Reception
Check availability

Reviews of B&B HOTEL Marne-la-Vallée Chelles

3 out of 5
B&B HOTEL Marne-la-Vallée Chelles
6 rue de l'Ormeteau, Chelles, Seine-et-Marne

Reviews

7.2

Good

Rating 10 - Excellent. 26 out of 99 reviews" "
Rating 8 - Good. 33 out of 99 reviews" "
Rating 6 - Okay. 19 out of 99 reviews" "
Rating 4 - Poor. 12 out of 99 reviews" "
Rating 2 - Terrible. 9 out of 99 reviews" "

7.8/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Sefa

Liked: Cleanliness, staff & service, property conditions & facilities
The rooms were very clean. There was no air condition in the rooms.
Stayed 3 nights in Jul 2023

8/10 Good

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

marco

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019

8/10 Good

JWW, Florida, USA

Business traveller, Travelled with group
Liked: Cleanliness, staff & service
The people were welcoming and kind. The room was small but clean and comfortable.
Stayed 1 night in Jan 2019

2/10 Terrible

brenden, uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful
Just awful ! Felt on edge every night had random men knocking on our doors after midnight !.. hotel staff just let them self’s in our room with out knocking while we was still in our room getting changed! Was getting followed into the hotel by people. no reception from 9pm on weekdays. rooms were disgusting stains all over bedcovers mould in bedroom and bathroom , marks on the outside of windows where people have tried to break in ! We felt scared. Definitely will never go back here !!.
Stayed 4 nights in Aug 2018

6/10 Okay

SAIF

Liked: Staff & service
Helpful and considerable staff (gave us a call to make sure we are set to arrive despite the snow!, clean rooms, you get what you pay for!
Stayed 1 night in Feb 2018

6/10 Okay

Clive

Disliked: Staff & service, room comfort
Absolute basic, never again....
A team of three on photo assignments for a full week. Our room was tiny, no cupboard or draw space, so small we could not even unpack...! With room for one person to side step into their bed meant the other two beds were touching, seriously this is not joke or exaggeration...! This room was not fit for triple occupancy and should never have been offered. Also no lift, a lot of luggae with cameras etc, which had to be lugged up to the second floor. As for the local area forget it. Just one restaurant which the hotel had a deal with, other than that there was nothing. The hotel had a bottle only bar at reception but no provision to sit and relax with your drink, unless of course you take it to your room. When reception closed at 8:00 or 9:00 pm, (depending on what day it was) - you could not get a drink at all. If your looking for a budget hotel, don't want breakfast, evening meal, a relaxing drink and are content to be packed into your room like sardines in a tin then this just might work for you - if not dig a little deeper in your pocket and go somewhere else... Breakfast was VERY expensive and not at all value for money.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply Terrible
Room was too small with no amenities. Asking for two pillows was like asking for the desk clerks first born. There was no elevator/lift and my wife and I had to walk several flights of stairs with all of our luggage. I wouldn't recommend this place to my worst enemy. In addition, it was so far away from Paris and public transportation was a long hike away.

2/10 Terrible

Jim C

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel at all costs.
We booked this hotel based on the proximity to CDG Airport. I would never stay there again. The hotel is filthy: mildew in the shower, stains on the carpet, rust in the bathroom, bathroom sink did not drain, etc. My non-smoking room reeked of smoke and included an ashtray in the room. There was no AC. Access to the internet required loading personal information, which I did not trust. I am surprised that Choice allows the hotel to stay in their system.

2/10 Terrible

Kdubya

Liked: Staff & service
Disliked: Cleanliness, room comfort
Hotel Chelles is below par
Shower equipment sprayed water all over the bathroom. No staff to call after 8PM. Couldn't get phones to work to make an international call.

