar, in-room safe, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/50000/48100/48041/16e04dfd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room Standard - 204 sq ft - Sleeps 3 ### View all photos for Double Room Standard ![Minibar, in-room safe, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/50000/48100/48041/59e68f6f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Standard - 204 sq ft - Sleeps 3 ### View all photos for Double Room Deluxe with Street View ![Minibar, in-room safe, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/50000/48100/48041/b3aa2b90.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Room Deluxe with Street View - 269 sq ft - Sleeps 3 ### View all photos for Triple Room Standard ![Minibar, in-room safe, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/50000/48100/48041/53ea1caf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Standard - 204 sq ft - Sleeps 3 ### View all photos for Double Suite Presidential ![Minibar, in-room safe, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/50000/48100/48041/096e300e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Double Suite Presidential - 462 sq ft - Sleeps 2 ### View all photos for Quadruple Room Deluxe ![Minibar, in-room safe, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/50000/48100/48041/d9bc76fc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Quadruple Room Deluxe - 226 sq ft - Sleeps 4 ### View all photos for Standard Double Room, 1 Double Bed ![Minibar, in-room safe, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/50000/48100/48041/36bfb54a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room, 1 Double Bed 7.6 Good 8 reviews ### Highlights Air conditioning Connecting rooms available Free cribs/infant beds Smart TV Blackout drapes/curtains Separate bedroom Private bathroom Rainfall showerhead - 193 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ### View all photos for Standard Triple Room ![Standard Triple Room](https://images.trvl-media.com/lodging/1000000/50000/48100/48041/2a59cb34.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Triple Room 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Smart TV Blackout drapes/curtains Private bathroom Rainfall showerhead Hair dryer Minibar - 193 sq ft - Sleeps 3 - 3 Twin Beds OR 1 Double Bed and 1 Twin Bed ### View all photos for Superior Double Room, 1 Double Bed, Air conditioning ![Minibar, in-room safe, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/50000/48100/48041/cadbae2e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room, 1 Double Bed, Air conditioning ### Highlights Air conditioning Connecting rooms available Smart TV Blackout drapes/curtains Separate bedroom Private bathroom Rainfall showerhead Hair dryer - 226 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Deluxe Triple Room ![Minibar, in-room safe, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/50000/48100/48041/fac8a60c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Triple Room ### Highlights Separate sitting area Air conditioning Connecting rooms available Smart TV Blackout drapes/curtains Private bathroom Rainfall showerhead Hair dryer - 269 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed OR 3 Twin Beds ### View all photos for Deluxe Double Room, 1 Double Bed ![Minibar, in-room safe, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/50000/48100/48041/68dee0db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room, 1 Double Bed ### Highlights Separate sitting area Air conditioning Connecting rooms available Free cribs/infant beds Smart TV Blackout drapes/curtains Separate bedroom Private bathroom - 269 sq ft - 1 bedroom - Sleeps 3 - 1 Double Bed ### View all photos for Triple Room Deluxe with Street View ![Minibar, in-room safe, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/50000/48100/48041/a46c0d99.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Triple Room Deluxe with Street View - 269 sq ft - Sleeps 3 ### View all photos for Deluxe Quadruple Room, 2 Double Beds ![Minibar, in-room safe, laptop workspace, blackout drapes](https://images.trvl-media.com/lodging/1000000/50000/48100/48041/2a06a4db.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Quadruple Room, 2 Double Beds ### Highlights Air conditioning Connecting rooms available Smart TV Blackout drapes/curtains Separate bedroom Private bathroom Rainfall showerhead Hair dryer - 226 sq ft - 1 bedroom - Sleeps 4 - 2 Double Beds ### View all photos for Presidential Room, 1 Double Bed ![Presidential Room, 1 Double Bed | Bathroom](https://images.trvl-media.com/lodging/1000000/50000/48100/48041/dbdc280b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Room, 1 Double Bed ### Highlights Air conditioning Connecting rooms available Smart TV Blackout drapes/curtains Private bathroom Separate bathtub and shower Hair dryer Jetted bathtub - 463 sq ft - Sleeps 2 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FRio-De-Janeiro-Hotels-Majestic-Rio-Palace-Hotel.h48041.