2 outdoor pools, a heated pool, open 9:00 AM to 10:00 PM, free cabanas
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Reviews of L3 Oasis Hotel

2 out of 5
L3 Oasis Hotel
2000 N Palm Canyon Dr, Palm Springs, CA

Reviews

8.0

Very good

Rating 10 - Excellent. 206 out of 478 reviews" "
Rating 8 - Good. 147 out of 478 reviews" "
Rating 6 - Okay. 62 out of 478 reviews" "
Rating 4 - Poor. 34 out of 478 reviews" "
Rating 2 - Terrible. 29 out of 478 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Chad, New Braunfels

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in May 2024
Response from L3 on May 16, 2024
Hi Chad:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from L3 on May 15, 2024
Hi Ron:We are happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

8/10 Good

Laurie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean comfortable, easy parking, good location
Stayed 1 night in May 2024
Response from L3 on May 14, 2024
Hi Laurie:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lois at the front desk was amazing! Seamless check in.
Stayed 1 night in May 2024
Response from L3 on May 8, 2024
Hi Amanda:We are so happy you enjoyed your stay with us and that Lois made your check-in seamless. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

8/10 Good

Juana

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a good place to stay
Stayed 2 nights in May 2024
Response from L3 on May 8, 2024
Hi Juana:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon.Best Regard,L3 Oasis Hotel

10/10 Excellent

LONDY

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was amazing she was very helpful and nice
Stayed 1 night in May 2024
Response from L3 on May 4, 2024
Hi Londy:We are so happy you enjoyed your stay with us and our front desk was very accommodating. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

4/10 Poor

Leanne

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is photographed well but please do not expect what you see. Overall, this place is dirty and poorly updated. The water in our room didn't run properly (would pucker out every time it was turned on, shower didn't drain, etc.), the tv didn't work and the wifi didn't work for more than half of my stay. The deposit required through expedia meant nothing, they ended up charging me the full amount (plus $250 deposit - which is normal) when I checked in. Their response when I questioned it was, "Yea, this happens all the time. Next time dont book with a third party vendor." Just poor experience overall. I will not be back.
Stayed 4 nights in Apr 2024
Response from L3 on May 4, 2024
Leanne:We are sorry your stay was not everything you expected. Thank you for your feedback!Best Regards,L3 Oasis Hotel

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Apr 2024
Response from L3 on May 2, 2024
Hi Wesley:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was nice, bed could have been more comfortable and pillows were very poor quality. Pool was always empty, which was nice.
Stayed 2 nights in Apr 2024
Response from L3 on May 2, 2024
Hi Mark:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

6/10 Okay

stefania

Travelled with family
Liked: Staff & service, amenities
The beds are way small for 2 people. Beds are so uncomfortable. No flexibility for late check out. Rooms are too small.
Stayed 2 nights in Apr 2024
Response from L3 on May 2, 2024
Hi Stefania:We are sorry your stay was not what you expected. Thank you for your feedback!Best Regards,L3 Oasis Hotel

8/10 Good

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Muy limpio y confortable
Stayed 3 nights in Apr 2024
Response from L3 on May 2, 2024
Hi Juan:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

8/10 Good

Judson

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable, clean and quiet
Stayed 1 night in Apr 2024
Response from L3 on May 2, 2024
Hi Judson:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

8/10 Good

Juan

Stayed 1 night in Apr 2024
Response from L3 on Apr 28, 2024
Hi Juan:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

4/10 Poor

Juan

Travelled with partner
Liked: Staff & service
The shower had hair ( looked like pubic hair) stuck in the drain that caused the shower to fill. Room was not vacuumed welll as there was hair on the floor near the sink. Pillow cases had stains.
Stayed 1 night in Apr 2024
Response from L3 on Apr 27, 2024
Hi Juan:We are sorry your stay was not everything you expected. The issues you mentioned have been brought to the attention of our Housekeeping Manager. Thank you for your feedback!L3 Oasis Hotel

