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"Had an amazing stay, staff was helpful."

"Initially getting there these rounding area was very questionable once we got into our room it was okay but when we got to our bathroom they were two large cockroaches in there my fiance took the picture and showed the receptionist at the front desk we were able to get a new room we checked it everything was fine however I saw that while we were getting ready for bed the bottom she started to come off I went to go and fix it and I saw that the match was extremely stained also it looks like they changed a few things in the bathroom in the tub itself we're usually those anti-slip maps are it looks like that was taken out but the outline of the mat was still there so it wasn't all that clean a lot of stains on the walls and the ceilings"

"Staff was great. Hotel needs an update. AC needed work. The humidity level in the hotel was very uncomfortable. "

"Looking for the truth- read here….worst sleep everrrr… This hotel is sandwiched between 2 monorail trains! It was soooo loud!!! The 5th floor reeked of weed and it wasn’t as kept up as the reviews claimed. It needs updating. Bed was ok. Breakfast not that great. Another issue I have is the $100 incidental fees they charge in addition to the room charges. I paid it last Friday night and it is now Friday night a week later. They said 3-5 business days and it should have already been released back to my account. I do not like that this was not mentioned on the website when I booked the room. Go somewhere else. We paid $150 + $100 hold for the night. You can do better with your money. A lot of those reviews must be fake accounts or some promo thing for ppl to leave good reviews. I have a future stay booked at a different Holiday Inn in Houston area but I’m canceling! Very disappointed! "

"Excellent environment Quite and feels cozy Kind staff Easy check in and check out Room was extremely comfortable we had the king suite and a beautiful view Plenty of space and the bed was the best Clean and beautiful all together "

"Older hotel but comfortable "

"Property and hotel are fine however it's the second time I stayed here recently that the elevator wasn't working and there was very little hot water if any at all. Also found three bugs in the room. I was on the ground level so they really could have just wandered in from outside and not because of the hotel being poorly kept. Place's always very clean and staff is always friendly. I had come down to ask about the hot water but there was a person at the desk that needed a pretty extensive amount of help, it was taking a really long time so I just decided to deal with it and went back to my room."

"We enjoyed every bit of the stay! It was our first time and it was clean"

"The staff was professional and the room was clean"