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities
10€ le petit dej avec du pain et des viennoiseries racis, c'est scandaleux surtout quand il est affiché moins cher sans réservation. Ce n'était pas mon premier séjour mais ce sera probablement le dernier et surtout je n'utiliserai plus hotels.com pour réserver.
Stayed 4 nights in Jan 2024

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Le petit déjeuner est plus que “limite” sinon… aucun problème.
Stayed 1 night in Aug 2023
Response from Carol on Sep 4, 2023
Bonjour Rose,Je vous remercie d'avoir effectué votre réservation dans notre établissement. Je prends connaissance ce jour de votre avis et constate que votre séjour vous a donné entière satisfaction concernant la partie hébergement. Je suis désolé(e) cependant que notre buffet petit déjeuner n'ait pas répondu à vos attentes. Je regrette qu'au moment de prendre votre petit déjeuner certains produits aient pu être absents du buffet. Votre remarque m'interpelle et je ferai en sorte qu'à l'avenir nous anticipions le manque. En espérant vous voir de nouveau au sein de notre hôtel.Cordialement,B&B Hotel Marne-La-Vallée Chelles

4/10 Poor

Jasmin

Disliked: Cleanliness, property conditions & facilities
Der var ikke helt rent på værelserne. Stedet var creepy og vi følte os utilpas der.
Stayed 3 nights in Jul 2023
Response from carol on Sep 4, 2023
Lieber Gast,Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Auch wenn wir es bedauern, dass Sie keine besseren Erfahrungen bei uns gemacht haben, hilft uns Ihre Beurteilung dazu zu lernen und uns zu verbessern. Wir arbeiten daran, es unseren Gästen an nichts fehlen zu lassen. Wenn Sie uns die Chance geben, Ihr Vertrauen zurück zu gewinnen, garantieren wir Ihnen, unser Bestes zu geben, damit Sie genauso gute Erfahrungen mit uns machen können, wie andere Gäste.Mit freundlichen Grüßen,Cordialement,B&B Hotel Marne-La-Vallée Chelles

10/10 Excellent

amelia

Stayed 1 night in Jun 2023

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
je recommande fortement
Très agréable séjour, personnel toujours au top et gracieux, chambre et sdb très propres,
Stayed 4 nights in May 2023
Response from B&B Hotel Marne-La-Vallée Chelles on May 22, 2023
Bonjour,Nous sommes ravis que vous ayez apprécié votre séjour au B&B HOTEL Marne La Vallée Chelles. La satisfaction de nos clients est notre principale préoccupation et c'est toujours un réel bonheur de lire des remarques comme les vôtres. Au plaisir de vous accueillir lors d'un prochain séjourCordialement,B&B HOTEL Marne La Vallée Chelles

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bien
Nous y sommes allés en famille. Le personnel est acceuillant, les chambres sont belles, propres et agréables. Le petit dejeuner est appréciable et bien fourni. Et il y a quelques restaurants juste à côté pour pouvoir se restaurer en arrivant le soir.
Stayed 1 night in Feb 2023
Response from La réception on Apr 1, 2023
Bonjour,Merci d'avoir pris le temps d'exprimer votre avis concernant votre séjour. Vos commentaires positifs sont un réel encouragement pour toute l'équipe et nous sommes ravis que votre séjour parmi nous ait été à la hauteur de vos attentes.A très bientôt !

10/10 Excellent

Fabrice

Stayed 1 night in Jan 2023
Response from B&B Hotel Marne-La-Vallée Chelles on Jan 16, 2023
Bonjour,Merci beaucoup pour votre retour.Au plaisir de accueillir à nouveau très prochainement.Cordialement,

10/10 Excellent

Xavier

Stayed 1 night in Dec 2022
Response from B&B Hotel Marne-La-Vallée Chelles on Dec 21, 2022
Bonjour Xavier,Nous sommes ravis que vous ayez apprécié votre séjour au B&B Hotel Marne-La-Vallée Chelles. Au plaisir de vous accueillir lors d'un prochain séjour

10/10 Excellent

Nawel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from B&B Hotel Marne-La-Vallée Chelles on Dec 21, 2022
Bonjour,Nous sommes ravis que vous ayez apprécié votre séjour au B&B Hotel Marne-La-Vallée Chelles. Au plaisir de vous accueillir lors d'un prochain séjour

