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Overview of Casa de Shalom

Photo gallery

Property Entrance
Terrace/Patio
View from Room
1 bedroom, memory foam beds, individually decorated
1 bedroom, memory foam beds, individually decorated

4.2/5 Very good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Restaurant
  • Business Services
  • Laundry
  • Room service

Cleaning and safety practices

  • Cleaned with disinfectant
  • 24-hour vacancy between guest room stays
  • Hand sanitizer provided

Explore the area

    Popular LocationCoconut Grove Shopping Village8 min walk
    Popular LocationWhite River Reggae Park11 min walk
    Popular LocationProspect Plantation2 min drive
    AirportOcho Rios (OCJ-Ian Fleming Intl.)14 min drive
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  • Deluxe Room

    Room amenities

    • 452 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsDeluxe Room
  • Family Shared Dormitory, Refrigerator, Garden View

    Room amenities

    • 517 sq ft
    • Sleeps 4
    • 4 Twin Beds OR 2 Twin Beds
    More detailsFamily Shared Dormitory, Refrigerator, Garden View
  • Room

    Room amenities

    • 452 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsRoom

About this area

Ocho Rios

Located in Ocho Rios, Casa de Shalom is near the beach. The area's natural beauty can be seen at Mahogany Beach and Turtle River Park, while Dolphin Cove and Mystic Mountain are popular area attractions. Prospect Plantation and Reggae Xplosion Museum are also worth visiting. Guests appreciate the hotel's location for the sightseeing.
Visit our Ocho Rios travel guide
Popular Location

What's nearby

  • Coconut Grove Shopping Village - 8 min walk
  • White River Reggae Park - 11 min walk
  • Prospect Plantation - 2 min drive
  • Mahogany Beach - 3 min drive
  • Ocho Rios Clock Tower - 4 min drive

Getting around

  • AirportSir Donald Sangster Intl. Airport (MBJ) - 104 min drive

Restaurants

  • Usain Bolt Tracks and Records — 18 min walk
  • Almond Tree — 3 min drive
  • Miss T's Kitchen — 4 min drive
  • Mother's — 4 min drive
  • Mom’s — 4 min drive

About this property

Casa de Shalom

3-star hotel near Mahogany Beach
Along with a restaurant, this smoke-free hotel has a conference center and coffee/tea in a common area. WiFi in public areas is free. Other amenities include conference space, dry cleaning, and laundry facilities. All 15 individually decorated rooms feature free WiFi and memory foam beds. Guests can enjoy deep soaking tubs, and other standard amenities include private yards, room service, and Smart TVs.
Casa de Shalom offers 15 air-conditioned accommodations with complimentary bottled water and irons/ironing boards. Each accommodation is individually furnished and decorated. Beds feature memory foam mattresses. 32-inch Smart televisions come with cable channels.

Bathrooms include shower/tub combinations with deep soaking bathtubs and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include ceiling fans and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Guest rooms kept vacant for 24 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Roundtrip airport shuttle (surcharge)
  • Area shuttle (surcharge)
  • Limo/town car service
  • Shopping center shuttle (surcharge)

Food and drink

  • 1 restaurant
  • Room service available
  • Coffee/tea in common area(s)

Family friendly

  • Cribs/infant beds (surcharge)
  • Dry cleaning service
  • In-room child care (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra beds (surcharge)

Conveniences

  • Front-desk safe
  • No elevators

Guest services

  • Daily housekeeping
  • Dry cleaning service
  • Front desk (limited hours)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Wedding services

Languages spoken

  • English

Business services

  • 1 meeting room
  • Conference center (2500 square feet of space)

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Ceiling fan
  • Cribs/infant beds (surcharge)
  • Linens
  • Memory foam mattress
  • Rollaway/extra beds (surcharge)

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer (on request)
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch Smart TV
  • Cable channels

Food and drink

  • Free bottled water
  • Mini-fridge

Outdoor space

  • Yard

More

  • Connecting rooms available
  • Individually decorated
  • Individually furnished
  • Iron/ironing board

Policies

Check-in

Check-in from 2:00 PM - 11:30 PM
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 50.0 per night
Cribs (infant beds) are available for USD 40.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Late check-out fee: 50 percent of room rate (subject to availability)
  • Crib (infant bed) fee: USD 40.0 per night
  • Rollaway bed fee: USD 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards, debit cards, and cash

