"The room was a very good size for my family of 4. Beds were very comfortable. We only stayed for the 1 night so we didn’t get any views really on the amenities. It was very nice to have the shuttle there on property to take you to Disneyland and bring you back. The only downside was there were a lot of nats in the bathroom. Check in was easy. Although I overheard other employees explaining a lot more stuff to other guests the person checking us in wasn’t as talkative. I had to ask her questions that I wanted a little more information on. She didn’t tell us about any breakfast options or special either and I forgot to ask which is my fault. All in all the hotel is nice and great distance from Disney if you’re not worried about rope dropping."
"Staff was super helpful and nice. Shout out to Jaime for helping with check-in and making us feel welcomed. Always greeted us when he saw us. They were very accommodating when asking for a late check out.
Will be my go to for short trips!"
"Every bit of my stay was superb. The rooms were beautiful, clean, efficient, with every amenity I could ask for - bottled water, tote bags, slippers, and especially a make-up mirror! The amazing views from morning to night knocked me out. Their staff answered questions, held bags, smiled, and never seemed rushed. What a perfect location by Duke's statue!"
"Everything was good until we received our car back from the valet with multiple dents and scratches on the side door. I placed a claim and we’ll see what happens. The valet staff was very nice and apologetic about it, even at a busy time. Still super big bummer of inconvenience and potential expense"