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Reviews of ibis budget Gonesse

ibis budget Gonesse
2 Rue De Montservon, Gonesse, Val-d'Oise

Reviews

8.0

Very good

Rating 10 - Excellent. 113 out of 265 reviews" "
Rating 8 - Good. 82 out of 265 reviews" "
Rating 6 - Okay. 32 out of 265 reviews" "
Rating 4 - Poor. 15 out of 265 reviews" "
Rating 2 - Terrible. 23 out of 265 reviews" "

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Julien

Stayed 1 night in Dec 2023

2/10 Terrible

Wai Yan

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Oct 2023

2/10 Terrible

Wai Yan

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
There is no laundry, no hair dryer but bugs in bed and mold on shower ceiling
Stayed 1 night in Oct 2023

2/10 Terrible

Mei Wai

Travelled with family and small children
Disliked: Staff & service, amenities
When we checked in the family room at noon as the Expedia confirmation said, the staff told me the room needed to be cleaned and check-in could only be done after 2pm. In the evening we got our key card from reception and entered the room. We found that the room was not made clean, the bed was messed up and there was eaten pizza on the table 😣 I asked the staff for help and they gave me another room in the next building. We were exhausted moving all our belongings and the baby to another room, but unfortunately when we opened the door we discovered that the new room was not the family room. There was only one double bed in the room😖 I asked the staff for help again! ! ! After moving twice, I can finally have a clean family room😤
Stayed 1 night in Sep 2023
Response from The front desk team on Oct 4, 2023
Dear Mei Wai, First of all, we thank you for your time to whrite us a comment.We are very sorry that you have such this experience in our hotel. The satisfacion of our guests is our main priory and we will manage that this will never happens again.We stay at your disposal.

6/10 Okay

Jubayer

Disliked: Amenities
Hotel room was smaller than I expected, it wasn't as described in online. People in the lobby didn't speak English very well, couldn't communicate very well.
Stayed 5 nights in Aug 2023

8/10 Good

Tara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Good place.
Stayed 1 night in Jul 2023

4/10 Poor

Lewis

Business traveller
Liked: Staff & service
Disliked: Cleanliness
Wasn’t clean enough for me to stay. I had to find another hotel after seeing the room.
Stayed 3 nights in Jul 2023

6/10 Okay

Julian

Stayed 3 nights in Jun 2023

10/10 Excellent

Lee

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff and easy parking.
Stayed 2 nights in Jun 2023

6/10 Okay

PIERRE

Travelled with partner
Correct pour un hôtel de type budget Distributeur de savon de la douche était vide et depuis plusieurs clients de toutes évidences.
Stayed 1 night in May 2023

6/10 Okay

Anaiboni

Disliked: Property conditions & facilities, room comfort
Decoración is ugly too dark
Stayed 1 night in May 2023

6/10 Okay

Brenda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stay here 2 nights and that was enough. The room is a room with just beds. No trash can, no shelves or any amenities. Cleaning in room was horrible. Found pubic hair in the shower. Would not stay there again, even if someone wanted to pay me.
Stayed 2 nights in Mar 2023
Response from The front desk team. on Mar 28, 2023
Dear Brenda, We are sorry that you didn't spend a good time in our hotel. Your satisfaction is our main priority.Next time, don't hesitate to come to the lobby so wa can provide you another room.Best regards

8/10 Good

Stuart

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
New and clean but basic
Stayed 1 night in Mar 2023
Response from The front desk team. on Mar 28, 2023
Dear, We thank you for your time to whrite us a comment.We hope to see you soon.Best regards

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small rooms but great if you are using the hotel room just to sleep.
Response from The front desk team. on Mar 28, 2023
Dear Sergio, Thanks for your time to whrite us a comment.For the next time, you can come in our Ibis Gonesse*** where the rooms are bigger :) See you soon.

10/10 Excellent

Margaret

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was very good with lots of options.
Stayed 1 night in Oct 2022
Response from The front desk team. on Mar 28, 2023
Dear Margaret, Thanks for your time to whrite us a nice comment :) Hope to see you soon.Best regards

8/10 Good

Nabilah

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
A good budget hotel. Location provides access into central Paris by train. Secure car park. Staff were all friendly however a couple of small repairs I reported were left un
Stayed 7 nights in Aug 2022

10/10 Excellent

Suresh Kumar

Stayed 1 night in Jul 2022

2/10 Terrible

Roberto

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
Bag stolen to my 76 years old mother. Hotel staff did not care. Very unsafe place. Worst hotel experience ever.
Stayed 1 night in Jul 2022

8/10 Good

Abderrezak

Stayed 1 night in Jul 2022

6/10 Okay

Fouad

Travelled with family
Liked: Cleanliness, staff & service
Very small room Clean room Good breakfast
Stayed 1 night in Jul 2022

