Title: Biwako Grand Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Biwako Grand Hotel Travelers soak in the rejuvenating indoor mineral hot spring at this lakeside retreat, where stress melts away with each therapeutic massage ## Photo gallery for Biwako Grand Hotel ![Hot springs - Biwako Grand Hotel (Otsu)](https://images.trvl-media.com/lodging/22000000/21890000/21888200/21888155/4c7cece6.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property video](https://mediaim.expedia.com/video/5CE9271FE4B2397E89B94FCEB9271216/ae8a24e2-1756-4a1a-9b80-ba195e7f8518-thumbnail.jpg?impolicy=resizecrop&rw=1280) ![Courtyard - Biwako Grand Hotel (Otsu)](https://images.trvl-media.com/lodging/22000000/21890000/21888200/21888155/d829f38f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Japanese Style Room with Private Open-air Bath - Biwako Grand Hotel (Otsu)](https://images.trvl-media.com/lodging/22000000/21890000/21888200/21888155/239a74fa.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Japanese Style Room with Private Open-air Bath | View from room - Biwako Grand Hotel (Otsu)](https://images.trvl-media.com/lodging/22000000/21890000/21888200/21888155/4644877a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Biwako Grand Hotel overlooks Lake Biwa, offering peaceful views and wellness amenities. Guests unwind in the mineral-rich indoor hot spring, book therapeutic massages to ease travel fatigue, and enjoy practical touches like complimentary in-room WiFi and luggage storage service. ## Reviews 8.6 Excellent ## Popular amenities - Breakfast included - Spa - Parking included - Free WiFi - Restaurant - Air conditioning ## Room options ### Check availability for these dates Tonight [Jan. 19 - Jan. 20](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=21888155&PinnedHotelID=21888155&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-19&endDate=2026-01-20&selected=21888155&PinnedHotelID=21888155&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Jan. 20 - Jan. 21](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=21888155&PinnedHotelID=21888155&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-20&endDate=2026-01-21&selected=21888155&PinnedHotelID=21888155&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Jan. 23 - Jan. 25](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=21888155&PinnedHotelID=21888155&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-23&endDate=2026-01-25&selected=21888155&PinnedHotelID=21888155&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 30 - Feb. 1](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=21888155&PinnedHotelID=21888155&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-30&endDate=2026-02-01&selected=21888155&PinnedHotelID=21888155&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds Showing 3 of 3 rooms ### View all photos for Japanese Style Room with Private Open-air Bath ![Japanese Style Room with Private Open-air Bath](https://images.trvl-media.com/lodging/22000000/21890000/21888200/21888155/b591f904.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room with Private Open-air Bath 9.0 Wonderful 4 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV Private bathroom 2 bathrooms Electric kettle Daily housekeeping Desk - Lake view - Sleeps 8 - 8 Twin Futons ### View all photos for Japanese Style Room with Shared Bathroom ![Japanese Style Room with Shared Bathroom ](https://images.trvl-media.com/lodging/22000000/21890000/21888200/21888155/44ee6d33.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room with Shared Bathroom 7.6 Good 9 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV 4 bathrooms Electric kettle Daily housekeeping Desk - Sleeps 6 - 6 Twin Futons ### View all photos for Japanese Style Room with Bathroom ![Japanese Style Room with Bathroom](https://images.trvl-media.com/lodging/22000000/21890000/21888200/21888155/d94b336c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room with Bathroom 8.8 Excellent 3 reviews ### Highlights Air conditioning Refrigerator Flat-screen TV 4 bathrooms Electric kettle Daily housekeeping Desk - Sleeps 6 - 6 Twin Futons ## You may also like Ad ![Front of property](https://images.trvl-media.com/lodging/10000000/9780000/9777000/9776902/6f2dcf79.