All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
I likes everything of this hotel. The location, staff and services are great. Highly recommended!!
Shu Juan
Stayed 3 nights in May 2024
6/10 Okay
Maria
Travelled with family
Apr 15, 2024
Liked: Cleanliness, staff & service
Hotel was cute, it was clean, great hospitality, excellent breakfast buffet.
The only issue I had was the AC, it was control by the reception staff and I didnt have ac 2 days.
First day was working and after that it wasnt.
Maria
Stayed 3 nights in Apr 2024
Response from Reservation on Apr 16, 2024
Dear Maria, We thank you for your comment and are sorry for the AC we hope to welcome you soon.Best regards,
Dear Anne ,We thank you for your reviex, we hope to welcome you soon.
2/10 Terrible
Veronica
Nov 20, 2023
Disliked: Staff & service, amenities
The hotel is located in a great location however, the reception staff, particularly a blonde hair lady was very rude and not welcoming during our entire stay.
Would definitely not stay here again. I suggest she completes a course in customer service or change jobs.
Veronica
Stayed 3 nights in Nov 2023
Response from Reservation on Nov 22, 2023
I'm truly sorry to hear about your frustrating experience with our staff . This is not the level of service we aim to provide, and I apologize for the inconvenience it caused you. We should have handled the situation more effectively and found a solution to make up for our mistake. Your feedback is valuable, and I'll ensure this is addressed with our team to prevent such incidents in the future. Please accept our apologies, and we hope you give us another chance to provide you with a better experience.
One of the finest and most beautiful hotel in Parie. Thank you Saint Petersburg for a wonderful and amazing services. The staff are the most courteous and helpful that we have experienced during the trip. Absolutely enjoyed and loved being in your hotel. You made our family holiday absolutely memorable. Thank you 😊
Naleeni
Stayed 5 nights in Nov 2023
Response from Reservation on Nov 22, 2023
Dear Naleeni, We thank you for your review and that your appreciate our welcome, we hope to see you soon
The check in for this hotel was great. It was a little too early for them to check us in, but the secured our bags so we can still go out and check the sites.
St Petersburg Hotel is an excellent choice for Par
St Petersburg hotel in Paris is our family preferred for many years. It has an excellent location for most of the walking places there, and it is very easy to move far to Eiffel or other. Breakfast is very generous, the hotel has been renovated and offer what we needed.
elias
Stayed 3 nights in Oct 2023
Response from Reservation on Oct 31, 2023
Dear Elias, Thank you for your review and we hope to see you soon.Best regards,
We arrived after a red eye and Gabriela was very helpful and even let us check in early. Location is very convenient. The room was clean and pretty and we had a lovely balcony. I would stay here again.
Mary
Stayed 1 night in Aug 2023
Response from Reservation on Aug 10, 2023
Dear Mary, We're delighted to hear about your wonderful experience at our hotel!Thank you for choosing us for your first stay in the city. We're glad you found the location convenient and safe for walking around. Our team takes pride in providing clean, beautiful, and comfortable rooms for our guests' enjoyment.We hope to welcome you soon!
10/10 Excellent
Kifle, Colleyville
Aug 2, 2023
Kifle
Stayed 3 nights in Jul 2023
Response from Reservation on Aug 22, 2023
Dear Kifle, We thank you for your review and hope to see you soon.
We LOVED our stay! The breakfast area and lounge were the perfect way to start and end each day. Great location for everything we wanted to walk to, clean rooms, excellent staff!
Whitney
Stayed 6 nights in Jul 2023
Response from Reservation on Aug 3, 2023
Dear Whitney, We thank you for coming and share about your stay. We hope to see you soon! Hotel Saint Petersbourg
Great location! Very quiet and clean. Service can be better, like providing hair conditioner for guests.
heather
Stayed 10 nights in Jul 2023
Response from Reservation on Aug 4, 2023
Dear Heather, We thank you for your email. We are pleased that you find our room quiet and clean. We have well noted your remarks and take not to imporve our services. Our aims is to make guest happy during they stay by providing efficient service.Best regards, Hotel Saint Petersbourg
Dear Mr Sloan, We thank you for your review. We sincerely thank you for your positive review of our caring staff and our ideal location.We hope to see you soon.Best regards, Hotel Saint Petersbourg
6/10 Okay
Randolph Azcueta
Travelled with partner
Jul 8, 2023
Liked: Cleanliness, staff & service
The location was great but encountered dirty or not so clean lobby hallways
Randolph Azcueta
Stayed 6 nights in Jun 2023
Response from Reservation on Aug 4, 2023
Dear Randolph Azcueta, We thank you for your email. We are sorry that you encountered a dirty lobby, we try to clean the lobby every hour or even more if they is dirt.Best regards, Hotel Saint Petersbourg
It's a great location with good transport links and walkable to many central sightseeing and shopping spots.
Hotel is a good standard for a Paris 4* hotel and we had a lovely room. Foyer area is attractive - although beware lift is slow and small so could be challenging for anyone with accessibility issues.
Overall this was a good choice for us for a 4 day long weekend visit.