4/10 Poor

frederic, Labbeville

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Environnement bruyant aussi bien à l'extérieur qu'à l'intérieur de l'hôtel. Salle de bain petite et juste une grande serviette par personne. Prix du petit déjeuner élevé pour ce qui est proposé.
Stayed 1 night in Jan 2022

8/10 Good

Fabrice

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2022

2/10 Terrible

Julien

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2021

2/10 Terrible

LIONEL

Travelled with family
Disliked: Staff & service
Stayed 1 night in Oct 2021

4/10 Poor

Anthony

Stayed 1 night in Sep 2021

4/10 Poor

Verified traveller

Business traveller
A eviter
Personnel sympathique mais hotel qui patit d un environnement proche bruyant Musique à l extérieur jusque 2 heures du matin. Pas de repos possible.
Stayed 1 night in Sep 2021
Response from réception on Sep 13, 2021
Bonjour, pouvez nous donnée le nom et numéro de la chambre ou vous était loger ,ça nous aidera . merci

8/10 Good

MICKAEL

Business traveller
Liked: Cleanliness, property conditions & facilities
Pour une nuit
Stayed 1 night in Apr 2021

8/10 Good

Assia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2021

8/10 Good

Adrien

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel correct pour l'instant aucune critique n'est à faire
Stayed 4 nights in Feb 2021

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2021
Response from réception on Feb 15, 2021
Bonjour, merci pour votre commentaire et vous etait bien venue chez nous .

10/10 Excellent

Anaïs

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2020
Response from réception on Feb 15, 2021
bonjour, merci pour votre commentaire

8/10 Good

Malina

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020

8/10 Good

Julien

Business traveller
Liked: Cleanliness, staff & service, room comfort
Hôtel très bon rapport qualité prix mais un petit rafraîchissement ne ferait pas de mal
Stayed 1 night in Oct 2020

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Hôtel viellissant et pas entretenu
Hôtel viellissant... Odeur nauséabonde dans l'entrée de l'hôtel... reservation d'une chambre avec un lit double, surprise arrivés dans la chambre 2 lits simples collés, pas de drap sur le matelas, les lits n'étaient pas au même niveau... moisissure dans la chambre, tapis sale, salle de bain sale.. hôtel pas insonorisé, entre les ébats de nos voisins et le.vruit à l'extérieur.. À fuir..
Stayed 1 night in Oct 2020

2/10 Terrible

Dylan, Chelles

Business traveller, Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Rien on m'a pas laisser entrer dans. Chambre l'hôtesse ne voulait pas
Stayed 1 night in Oct 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2020

4/10 Poor

Antonio

Business traveller
Liked: Cleanliness, staff & service
Internet ne marchait pas dans la chambre.
Stayed 1 night in Sep 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel situé au calme. Pas de restaurant, mais des restaurants a proximité. Satisfaisant au rapport qualité prix.
Stayed 4 nights in Aug 2020

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

4/10 Poor

Verified traveller

Stayed 2 nights in Aug 2020

10/10 Excellent

patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Inan

Liked: Cleanliness
La dame a l’accueil n’était pas très sympathique, mais en plus elle ne faisait pas d’effort pour trouvé une solution dans mon besoin d’un lit bébé. En insistant un peu elle installa finalement le lit bb
Stayed 1 night in Jul 2020

8/10 Good

Chahreddine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel très propre et confortable
Hôtel très bien placé. Très propre. Personnel aimable. Le seul défaut : parking non fermé par un portail
Stayed 2 nights in Jul 2020

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2020

8/10 Good

Sofian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Hôtel correct mais à revoir système de femeture des poporte bruyante on a entendu les portes des voisins claquées
Stayed 1 night in Jul 2020

6/10 Okay

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 1 night in Jul 2020

6/10 Okay

Sandra

Liked: Cleanliness
Stayed 1 night in Jul 2020

10/10 Excellent

richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2020

6/10 Okay

Narci

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2020

4/10 Poor

Baskan

Stayed 1 night in May 2020