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice pools, clean property, comfortable beds.
Stayed 1 night in Apr 2024
Response from L3 on Apr 25, 2024
Hi Nancy:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

10/10 Excellent

Rosaleen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel, very clean and felt safe. Where our hotel was located was along a main road so it was a little noisy. Overall I would come back! Maybe with a mountain view next time.
Stayed 4 nights in Apr 2024
Response from L3 on Apr 24, 2024
Hi Rosaleen:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

10/10 Excellent

Doniecee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a team stay here for a few nights and they loved it. No complaints. :)
Stayed 2 nights in Apr 2024
Response from L3 on Apr 17, 2024
Hi Doniecee:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

6/10 Okay

Sherrilyn

Travelled with family
Disliked: Staff & service, property conditions & facilities
Price was way too high due to Coachella. During our stay it appeared they were low occupancy. Our room never got cleaned during our stay. We were informed they did not allow for late checkout. Again, the parking lot was empty and felt like very low occupancy. I expected more, especially paying peak rates. Dissapointed.
Stayed 2 nights in Apr 2024
Response from Ignacio / GM on Apr 15, 2024
Hello Sherrilyn:Thank you for your review, I'm sorry to hear you had a frustrating experience, I really appreciate you bringing these comments to my attention.I do apologize that our housekepping service did not satisfy your expectations.Talking about late check outs, we were sold out for the days you stayed with us, not having the parking lot did not represent at the time the real occupancy of the hotel.I would appreciate another chance to earn your business. Please call me or ask for me next time you’re at Palm Spings.Ignacio Hernandez

8/10 Good

Brian

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The photos they have up are not with the hotel looks like. The property is old and outdated.
Stayed 1 night in Apr 2024
Response from L3 on Apr 17, 2024
Hi Brian:We are sorry your stay was not everything you expected. Thank you for your feedback!L3 Oasis Hotel

10/10 Excellent

Cristin

Disliked: Staff & service
I did not like that. They charge you a fee for the pool even if you check in in the evening and you’re not using the pool so watch it.
Stayed 1 night in Mar 2024
Response from L3 on Apr 11, 2024
Hi Cristin:We are sorry that the Resort Fee was not explained. Thank you for your feedback!Best Regards,L3 Oasis Hotel

4/10 Poor

Anthony

Stayed 1 night in Apr 2024
Response from L3 on Apr 28, 2024
Hi Anthony:We are sorry your stay was not everything you expected.Thank you for your feedback!Best Regards,L3 Oasis Hotel

10/10 Excellent

Angelic

Liked: Cleanliness, staff & service, property conditions & facilities
Always my go to when visiting Palm Springs
Stayed 2 nights in Apr 2024
Response from L3 on Apr 11, 2024
Hi Angelic:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

2/10 Terrible

JaeCe

Travelled with group
Disliked: Amenities
Pay a little more & stay somewhere else.
Stayed 3 nights in Apr 2024
Response from L3 on Apr 11, 2024
Hi Jaece:We are sorry to hear you were unhappy with your stay. We appreciate your feedback!Best RegardsL3 Oasis Hotel

10/10 Excellent

Jane, Westminster

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff. Large comfortable room with fridge, coffee pot, smart tv. Snack area in lobby has microwave and toaster, plus numerous snacks to buy/prepare. Two swimming pools with lots of lounge areas and cabanas, plus hot tub. Really had everything we needed. Thumbs up!
Stayed 2 nights in Apr 2024
Response from L3 on Apr 11, 2024
Hi Jane:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

10/10 Excellent

Michele

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I pre requested 1st floor room due to health issues and that's exactly what I got. Check in staff was very friendly. I couldn't figure out my TV and there was a lamp that didn't go on. Maintenance was here in less than 5 minutes and it was a very easy fix on the lamp to sync it with the wall switch and the TV was explained to me. Modern clean room.
Stayed 1 night in Apr 2024
Response from L3 on Apr 7, 2024
Hi Michele:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