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Casa de Shalom
Casa de Shalom Hotel
Casa de Shalom Hotel Ocho Rios
Casa de Shalom Ocho Rios
Casa De Shalom Jamaica/Ocho Rios
Casa Shalom Hotel Ocho Rios
Casa Shalom Hotel
Casa Shalom Ocho Rios
Casa de Shalom Hotel
Casa de Shalom Ocho Rios
Casa de Shalom Hotel Ocho Rios

Frequently asked questions

Can I cancel my reservation for free at Casa de Shalom and receive a full refund?
Yes, Casa de Shalom offers free cancellation on select room rates, because flexibility matters! Please refer to Casa de Shalom cancellation policy on our site for more details about any exclusions or requirements.
Is Casa de Shalom pet-friendly?
No, pets are not allowed at this property.
How much is parking at Casa de Shalom?
This hotel doesn't offer parking.
What time is check-in at Casa de Shalom?
Check-in is from 2:00 PM - 11:30 PM.
What time is check-out at Casa de Shalom?
Check-out is at noon. Late check-out is available for a 50% fee (subject to availability).
Does Casa de Shalom provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is Casa de Shalom located?
Situated near the beach, this hotel is 0.4 mi (0.6 km) from Coconut Grove Shopping Village and within 3 mi (5 km) of Mahogany Beach and Turtle River Park. Ocho Rios Fort is 2.9 mi (4.6 km) away.
4.2
Very good
5 - Excellent
35
4 - Good
29
3 - Okay
8
2 - Poor
0
1 - Terrible
5

4.5/5

Cleanliness

4.4/5

Staff & service

3.6/5

Amenities

4.1/5

Property conditions & facilities

3/5 Okay

Travelled with partner
Happy face iconLiked: Staff & service
Sad face IconDisliked: Amenities
We didn't realize the property was located in a less than desirable location. We walked outside and the desk clerk/manager came out and told us it wasn't safe to leave the property. She actually pointed out landmarks not to walk past; basically right outside the gate. There wasn't an elevator to access the 2nd floor. (My husband uses a cane.) We only had hot water for about 2 of the 7 days there. We even lost TV service for about a day & half and the internet was spotty at best. However, the rooms were clean and spacious, although we did have to use our bug/insect repellant to kills ants around the sink area. The property only provides breakfast so you have to go elsewhere for all other meals. Each trip into town was $25 USD using the hotel recommended driver. We were seeking a less "touristy" area, but still wanted certain things like hot water, safe and bug free area. We would not recommend or stay here again.
Stayed 7 nights in Dec 2019

1/5 Terrible

Travelled with family
Sad face IconDisliked: Cleanliness, amenities, property conditions & facilities
There was no hot water and there were bugs in the room. There was a lot of noise from their security system; and it was very loud so it disturbed our sleep. The breakfast was very bad, we got cold scrambled eggs. Also, the property is not situated at a convenient location, nothing nearby. We will not stay here again and will not recommend to others.
Stayed 2 nights in Dec 2019

1/5 Terrible

Travelled with family
Sad face IconDisliked: Staff & service, property conditions & facilities, room comfort
Worst Hotel Experience of Jamaica
DO NOT STAY IN THIS HOTEL. Greeted by an eerie silence, with below average staff. Very slow and inefficient. Imagine, walking in after a 3 hour drive along the potholed ridden A4 and finding NO WIFI and NO HOT WATER. Had to suffice with a cold shower. Reported the 2 issues to 2 separate hotel staff people. The kicker was lack of empathy or accountability from the hotel manager, Andre Davis. Blamed the internet service provider for lack of WiFi. I believe he has never taken a course in customer service - customers have a contract with the hotel, not the service provider. He committed to calling me back about credit for at least the lack of hot water facilities because I was only staying for a night and checked out. NO CALL or MESSAGE until the time of me writing this review. I will be disputing the charges because if I just wanted a bed to sleep in, I would have stayed in a cheaper hostel. NO SENSE OF CUSTOMER SERVICE!! The breakfast wasn't ready until 8:45 am in spite of taking our order the previous night. The only silver lining was the easy access to A3 to get to Blue Hole and Dunn's River Falls & Park, firm bed and decent breakfast.
Stayed 1 night in Dec 2019

4/5 Good

Travelled with group
Happy face iconLiked: Staff & service, property conditions & facilities
Sad face IconDisliked: Amenities
The room was a good size and very clean but very little hot water.
Stayed 2 nights in Oct 2019

4/5 Good

Travelled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities
I like the courteous and friendly staff food was great Guest house was clean. I wish they had a pool and was located on the beach
Stayed 2 nights in Jul 2019

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