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Great room, air con was quick and worked well, good drinks menu and the pizza offered was tasty. Would use it again. Really good effort to talk to me as an English only speaker, thank you guys.
Stayed 3 nights in Jun 2022

4/10 Poor

Denyse A, Polson

Travelled with group
Liked: Amenities, property conditions & facilities
Disliked: Staff & service
There was no internet and therefore all check in was done manually. This included copying manually the credit card number which is a breach of card security. In addition, someone entered our room during the night.
Stayed 1 night in Jun 2022

6/10 Okay

Matthew

Travelled with family, Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities
Very basic amenities, good breakfast, staff nice but not very welcoming, far from Paris and hard to get to things if you don’t have a car. Nice enough place to sleep if that’s all your looking for. Might be worth checking the normal ibis that is connected to the budget ibis at this location because those rooms may be a little nicer.
Stayed 3 nights in May 2022

4/10 Poor

Pardip

Disliked: Amenities
Can't even get a drink of water without paying 2 Euros ... come on !!!!!
Stayed 5 nights in May 2022

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2022

6/10 Okay

Pascal

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Ok hotel for the price but the staff not that much.
Stayed 3 nights in May 2022

4/10 Poor

Ali

Travelled with group
Disliked: Staff & service, room comfort
Stayed 3 nights in Apr 2022

10/10 Excellent

Joshua

Stayed 1 night in Apr 2022

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022

8/10 Good

Maria

Stayed 2 nights in Nov 2021

10/10 Excellent

Igor, London

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services
Stayed 1 night in Oct 2021

10/10 Excellent

Yeok Teik

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniencely located. Close to Paris main airport! Breakfast is just nice value for money.
Stayed 1 night in Oct 2021

10/10 Excellent

Josh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great check in and service as always
Stayed 1 night in Aug 2021
Response from The Management on Sep 9, 2021
Hello Josh, Thanks for taking the time to give a review abour our establishment. We truly appreciate the 10/10 you gave us! We hope to see back among us as soon as possible. Many thanks, The Management

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great and relatively new ibis.
This ibis is probably one of the best ibis budget I’ve stayed at. I usually stay at the ibis for convenience for one night. And this hotel was relatively new, had free parking and staff were friendly. Is probably stay here even on a personal trip for longer. Obviously room size are small similar to all ibis budget, but this one is overall very nice.
Stayed 1 night in Jan 2021
Response from Anne Sophie on Jan 9, 2021
Dear guest, Thank you for your message ,I am happy to share your comment with my team. You satisfaction is our priority, our Ibis Budget Hotel is new , and we work hard to give at our guest the best experience. We hope to see you soon again , Kind regards,

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff
Stayed 1 night in Dec 2020
Response from Anne Sophie on Jan 9, 2021
Dear Guest , Thank you for your message , Our team is delighted to have been able to welcome you and hope to receive you very soon. Have a good day ,

4/10 Poor

Verified traveller

Stayed 1 night in Jan 2020
Response from Charlotte on Feb 16, 2020
Bonjour, Nous vous remercions pour votre note Afin de toujours satisfaire, pourriez vous donner plus de détails sur votre séjour? Cordialement,

10/10 Excellent

Joshua

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020
Response from Charlotte on Feb 16, 2020
Bonjour, Nous vous remercions pour cette note  Au plaisir de vous accueillir à nouveau dans notre hôtel, Cordialement

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2019

2/10 Terrible

Verified traveller

Disliked: Amenities, property conditions & facilities
No a/c. Fan available upon request. Not recommended if you need a/c
Stayed 4 nights in Jun 2019

10/10 Excellent

Alicia, Covina, CA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel outside Paris
This is an excellent hotel if you are going out to the airport nearby, for us we tried to make it the best but was too far from city center, you got to take bus 23 or bus 152 to go to the metro station that will take you to city center nearly 45 min to an hour travel. Hotel and its personnel were wonderful, I just wish it was closer to the center.
Stayed 2 nights in Jun 2019

10/10 Excellent

MAHMOOD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

6/10 Okay

Aurélien

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Difficile de se reposer quand le restaurant du dessous met la musique à fond
Stayed 2 nights in Mar 2024

10/10 Excellent

Fabienne

Stayed 1 night in Dec 2023

8/10 Good

Nathalie

Stayed 1 night in Dec 2023

8/10 Good

Nathalie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

JACQUES

Travelled with partner
Aménagement simple Toujours propre Calme Personnel sympathique
Stayed 1 night in Dec 2023

6/10 Okay

Nathalie

Liked: Staff & service
Disliked: Cleanliness
La propreté de la literie etais passable
Stayed 1 night in Dec 2023

10/10 Excellent

Amadou

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Romain

Stayed 7 nights in Dec 2023

10/10 Excellent

coraline

Stayed 1 night in Nov 2023