Overlook Medical Center - Secondary Patient Discharge Exit Tours and Activities

Rooms were very spacious but outdated.

Located at walking distance from Journal square was a nice to have. Checkin process is not clear in Expedia. I had to call to find out how it worked. Pictures of my suite showed a table and chair that could be used for remote work but my suite didn’t come with it. Sofa bed not comfortable. Bed was pretty comfy and street noise didn’t impact my sleep. Outside terrace hasn’t been cleaned for a while and outdoor furniture looked dirty. Did not use that area. Bathroom was very clean with plenty of towels and toiletries.

The fire alarm went off during our stay, and no one would answer what happened. We weren't even ushered out of the building. We were told by the fire department to leave, and there was no communication on when it would be safe to come back in. We noticed people were still going in and out of the building while the alarm was going off, but we were told we couldn't. We eventually found out the alarm was something to do with the kitchen on the completely opposite side of this massive hotel, but we weren't allowed back into our room until the alarm stopped. The floors are also a huge maze. Front desk was unclear on the easiest way to an elevator, and it took forever to find. The signs were not clearly marked, and the one elevator we ended up finding was tucked into a corner and very easy to miss if you were going quick. Property was clean, and the housekeeping staff was extremely friendly when we passed by them. We only chose it because of the shuttle for the wedding we were attending, but we would not have chosen it otherwise and will not go again.