Find Hotels by Best Western in Pasadena from CA $90

"The view of our room"

"Nice folks in a clean environment. "

"Clean convenient close to airport and food"

"The room was large and very clean. All of the staff were professional and friendly. I will stay here again. "

"The floor in the room was dirty, as if it hadn’t been cleaned in months. The iron didn’t work properly — water was leaking onto my clothes while ironing, so I had to change my outfit. The room itself was spacious, and the bed was comfortable. It’s okay for a one-night stay. Communication: I sent two messages a few days before arrival asking about the shuttle service, but never received a reply. So, I called two days before my arrival to ask whether I needed to schedule the shuttle in advance. I was immediately put on hold, and after a few minutes, I was told to expect the shuttle in 30–40 minutes. When I repeated that I was arriving in two days and was only asking about scheduling in advance, the staff member replied that he couldn’t understand my accent and that I should call only after I had arrived and picked up my bags, and hanged up. On the day of my arrival, I called after landing (but before exiting the plane) and waited no more than 5 minutes for the shuttle, so good job on that!"

"The room #840 was not up to the level of this high end Hotel! I would have had a nicer room at a local name brand hotel. The valet was great, front desk was nice but did not seem to mind putting us in this room. The Monarch had great staff and drinks were great! The hotel is great other than the old worn out #840"

"The room was clean but had a slight musty odor. The front desk staff was outstanding but the valet staff was not impressive at all. They did not help me with my luggage. They weren’t very friendly or helpful. The food was excellent! And so was the bar. For the nightly cost, this hotel is OK, the front desk staff made my experience Good overall. I would rate 7.5/10"

"Clean room"

"had a glitch @ check in where no rooms were clean. the two wonderful ladies working check in were spot on and were able to get the situation corrected in a timely fashion. "