10/10 Excellent

Rick

Stayed 1 night in Apr 2024
Response from L3 on Apr 27, 2024
Rick:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you again soon!Best Regards,L3 Oasis Hotel

10/10 Excellent

Andrea, Leawood

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay. Clean and nice room. We will return.
Stayed 3 nights in Apr 2024
Response from L3 on Apr 7, 2024
Hi Andrea:We are so happy to hear you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

6/10 Okay

Meagan

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
If you order through a 3rd party, they will make you pay an extra $75 “resort fee” for WiFi, the pool, etc. which is so dumb. They didn’t clean the pool while I was there for 3 days so I’m not sure where the resort part is.
Stayed 2 nights in Apr 2024
Response from L3 on Apr 4, 2024
Hi Meagan:We are sorry your stay was not what you expected. Thank you for your feedback!L3 Oasis Hotel

4/10 Poor

Mary

Liked: Staff & service
Disliked: Property conditions & facilities
Friendly staff
Stayed 4 nights in Mar 2024
Response from L3 on Apr 3, 2024
Hi Mary:We are sorry your stay was not what you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel

6/10 Okay

Evita

Liked: Cleanliness
Disliked: Amenities
This is a well renovated motel. The price point and the property don't match. No elevator. No phones in the room in case you need something. No breakfast or kitchen, yet on the website there's photos of a cute continental breakfast on a bed and in a bedroom. Rooms were clean, but NOT what it you would think from the advertising. One of the most frustrating parts for me were the lack of help from general staff as I was lugging my bags alone down steps. I even asked someone for help, and they walked past me and watched me bring 3 pieces of luggage down by myself. I think if this was a true noted 3 star upfront my expectations would have been set. But for the price, and rating, to show up and experience what I did felt like a bait and switch.
Stayed 2 nights in Mar 2024
Response from L3 on Apr 3, 2024
Hi Evita:We are sorry your stay was not what you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel

6/10 Okay

Arthur

Liked: Cleanliness
Stayed 2 nights in Mar 2024
Response from L3 on Apr 3, 2024
Hi Arthur:We are sorry your stay was not what you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel

8/10 Good

Diane

Stayed 3 nights in Mar 2024
Response from L3 on Apr 20, 2024
Hi DianeLWe are happy to hear you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

8/10 Good

Valarie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the location best.
Stayed 1 night in Mar 2024
Response from L3 on Mar 30, 2024
Hi Valerie:We hope you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

8/10 Good

Richard

Stayed 2 nights in Jan 2024
Response from L3 on Mar 30, 2024
Hi Richard:We hope you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

2/10 Terrible

Joseph

Liked: Staff & service
Disliked: Property conditions & facilities
am writing to express my extreme dissatisfaction with the accommodation experience I encountered during my recent booking at L3 Oasis in Palm Springs, made through Expedia on 3/27/24 Upon arrival at the designated location, I encountered numerous challenges that significantly impacted my stay. Firstly, the difficulty in locating the establishment added unnecessary stress and inconvenience after a long journey. However, the most distressing issue arose upon entering the room. To my horror, I discovered the presence of two cockroaches scurrying around. As someone who suffers from a severe phobia of cockroaches, this was an absolutely terrifying experience. Despite my exhaustion from a grueling 20-hour day, the sight of these pests left me in a state of panic and distress. Regrettably, due to the unbearable conditions, I was unable to stay in the room. I promptly vacated the premises, unable to spend even a single night in the accommodation. Not only did this ordeal cause me immense discomfort and anxiety, but it also deprived me of the rest I desperately needed. Given the unacceptable conditions and the fact that I was unable to utilize the accommodation for its intended purpose, I kindly request a full refund for the booking. It is only fair that I am reimbursed for the entirety of the amount paid, as the circumstances rendered the reservation unusable. I trust that Expedia values customer satisfaction and will take address this matter reasonably
Stayed 1 night in Mar 2024
Response from Ignacio / GM on Mar 30, 2024
Dear JosephI'm sorry to hear your stay did not match your expectations. Eventhough we were not informed about the roach issue you mentioned we have started a pest control program, We were happy to move you to a different room where you spent the night with us and if you found any other issue, we will be happy to address it immediately.L3 Oasis Hotel