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Miyako City Kintetsu Kyoto Station Shimogyo Ward - 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More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FOtsu-Hotels-Biwako-Grand-Hotel.h21888155.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FOtsu-Hotels-Biwako-Grand-Hotel.h21888155.Hotel-Information) ## About the area Ogoto, a neighborhood in Otsu, is home to Biwako Grand Hotel. Nishiki Market and Heian Shrine are notable landmarks, and travelers looking to shop may want to visit Pontocho Alley and Kawaramachi Street. Biwako Otsukan and Lake Biwa Museum are also worth visiting. [Visit our Otsu travel guide](https://www.expedia.ca/Otsu.dx179215) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.08777%2C135.89664&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=A1D7SariIqJ2PKGQ6KhX8hzJqMA=) 6-5-1 Ogoto, Otsu, Shiga-ken, 520-0101 ### What's nearby - Ogoto Onsen \- 1 min walk \- 0.0 km - Biwako Quasi-National Park \- 1 min walk \- 0.1 km - Kiyomizu Temple \- 29 min drive \- 22.5 km - Fushimi Inari Shrine \- 30 min drive \- 22.8 km - Nishiki Market \- 34 min drive \- 25.1 km ### Getting around - Ogotoonsen station - 17 min walk - Itami Airport (ITM) - 63 min drive ### Restaurants - ‪スシロー 大津堅田店 - ‬2 min drive - ‪麺屋 聖〜kiyo〜 - ‬12 min walk - ‪中華そば 殿 雄琴店 - ‬19 min walk - ‪麺屋昊鶏 - ‬3 min drive - ‪パリス 雄琴店 - ‬11 min walk ## About this property ### Biwako Grand Hotel Ryokan near Lake Biwa Take advantage of a free breakfast buffet, an indoor mineral hot spring (onsen), and a grocery/convenience store at Biwako Grand Hotel. Treat yourself to a massage or other spa services. In addition to a garden and an arcade/game room, guests can connect to free in-room WiFi. Other perks at this ryokan include: - Free self parking - Free train station pick-up, bike rentals, and hot springs on site - A bicycle shuttle, karaoke, and a TV in the lobby Room features All 182 rooms include comforts such as air conditioning, as well as amenities like free WiFi. Other amenities include: - Showers and free toiletries - Refrigerators, electric kettles, and daily housekeeping ## Similar properties ![Property amenity](https://images.trvl-media.com/lodging/4000000/3850000/3844100/3844038/9c153f86.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Biwako Ryokusuitei Ogoto - Hot tub - Spa - Parking included - Free WiFi 9.0 Wonderful 530 reviews CA $272 CA $303 total Feb 4 - Feb 5 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-04&endDate=2026-02-05&selected=3844038&PinnedHotelID=3844038&HadPinnedHotel=true®ionId=-1&adults=2) ![In-room safe, free WiFi, bed sheets](https://images.trvl-media.com/lodging/6000000/5570000/5567200/5567169/4c2aab31.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Satoyu Mukashibanashi Yuzanso Ryokan Ogoto - Pool - Parking included - Free WiFi - Restaurant 8.8 Excellent 304 reviews CA $271 CA $301 total Jan 29 - Jan 30 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-29&endDate=2026-01-30&selected=5567169&PinnedHotelID=5567169&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/2000000/1080000/1071700/1071609/0a02e15f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Lake Biwa Otsu Prince Hotel Otsu - 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Feb 19 [](https://www.expedia.ca/Hotel-Search?startDate=2026-02-18&endDate=2026-02-19&selected=23915131&PinnedHotelID=23915131&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free 24-hour train station pick-up and drop-off shuttle - Train station shuttle on request - Free self parking on site ### Food and drink - Free buffet breakfast available daily 7:00 AM to 9:00 AM - A restaurant ### Things to do - Arcade/game room - Bicycle rentals - Bicycle shuttle - Hot springs - Karaoke - TV in common areas ### Family friendly - Arcade/game room - Grocery/convenience store - In-room refrigerator - Laundry facilities ### Conveniences - 24-hour front desk - Gift shop/newsstand - Grocery/convenience store - Laundry facilities - Luggage storage ### Guest services - Housekeeping (daily) ### Business services - Conference center ### Outdoors - Garden ### Spa - 24-hour public bath - Hot springs - Massage - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Spa services - Yukata (Japanese robes) ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator (35 inch wide door) - Front entrance ramp - Well-lit path to entrance - Wheelchair-accessible path to elevator - Wheelchairs on site ### More - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Extra futon (surcharge) ### Bathroom - Free toiletries - Private or shared bathroom - Shower - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Electric kettle - Refrigerator ### More - Air conditioning - Desk - Phone ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: 10 PM Minimum check-in age: 18 ### Check-out Check-out before 10 AM ### Special check-in instructions Front desk staff will greet guests on arrival at the property This property doesn't offer after-hours check-in For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Guests booked in Half Board rates must check-in by 6 PM to receive dinner. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome 3 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: JPY 150.0 per stay - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### Optional extras - Futon bed fee: JPY 5000 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Guests must contact this property in advance to reserve access to the public bathing facility This property accepts credit cards; cash is not accepted Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file A car is not required for transportation to and from this property Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities ### Property is also known as Biwako Grand Hotel Otsu Biwako Grand Otsu Biwako Grand Biwako Grand Hotel Otsu Biwako Grand Hotel Ryokan Biwako Grand Hotel Ryokan Otsu ## Frequently asked questions ### Is Biwako Grand Hotel pet-friendly? ### How much does it cost to stay at Biwako Grand Hotel? ### How much is parking? ### What time is check-in at Biwako Grand Hotel? ### What time is check-out at Biwako Grand Hotel? ### Where is Biwako Grand Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Biwako Grand Hotel Reviews 8.6 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.0 Location ### 9.0 Staff & service ### 8.2 Property conditions & facilities 10 - Excellent 30 8 - Good 15 6 - Okay 4 4 - Poor 4 2 - Terrible 1 ## Reviews ### 10/10 Excellent #### Lizer Sep 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very nice and helpful staff ##### Lizer Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Kin Kwan Eddie Feb 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Good view, high price value, staff is very good. ##### Kin Kwan Eddie Stayed 1 night in Feb 2025 ### 10/10 Excellent #### Mohan Oct 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Everything was exceptional. Did not use the communal spa because we had a private spa in the room with a beautiful view of the lake. Hotel had a shuttle to the train station. ##### Mohan Stayed 4 nights in Oct 2025 ### 10/10 Excellent #### Yee fun Aug 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice staff, free car parking, the hotel is spacious, 2 onsens with different views ##### Yee fun Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Melissa Jun 3, 2025 Liked: Cleanliness, amenities, property conditions & facilities Private onsen on the balcony was amazing. ##### Melissa Stayed 2 nights in May 2025 ### 10/10 Excellent #### Doug Oct 11, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved the hot bath amd staff ##### Doug Stayed 1 night in Oct 2025 ### 10/10 Excellent #### あきこ Dec 29, 2025 Liked: Cleanliness, amenities, property conditions & facilities 客室は広くて綺麗でした。スタッフの皆さんも気さくで礼儀正しく、感じが良かったです。外国人の方々が笑顔で明るく優しく接客してくださったのが印象的でした。 ##### あきこ Stayed 1 night in Dec 2025 ### 10/10 Excellent #### yukifumi Nov 25, 2025 Liked: Cleanliness フロントスタッフ対応、心温まりました。 部屋の清掃行き届いており次回も利用したいです。 ##### yukifumi Stayed 1 night in Nov 2025 ### 4/10 Poor #### まさひろ Nov 24, 2025 Disliked: Cleanliness 窓の障子を開けると、外窓との間に建物の構造体である鉄骨がありました。 とてもびっくりしました。 外の景色なんて見れません。 この部屋に当日変更になりました。 理由は分かりませんが。 ##### まさひろ Stayed 1 night in Nov 2025 ### 2/10 Terrible #### 勝裕 Nov 11, 2025 Disliked: Staff & service, amenities, property conditions & facilities チェックインの連絡をしたら部屋は取ってないと言われたり、子供も指定してるのに浴衣すらない。 VIPで予約して駐車場も伝えられたホテル前でははなく1番遠い駐車場。 荷物を取りに行く際に出入り口は閉まってると伝えられ雨の中を遠回りした歩いてたら、他のスタッフには開いてると言われ戻るはめに。 マッサージを頼んでも予約すれば時間をずらされた上にタバコ臭のキツい方が来られました。 支払いが現金なのもサービス後に言われATMへ行く始末。 何度も謝られるだけで、どんどん最悪な展開になっていきましたがVIP宿泊費の会計だけはしっかりと払わせて頂きました。 ##### 勝裕 Stayed 1 night in Nov 2025 ### 8/10 Good #### Sabrina Nov 9, 2025 Liked: Cleanliness, property conditions & facilities Das Zimmer war wirklich schön und komfortabel mit einem tollen Blick auf den See. Das Highlight unseres Zimmers war natürlich die private heiße Quelle auf dem Balkon. Das Personal war freundlich und hilfsbereit. Das Frühstück war eher japanisch ausgerichtet und sehr lecker. Das Wifi Signal in unserem Zimmer war leider sehr schwach, womit kein bis kaum Internet darüber zur Verfügung stand. Durch die Sonneneinstrahlung hat sich das Zimmer leider teilweise stark aufgeheizt und die Leistung der Klimaanlage konnte das nicht abfangen. Der Lawson im Erdgeschoß ist sehr zu empfehlen und hat eine tolle Auswahl an Waren. ##### Sabrina Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### SUGIMOTO Oct 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 善い想い出になりました ##### SUGIMOTO Stayed 1 night in Oct 2025 ### 4/10 Poor #### Kiyohiko Sep 15, 2025 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort #### 建物の劣化 部屋全体は良好だが部屋前の引戸が建付けの劣化か閉めたら最後大人の力でもなかなか開けられない。 子供ではほぼ不可能。 トイレ側の床も劣化か沈みひどいきしみ音がする。 夜トイレに行くには家族全員を起こしてしまう。 ##### Kiyohiko Stayed 1 night in Sep 2025 ### 8/10 Good #### くにあつ Sep 15, 2025 Liked: Cleanliness, staff & service, property conditions & facilities 素晴らしいです。ありがとうございます ##### くにあつ Stayed 1 night in Sep 2025 ### 4/10 Poor #### シンゴ Sep 14, 2025 Disliked: Cleanliness, staff & service Wi-Fiが繋がりにくい 部屋の金庫の戸締りがしづらい ##### シンゴ Stayed 1 night in Sep 2025 ### 8/10 Good #### ツネオ Aug 23, 2025 Liked: Staff & service 浴場を入るのに館内の移動が少し遠い。 ##### ツネオ Stayed 1 night in Aug 2025 ### 8/10 Good #### DAISUKE Aug 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 二つのお部屋が垂直に位置していて、男女で使い分けたい場合などは便利だと思いました。家族で使うには、難しかったです。部屋風呂は最高！月が湖面に映り、幻想的な風景が見られました。 ![近江神宮に寄りました。](https://a.travel-assets.com/ugc/hotel-reviews/2fe0c254-27f4-4820-9b37-7e7adbb63de4-1755179989076.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### DAISUKE Stayed 1 night in Aug 2025 ### 6/10 Okay #### yasuda Aug 11, 2025 Liked: Staff & service, property conditions & facilities 2種類の浴室のパターンが一緒であった。 ##### yasuda Stayed 1 night in Aug 2025 ### 6/10 Okay #### AKIKO Aug 10, 2025 Disliked: Amenities, property conditions & facilities 食事は選べたのでよかった。ふとんは普通 ##### AKIKO Stayed 1 night in Aug 2025 ### 8/10 Good #### あつき Jul 25, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities お風呂が良かったです。 ##### あつき Stayed 2 nights in Jul 2025 ### 8/10 Good #### ちさの Jul 19, 2025 Liked: Cleanliness, staff & service, property conditions & facilities お風呂も大きくて気持ちいい。 となりの部屋の騒音がはひどくて、残念！ スタッフに周辺の案内を尋ねても、周知度が低い。 ##### ちさの Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Kenta Jul 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities またお世話になりたいと思う良いお宿でした。 ##### Kenta Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Verified traveller Sep 15, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 그냥 구글 맵에서 콕 찍어서 갔던 소도시 호텔인데, 온천수가 대박이었음. 뜨겁지도 차갑지도 않으면서 온천수 특유의 미끌미끌함과 맑은 물인데, 잠깐만 들어가 앉았다 나와도 피부가 매끈해지는 최고의 온천수임. 주변 풍광도 호수와 어우러져 너무나 멋짐. 조용하게 하루종일 뒹굴거리다 오기에 딱 좋은 호텔입니다. 식사도 좋았어요. ##### Verified traveller Stayed 2 nights in Jan 2019 ### 10/10 Excellent #### Reiko Aug 15, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### サービス 子供が魚介系が苦手なので、事前にその旨伝えていたら、お肉に代えてくれていて本当に助かりました。 ##### Reiko Stayed 2 nights in Aug 2019 ### 10/10 Excellent #### Verified traveller Feb 15, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 호수가 보이는 온천 너무나도 아름답고 잘 쉬었다 갑니다 ##### Verified traveller Stayed 1 night in Feb 2019 ## Expedia's Latest Trends ### Hotels > [Family Hotels in Bahamas](https://www.expedia.ca/Destinations-In-Bahamas-Family-Hotel.0-0-d13-tFamilyHotel.Hotel-Filter-Destinations) > > [Altitude at Krystal Grand Cancun - 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