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FRio-De-Janeiro-Hotels-Majestic-Rio-Palace-Hotel.h48041.Hotel-Information) ## About the area Located in Copacabana, a neighborhood in Rio de Janeiro, Majestic Rio Palace Hotel is in the entertainment district and near the beach. Rio de Janeiro Botanical Garden is a popular attraction and the area's natural beauty can be seen at Copacabana Beach and Ipanema Beach. Looking to enjoy an event or a game while in town? See what's going on at Maracanã Stadium. [Visit our Rio de Janeiro travel guide](https://www.expedia.ca/Rio-De-Janeiro.dx178301) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-22.97119%2C-43.19004&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=HMWprCOYQL_oE5D4Zz_uxysfwSY=) Rua 5 De Julho 195, Copacabana, Rio de Janeiro, RJ, 22051-030 ### What's nearby - ![Copacobana beach](https://images.trvl-media.com/place/2998/b10e9130-96a1-4d94-bd22-2efd19f7ad87.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Rua Barata Ribeiro 1 min walk \- 0.1 km - ![Sao Conrado Beach featuring a sandy beach](https://images.trvl-media.com/place/6061529/7f6c0559-1cb1-45d4-88fd-77edb983d342.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Avenida Atlantica 6 min walk \- 0.6 km - ![Copacabana Beach](https://images.trvl-media.com/place/6004817/6bbb8ccb-3cc9-40de-9bfc-d6a05e61fff0.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Copacabana Beach 7 min walk \- 0.6 km - ![Copacabana Fort](https://images.trvl-media.com/place/6156706/b1e3d9c4-1191-45cf-bee7-ab5957132335.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Copacabana Fort 2 min drive \- 2.2 km - Hospital São Lucas Copacabana 3 min walk \- 0.3 km ### Getting around - Siqueira Campos Station 6 min walk - Rio de Janeiro Central Station 10 min drive - Rio de Janeiro (SDU-Santos Dumont) 17 min drive ### Restaurants - The Bakers 4 min walk - Pão & Companhia 4 min walk - Big Bi 4 min walk - Haru Sushi Bar 4 min walk - Cafeína 3 min walk ## About this property ### Majestic Rio Palace Hotel Hotel near Copacabana Beach Located close to Avenida Atlantica and Copacabana Fort, Majestic Rio Palace Hotel provides a free breakfast buffet, a poolside bar, and a rooftop terrace. For some rest and relaxation, visit the sauna or the steam room. The on-site restaurant offers breakfast, lunch, and dinner. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi. Other perks include: - An outdoor pool along with sun loungers - Valet parking (surcharge), free newspapers, and luggage storage - A reception hall, concierge services, and a TV in the lobby - A 24-hour front desk, tour/ticket assistance, and multilingual staff Room features All 100 rooms boast comforts such as 24-hour room service and laptop-friendly workspaces, in addition to thoughtful touches like free WiFi and air conditioning. Extra conveniences in all rooms include: - Bathrooms with free toiletries and hair dryers - 32-inch Smart TVs with cable channels ## Similar properties ![Property amenity](https://images.trvl-media.com/lodging/2000000/1330000/1327100/1327062/e4f9f434.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Royal Rio Palace Hotel Copacabana - Pool - Breakfast included - Spa - Kids pool 8.0 Very good 1,153 reviews CA $156 CA $164 total includes taxes & fees Mar 29 - Mar 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=1327062&PinnedHotelID=1327062&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 9:00 AM to 6:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/530000/526900/526889/d45791ed.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### B&B Hotels RJ Copacabana Forte Copacabana - Pool - Pet friendly - Free WiFi - Air conditioning 8.4 Very good 1,010 reviews CA $145 CA $152 total includes taxes & fees Apr 7 - Apr 8 [](https://www.expedia.ca/Hotel-Search?startDate=2026-04-07&endDate=2026-04-08&selected=526889&PinnedHotelID=526889&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/450000/444700/444671/55dfbe34.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Windsor Plaza Copacabana Copacabana - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Valet parking on site (BRL 100 per day) - Limited onsite valet parking ### Food and drink - Free buffet breakfast available daily 6:30 AM to 10:00 AM - A bar/lounge - A poolside bar - A restaurant - Snack bar/deli ### Things to do - Gym - Outdoor pool - Sauna - Steam room - TV in common areas ### Family friendly - Laundry facilities - Outdoor pool - Snack bar/deli ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Proposal/romance packages - Tour and ticket assistance ### Business services - Business center - Computer station ### Outdoors - Beach towels - Pool loungers - Rooftop terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - No elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible path of travel - Wheelchair-accessible public washroom - Wheelchair-accessible restaurant ### More - 1 building - 19 floors - Art Deco architecture - Built in 1995 - Reception hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shampoo - Soap - Toilet paper - Towels provided ### Entertainment - 32-inch smart TV with cable channels ### Food and drink - 24-hour room service - Minibar ### More - Air conditioning (climate-controlled) - Connecting rooms available - Laptop workspace - Safe ## Policies ### Check-in Check-in start time: 2 PM; Check-in end time: 11:30 AM Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome 1 child, up to the age of 8 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available ### Property payment types ## Important information ### Optional extras - Valet parking fee: BRL 100 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property reserves the right to pre-authorize the guest's credit card prior to arrival. Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention This property does not have elevators Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information. Pool access available from 7 AM to 10 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply ### Property is also known as Hotel Majestic Rio de Janeiro Majestic Rio de Janeiro Majestic Rio Palace Hotel Rio de Janeiro Majestic Rio Palace Rio de Janeiro Majestic Rio Palace Majestic Rio Hotel Rio Janeiro Majestic Rio Palace Hotel Hotel Majestic Rio Palace Hotel Rio de Janeiro Majestic Rio Palace Hotel Hotel Rio de Janeiro ## Frequently asked questions ### Does Majestic Rio Palace Hotel have a pool? ### How much does it cost to stay at Majestic Rio Palace Hotel? ### Is Majestic Rio Palace Hotel pet-friendly? ### How much is parking? ### What time is check-in at Majestic Rio Palace Hotel? ### What time is check-out at Majestic Rio Palace Hotel? ### Where is Majestic Rio Palace Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Majestic Rio Palace Hotel Reviews 7.8 ### Good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 7.8 Cleanliness ### 8.2 Location ### 8.2 Staff & service ### 7.4 Property conditions & facilities 10 - Excellent 183 8 - Good 187 6 - Okay 96 4 - Poor 54 2 - Terrible 27 ## Reviews ### 6/10 Okay #### Ernesto Jan 15, 2026 Disliked: Cleanliness staff courteus and friendly but room was dirty as well as overall hotel. No Water for one of the days due to construction. ##### Ernesto Stayed 2 nights in Jan 2026 ### 8/10 Good #### Stephen Sep 2, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very clean and great value , breakfast was really nice ##### Stephen Stayed 2 nights in Aug 2024 ### 8/10 Good #### Verified traveller Mar 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice hotel and comfortable room. In a good location with a rooftop patio. I wasn't impressed with the rest of the staff but Juliana at the front desk is great! Hard to find, especially in Brazil ##### Verified traveller Stayed 1 night in Mar 2025 ### 4/10 Poor #### Astria Mar 9, 2025 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Although the location was amazing and the staff was great I feel like I didn’t get wait I paid for. My room was not updated, I couldn’t watch anything on the tv, charger ports were not working properly and the ac was leaking in the room as well as the curtains were dirty and broken in one spot and I paid less for another hotel in the area and had none of these issues. I probably would not book this hotel again but staff was amazing and the location was on a great spot ##### Astria Stayed 3 nights in Feb 2025 ### 2/10 Terrible #### Debora Nov 23, 2024 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The room was nothing like the photos. There was peeling paint, cracks along the walls, door handles falling off, what looked like mold in the bathroom as well as the door lock being broken. Management was refusing to speak to us when we complained and requested a refund or at least a cancellation of the remaining stay. The book of complaints in the lobby was at capacity. We ended up going to a police station and speaking with some lawyers. Once we managed to contact them on writing demanding a cancellation in accordance with Brazilian consumer protection laws we finally obtained one. Some of the reception staff was really helpful as much as they could given the circumstances. The breakfast was decent and the location was good, but I would never go back. ##### Debora Stayed 13 nights in Nov 2024 ### 8/10 Good #### NILTON Dec 2, 2025 Liked: Cleanliness, staff & service Ok ##### NILTON Stayed 4 nights in Nov 2025 ### 4/10 Poor #### Joseph Lee Jan 4, 2026 Disliked: Cleanliness, amenities, property conditions & facilities The room was much worse than the pictures. House keeping staff didnt even change the sheets or restock water in the refrigerator for 5 days. One day the hoise keeping didnt provide the bedding once changing sheets. It took three trips to the front desk to get a blanket for the bed. No restaurant in the hotel. Breakfast was provided but not very good. The bed in the room was poor quality. Not worth it. ##### Joseph Lee Stayed 10 nights in Dec 2025 ### 2/10 Terrible #### Rafael Sep 2, 2025 Liked: Staff & service, amenities Disliked: Cleanliness, property conditions & facilities Doing construction above us on the next floor. Could hear everything. Not the cleanest place. Mosquito bites. Don't recommend this place but maybe I had a bad experience. ##### Rafael Stayed 3 nights in Aug 2025 ### 8/10 Good #### Michael Mar 9, 2025 Liked: Cleanliness, staff & service Ok ##### Michael Stayed 1 night in Feb 2025 ### 8/10 Good #### MIRIAM Sep 25, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I must report bad practice by a young man at the reception who was there on September 21\. I asked him to order me a