Penida Island Vacation Packages

We have the most incredible time at our stay there. The staff were utterly wonderful and the whole experience was ten stars!

The room- not clean, rusty fittings. Dirty and stained carpet, Laminated floating floor in room lifting and past it’s used by date Dirty stained sheets on bed Dirty stained bath towels Shower has frosted glass that is part of the balcony- so person showering seen from any angle outside. Upstairs shower with visible lime scale and rust Sink downstairs with broken tap And rust Hot water non existent Both bathrooms covered in mysterious splatters Staff polite enough but not welcoming Spa on room deck old and dirty and visible by anyone looking up from the pool or any room Pictures on website do not match the actual quality of the hotel. Pool on rooftop poorly maintained, tiles broken around pool and definitely not as advertised, as well as the view definitely not as advertised. Restaurant and bar closed and had obvious damage. Plunge pools on other room balcony’s visibly dirty and coated in algae. Hotel gym closed for renovations and three pieces of gym equipment passed their used by date out in foyer for use We left after first night Refund of further nights denied. Expedia contacted and they tried to contact the crystal on our behalf and their calls were left unanswered.

WE HAD THE BEST TIME. Honestly the nicest hotel we stayed at in Bali and we stayed at 3 total. Petra and Audi were so helpful! Made the stay very enjoyable. There is so much to do on property! I can’t wait to come back

Stunning views

We stayed here 5 nights with a 2 year old. I was nervous booking such a beautiful hotel with a toddler. There were a lot of children also staying here and there was an amazing kids club. The service was 10/10. Always was asked if anything else they can do for us or the room. This was such an amazing hotel and was sad to leave. We used the push bikes one afternoon and that was great. The only downside was that it was a little bit away from the main road where all the shopping and restraunt are. We also had a pram so lots of walking. Beach front has some amazing food stops. 20 min walk to shops ect I would be back! But for an even more better beautiful room!