Find Hotels by Independent in Otter Lake

"Clean and comfortable hotel in Parry Sound. "

"Room is clean and comfortable enough. However when we arrived at 3:15 (check in is 3 pm) we were told to wait while they “checked” to see if the room had been cleaned?? Breakfast is mediocre. Big issue is that staff appear to have zero understanding or sensitivity re disability accommodation or their obligations as a business. The numerous wheelchair spaces in front were all occupied by cars without permits and staff didn’t seem to care or be inclined to do anything to assist people with disabilities who need them. Accessible room request was not honoured and was told if we wanted it, it would be subject to additional $50-100 fees (no other hotel booked via our frequent Expedia reservations has ever demanded this additional payment for disability accommodation and frankly it’s probably illegal.) "

"Very clean and convenient location."

"Room was great!!! Staff were nice!!! It would of been nice if the hot tub was working… "

"Staff were very pleasant and helpful and made sure our stay was enjoyable. "

"All the above "

"Room was spotless and bed was good. Coffee in room was pretty bad and no shampoo, but over-all, delightful. "

"Yes. Location and cabin was amazing. We had alot of fun. Place was comfortable amd had all utensils"

"Very nice place with great communication and warmth "