Marnie
Stayed 4 nights in May 2023
Response from Reservation on Aug 4, 2023
We sincerely thank you for your positive review of our hotel.We are delighted that you appreciated our ideal location, our impeccable cleanliness roomIt is an honor to be your essential address for all your stays in Paris. We hope to have the pleasure of welcoming you again very soon.
Charming, attentive staff. Beautiful room. Fantastic breakfast. Lounge and bar were lovely. In the heart of Paris close to the opera.
Michael
Stayed 4 nights in Apr 2023
Response from Reservation on Aug 4, 2023
We sincerely thank you for your positive review of our hotel.We are delighted that you appreciated our ideal location, our impeccable cleanliness, our delicious varied breakfast and the friendliness of our staff.It is an honor to be your essential address for all your stays in Paris. We hope to have the pleasure of welcoming you again very soon.
The hotel and staff were amazing especially Artu he was amazing thank you for helping us and making our trip wonderful
Aimee R
Stayed 7 nights in Apr 2023
Response from Reservation on Aug 4, 2023
We sincerely thank you for your positive review of our hotel.We are delighted that you appreciated our ideal location, our impeccable cleanliness, our delicious varied breakfast and the friendliness of our staff.It is an honor to be your essential address for all your stays in Paris. We hope to have the pleasure of welcoming you again very soon.
Property location was first class and my Deluxe Room was a fantastic surprise for Paris!
Staff were beyond helpful, just so accommodating. We had some specific dietary requirements and at breakfast and they couldn't have been more kind and helpful. One evening the front desk phoned ahead with a restaurant reservation and organised our dietary needs A very big thank you.to all the staff - will definitely be returning.
Daniel
Stayed 3 nights in Apr 2023
Response from Reservation on Aug 4, 2023
We sincerely thank you for your positive review of our hotel.We are delighted that you appreciated our ideal location, our impeccable cleanliness, our delicious varied breakfast and the friendliness of our staff.It is an honor to be your essential address for all your stays in Paris. We hope to have the pleasure of welcoming you again very soon.
The staff was nice but the rooms were small and more of a 3 star property. Overpriced and not good value. The bed was hard with tiny pillows, we did not sleep well. We didn’t receive the vip perks so I wouldn’t recommend staying here.
Jennifer
Stayed 1 night in Mar 2023
10/10 Excellent
Nancy
Mar 17, 2023
Nancy
Stayed 4 nights in Mar 2023
Response from Reservation on Aug 4, 2023
Dear Nancy, We thank you for your review and hope to welcome you soon.Best regards, Hotel Saint Petersbourg
This hotel was in excellent proximity to the Opera House, Lafayette Galleries shopping and many restaurants and cafes. Small, boutique, very Parisian and the staff upon check in was very gracious. Comfortable room, bathroom was updated and the hotel included a spa.
Mylinh
Stayed 1 night in Mar 2023
Response from Reservation on Aug 4, 2023
We sincerely thank you for your positive review of our hotel.We are delighted that you appreciated our ideal location, our impeccable cleanliness, our delicious varied breakfast and the friendliness of our staff.It is an honor to be your essential address for all your stays in Paris. We hope to have the pleasure of welcoming you again very soon.
8/10 Good
Laura
Feb 27, 2023
Liked: Cleanliness, staff & service, room comfort
Laura
Stayed 2 nights in Feb 2023
Response from Reservation on Aug 16, 2023
Dear Laura, We thank you for your review, we hope to welcome you soon.Best regards, Hotel Saint Petersbourg
The staff was so incredibly kind. I was in a wheelchair and they helped with everything from get the our bags to hailing taxis to helping with the lift. They were absolutely fantastic! The hotel was clean and nice and in a good location. I would definitely recommend staying here!
Traci
Stayed 2 nights in Jan 2023
Response from Reservation on Aug 4, 2023
We sincerely thank you for your positive review of our hotel.We are delighted that you appreciated our ideal location, our impeccable cleanliness, our delicious varied breakfast and the friendliness of our staff.It is an honor to be your essential address for all your stays in Paris. We hope to have the pleasure of welcoming you again very soon.
We sincerely thank you for your positive review of our hotel.We are delighted that you appreciated our ideal location, our impeccable cleanliness, our delicious varied breakfast and the friendliness of our staff.It is an honor to be your essential address for all your stays in Paris. We hope to have the pleasure of welcoming you again very soon.
8/10 Good
Keith
Jan 15, 2023
Keith
Stayed 3 nights in Jan 2023
Response from Reservation on Aug 16, 2023
Dear Keith, We thank you for your review and hope to welcome you soon.Best regards, Hotel Saint Petersbourg
Amazing staff. Perfect location. Walking distance to several metro’s. Restaurants across the street. Close to Louvre, Champs Elysees, Eiffel Tower, Tuileries garden, Opera and Galleries Lafayette. Very happy with our choice
Ricardo
Stayed 7 nights in Dec 2022
Response from Reservation on Aug 4, 2023
We sincerely thank you for your positive review of our hotel.We are delighted that you appreciated our ideal location, our impeccable cleanliness, our delicious varied breakfast and the friendliness of our staff.It is an honor to be your essential address for all your stays in Paris. We hope to have the pleasure of welcoming you again very soon.