10/10 Excellent

Jay Wayne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Night shift staff went out of his way to get me a ride to the airport!!!!!!! I would still be in Phoenix if it had not been for him! THANKS.
Stayed 2 nights in Mar 2024
Response from L3 on Mar 29, 2024
Hi Jay:We are so happy to hear you enjoyed your stay and our staff was so accommodating. Thank you for your feedback and hope to see you soon!

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from L3 on Mar 28, 2024
Hi Rebecca:We hope your stay was everything you expected. Thank you for your feedback and hope to see you again!Best Regards,L3 Oasis Hotel

10/10 Excellent

Rena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful quiet & peaceful. Wonderful staff, updated simple mid mod inspired rooms. Great value for the price. Not a resort but perfect for a 5 day stay . Lovely clean pools, warm hot tubs. Grounds are clean & pretty . Love pools are salt water . Would come again!
Stayed 4 nights in Mar 2024
Response from L3 on Mar 27, 2024
Hi Rena:We are so happy you enjoyed your stay with us. Thank you for the feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

4/10 Poor

Maja

Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from L3 on Mar 27, 2024
Dear Maja:We are sorry your stay was not everything you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel

4/10 Poor

Emily

Stayed 3 nights in Mar 2024
Response from L3 on Apr 14, 2024
Hi Emily:We are sorry your stay was not everything you expected. Thank you for your feedback!Best Regards,

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from L3 on Mar 21, 2024
Hi Monica:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

10/10 Excellent

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Stayed 1 night in Mar 2024
Response from L3 on Apr 7, 2024
Hi:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

4/10 Poor

David

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024
Response from L3 on Mar 20, 2024
Hi David:We are sorry your stay was not what you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel

6/10 Okay

Arineh

Travelled with group
Disliked: Cleanliness, staff & service
The place was so dirty. But it was close to everything so that was nice
Stayed 1 night in Mar 2024
Response from L3 on Mar 17, 2024
Hi Arineh:We are sorry your stay wasn't everything you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel

10/10 Excellent

Arthur, Scottdale

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from L3 on Mar 20, 2024
Dear Arthur:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best RegardsL3 Oasis Hotel

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the hot tub and easy access to it
Stayed 1 night in Jan 2024
Response from L3 on Mar 17, 2024
Hi Juan:We are so happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel

10/10 Excellent

Marti

Liked: Cleanliness, staff & service, property conditions & facilities
THE MANAGERS ARE SO LOVELY AND HELPFUL!!!!
Stayed 2 nights in Feb 2024
Response from L3 on Mar 16, 2024
HI Marti:We are happy that your stay was everything you expected. Thank you for your feedback and hope to see you soon.Best Regards,L3 Oasis Hotel

2/10 Terrible

Karen

Stayed 1 night in Mar 2024
Response from L3 on Apr 4, 2024
Hi Karen:We are sorry your stay was not what you expected. Thank you for your feedback!L3 Oasis

6/10 Okay

Sean

Liked: Cleanliness, staff & service, property conditions & facilities
C
Stayed 1 night in Mar 2024
Response from L3 on Mar 17, 2024
Hi Sean:We are sorry your stay wasn't everything you expected. Thank you for your feedback and hope you will give us another chance soon!Best Regards,L3 Oasis Hotel

10/10 Excellent

Fe, san mateo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Limited reception hour
Stayed 2 nights in Mar 2024
Response from L3 on Mar 17, 2024
Hi Fe:We are happy you enjoyed your stay with us. Thank you for your feedback and hope to see you soon!Best Regards,L3 Oasis Hotel