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Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

Photo gallery for Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

Featured Image
Outdoor pool, open 9 AM to 11 PM, free cabanas, pool umbrellas
Outdoor pool, open 9 AM to 11 PM, free cabanas, pool umbrellas
Outdoor pool, open 9 AM to 11 PM, free cabanas, pool umbrellas
Balcony

Overview of Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

3 out of 5
Guests rated this property 3.3/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Pet-friendly
  • Air conditioning
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
5905 S Kirkman Rd, Orlando, FL, 32819

Explore the area

  • Popular LocationUniversal Orlando Resort3 min walk
  • Popular LocationUniversal Studios Florida11 min walk
  • AirportOrlando, FL (MCO-Orlando Intl.)21 min drive
  • Popular LocationWalt Disney World®22 min drive

Choose dates to view prices

About this area

Orlando

In the entertainment district and near theme parks, Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel is in an area with good shopping. Orlando International Premium Outlets and Florida Mall are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Universal Orlando Resort and Universal Studios Florida. Consider Orange Avenue for a night out, and don't miss The Wizarding World of Harry Potter™ if you're traveling with kids. Spend some time exploring the area's activities, including golfing.

What's nearby

  • Universal Orlando Resort - 3 min walk
  • Universal Studios Florida - 11 min walk
  • Orlando International Premium Outlets - 14 min walk
  • Universal CityWalk - 18 min walk
  • Walt Disney World® - 22 min drive

Restaurants

  • TGI Friday — 1 min walk
  • Carrabba's Italian Grill — 11 min walk
  • Border Grill Fresh-Mex — 12 min walk
  • Waffle House — 12 min walk
  • The Palm — 12 min walk

Getting around

  • Orlando Station - 11 min drive
  • Orlando International Airport (MCO) - 21 min drive

About this property

Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel

Family-friendly Orlando hotel in Florida Center, walk to Universal Orlando Resort
An outdoor pool, a restaurant, and a 24-hour fitness center are available at this smoke-free hotel. Free WiFi in public areas and a free theme park shuttle are also provided. Other amenities include a bar/lounge, a business center, and conference space. All 390 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and LCD TVs with cable channels. Room service, pillow menus, and free newspapers are among the other amenities available to guests.
Holiday Inn & Suites Across From Universal Orlando, an IHG Hotel offers 390 accommodations with video-game consoles and safes. A pillow menu is available. 32-inch LCD televisions come with premium cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of Clean Promise (IHG)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks and gloves available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Self parking on site (USD 20 per day; includes in/out privileges)
  • RV/bus/truck parking (surcharge) on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options
  • Area shuttle (surcharge)
  • Free theme park shuttle

Food and drink

  • Buffet breakfast available for a fee daily 7 AM–10 AM: USD 17 per person
  • 1 restaurant
  • 1 bar/lounge
  • Room service available

Things to do

  • 24-hour fitness center
  • Arcade/game room
  • Children's pool
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Free cribs/infant beds
  • Free theme park shuttle
  • Laundry facilities
  • Outdoor pool
  • Refrigerator

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English
  • Portuguese
  • Spanish

Business services

  • Business center
  • Conference space (11000 square feet)
  • Meeting rooms - 9

Outdoors

  • BBQ grill(s)
  • Free pool cabanas
  • Picnic area
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Assistive listening devices available
  • Bathroom emergency pull cord
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Low-height counter and sink
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cribs/infant beds
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch LCD TV
  • Cable channels
  • Premium channels
  • Video-game console

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Similar properties

See similar properties

Policies

Check-in

Check-in from 4:00 PM - 3:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per pet, per stay
2 per room (up to 65 lbs)
Food and water bowls are available
Service animals are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding
Rollaway/extra beds are not available
Free cribs (infant beds)

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 17 per person (approximately)
  • Self parking fee: USD 20 per day (in/out privileges)
  • Pet fee: USD 100 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host; the provision of housing is linked to their trade, business, or profession, within the meaning of article 155 of the French Tax Code
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, and Carte Blanche; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Pool access available from 9 AM to 11 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section); guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Holiday Inn Orlando Universal
Holiday Inn Orlando Universal Hotel
Hotel Holiday Inn Orlando Universal
Holiday Inn Across Universal Orlando Hotel
Holiday Inn Across Universal Hotel
Holiday Inn Across Universal Orlando
Holiday Inn Across Universal
Holiday Inn Suites Across From Universal Orlando

Frequently asked questions

Overall score and ratings

3.3
Rating 5 - Excellent. 395 out of 1542 reviews
5 - Excellent 26%
Rating 4 - Good. 428 out of 1542 reviews
4 - Good 28%
Rating 3 - Okay. 256 out of 1542 reviews
3 - Okay 17%
Rating 2 - Poor. 237 out of 1542 reviews
2 - Poor 15%
Rating 1 - Terrible. 226 out of 1542 reviews
1 - Terrible 15%

3.3/5

Cleanliness

3.7/5

Staff & service

3.3/5

Amenities

3.2/5

Property conditions & facilities

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, amenities
Excelente
Stayed 2 nights in Nov 2021

4/5 Good

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Staff very helpful and attentive, overall the hotel is showing lots of wear and tear.
Stayed 4 nights in Nov 2021

2/5 Poor

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lobby
Stayed 2 nights in Nov 2021

2/5 Poor

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
1st room we were given was horrible. Door did not close without slamming, toilet didn't work, and sink would not drain, and all furniture was old and beaten up. The next room we were given was not much better.
Stayed 4 nights in Nov 2021

1/5 Terrible

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We hated every single thing about this hotel, except for the fact that the "premium suite w/ king bed" was spacious, and we liked the microwave and fridge. That's about all the positive we can say. Here's the rest: 1) We tried to call the property on three different days, at several different times, and never once did anyone pick up the phone. 2) The lady who checked us in (Stacey) could not have been less pleasant. Not sure she smiled once, nor made eye contact the whole time. 3) We'd paid for the Premium suite, but were given a single room...right by the elevator, extremely loud vending area and overflowing garbage bin. (We had to haul our bags back down to get reassigned.) 4) Our "premium" suite had a missing toilet paper holder, long black hairs in the tub, black mold on the shower walls, and a few pubic hairs on the shower curtain and bedding. There was no bedding provided for the pull out couch bed, but they did bring it to us fairly quickly when requested (in person, because neither of the room phones worked; though since no one ever answers anyway, probably moot). 5) Shuttle to Universal is frustrating at best, needing reservations made by 2pm the day before you want to use it, but if check in is at 3pm, you need to be in person in the lobby at 7am the next morning to make a reservation. The shuttle also ends at 8pm (the park closes at 7, so if you have dinner plans you'll need to walk back -- ZERO fun in the rain). 6) There is no shuttle service to Orlando Airport.
Stayed 2 nights in Nov 2021