taxi to the airport at a contact number that I had. Well, when we arrived at the airport the taxi driver charged us a higher amount than the budgeted amount. The person at the reception called a taxi driver who was a friend of his and not the contact that I gave him. Very bad experience because one trusts the hotel staff ##### MIRIAM Stayed 5 nights in Sep 2023 ### 6/10 Okay #### Krasimir Nov 22, 2022 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### The most disappointing place I’ve ever been I’ve had to change three rooms till fit with the price I’ve paid. For 3 stars hotel doesn’t cover the expectations about “Spacious rooms”(my first 2days was in small rooms with small double beds), the fitness center was one multifunction machine, cross trainer and treadmill(all of them basic and old) there weren’t any dumbbells or training mat. Also the whole spa area was clean and tidy. The sauna was off through the whole time. Also for 3 stars hotel the breakfast was almost the same variety every morning(my stay was 10nights). The bed sheets has staines and holes. Housekeeping wasn’t keeping the room in good and clean condition, the floor was always dirty even after cleaning. All pictures aren’t accurate, probably they’ve been before 10 years. I’m totally disappointed of this hotel for the price I’ve paid. ##### Krasimir Stayed 10 nights in Oct 2022 ### 4/10 Poor #### Marina Feb 11, 2026 Disliked: Property conditions & facilities El hotel es viejo y no es lo que se refleja en las fotos. De todos modos, las condiciones limpieza estuvieron bien y el desayuno era bueno. ##### Marina Stayed 6 nights in Feb 2026 ### 10/10 Excellent #### Jose Jesus Jan 6, 2026 El personal de recepción, los servicios, la habitación, la atención del personal del área de restaurante, en general todos fueron muy amables. Con gusto los recomendaría ##### Jose Jesus Stayed 6 nights in Dec 2025 ### 10/10 Excellent #### Ana Lygia Dec 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort O hotel está em excelente localização, funcionários simpáticos e solícitos. Café da manha bem gostoso ##### Ana Lygia Stayed 3 nights in Dec 2025 ### 6/10 Okay #### Bruna N Nov 26, 2025 Liked: Staff & service Disliked: Cleanliness A estadia no geral foi ok, dentro da média esperada. O atendimento foi cordial e a localização é boa. No entanto, a \*limpeza do quarto, roupas de cama e toalhas deixou a desejar\* — itens que considero fundamentais para o conforto do hóspede. Acredito que com mais atenção a esses detalhes, a experiência poderia ser muito melhor. ##### Bruna N Stayed 4 nights in Nov 2025 ### 10/10 Excellent #### Adilson Nov 25, 2025 Liked: Cleanliness, staff & service, amenities Recomendo ##### Adilson Stayed 2 nights in Oct 2025 ### 8/10 Good #### Jaqueline Aparecida Nov 24, 2025 Liked: Staff & service Sugeriria que limpassem o elevador de serviço. Cheirava muito mal. Sugiro tirar aquele bidê do banheiro e colocar um varal. É praia, molhamos as roupas e precisamos de um lugar para deixar secar. Pessoal bem educado, atende bem. Localização excelente. ##### Jaqueline Aparecida Stayed 6 nights in Nov 2025 ### 8/10 Good #### Lucas Nov 22, 2025 Liked: Cleanliness, staff & service, amenities A equipe muito gentil ##### Lucas Stayed 2 nights in Nov 2025 ### 8/10 Good #### Claudio Oct 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Muito boa Quarto limpo, estacionamento disponível e com preço justo e localização excelente. Recomendo ##### Claudio Stayed 1 night in Oct 2025 ### 8/10 Good #### Sheila Escobar Oct 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Buena ubicación, el personal muy amable y habitaciones limpias. Se escucha ruido ##### Sheila Escobar Stayed 7 nights in Sep 2025 ### 8/10 Good #### Meryen R Q B Sep 11, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hotel ótimo, só o banheiro q estava com mofo no teto, algo simples de resolver ##### Meryen R Q B Stayed 1 night in Aug 2025 ### 6/10 Okay #### Geovany Sep 1, 2025 Disliked: Cleanliness, property conditions & facilities Mucha bulla, pésimo servicio del personal a excepción de Alexandre (destacado) el personal de limpieza de habitaciones mal educados no tienen preferencia por el cliente (primero son ellos) mil disculpas pero considero que es una oportunidad de mejora (toallas sucias etc.) ##### Geovany Stayed 4 nights in Aug 2025 ### 6/10 Okay #### Elisângela Jul 28, 2025 Liked: Cleanliness, property conditions & facilities, room comfort O quarto estava limpo e tinha boas camas. No geral, os funcionários são ótimos!!! Porém a recepção demonstra pouquíssimo interesse com demandas referente a extensão da estádia ou adiantamento. Tratamento frio e sem retorno. ##### Elisângela Stayed 4 nights in Jul 2025 ### 8/10 Good #### Verified traveller Jul 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Barulho das águas Quarto barulhento devido a decida de água pelos canos a todo momento ##### Verified traveller Stayed 1 night in Jul 2025 ### 8/10 Good #### Paulo Cezar Jul 13, 2025 Liked: Cleanliness, staff & service o Hotel tem um bom café da manhã, a espera no elevador é um pouquinho demorada, nada muito intenso. No geral valeu o custo benefício. 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