Search Townhomes in Oak Leaf from CA $101

"I recently stayed here for my anniversary and the experience did not meet my expectations. When I booked the room through Hotels.com, it was clearly listed as a king bed room. However, upon arrival, we were given an interior room with a window that faced the hallway instead of outside.This felt misleading and not at all what we had anticipated for a special occasion. When I requested a different room, I was told it would be around a $100 upcharge. Paying an extra $100 just to have a proper window felt unreasonable and very disappointing. Additionally, I was not thrilled about the $38 per day parking fee on top of the $50 resort fee. When I questioned it, I was told it’s because not every guest brings a car but that logic doesn’t really make it feel any better. It’s like ordering a meal and being charged extra for utensils simply because not everyone uses them; it just doesn’t sit right. Lastly, another letdowns was the pool experience. My husband and I were hoping for a relaxing, romantic getaway, but the swim-up bar area allowed children. There were kids splashing, screaming, and even throwing a football, which repeatedly splashed which drinks we paid $15 each.While I understand the hotel is family friendly and offers plenty of great spaces for kids including a full water park and with designated play areas and kid activities. I strongly feel that the swim up bar pool should be reserved for adults, especially for guests looking for a more peaceful atmosphere."

"I loved my stay. The staff were so welcoming. The amenities at the hotel were wonderful. Best experience I have had at a hotel, definitely will be returning....."

"The bad thing I have to say is a ran out in front of me and we were on the 48th floor, but just one that I saw. I’m just not a fan of bugs at all."

"Good location, clean room "

"i am so mad at the staff i asked for wake up call i missed my flight because it cost my family members had help me with hotel i got told on Sunday Saturday morning 806 she promised me i get up this about 10am i now i had stay extra night THIS WHY I WILL NEVER RETURN HERE AGAIN coustmers always come first the lady at 330am scream and yelled at me It not my responsibility or my problem thats how fast coustmers dont want come back this so disorganized my flight was 530am i am sorry there no second chance on this Please STAY AWAY FROM HERE "

"Property was great. Room was really cool and comfortable. Outdoor pool and views were even better. "

"The hotel is located in a perfect part of downtown Dallas. There are several restaurants, nightlife, green areas to spend time at. The city views were spectacular, the only negative was the bathroom and the room was too dark and dim, we kept the shades open to let the light in. Excellent stay and I love how the hotel provides a list of nearby restaurants and the walking distance. "

"Clean room and well equipped gym."

"Great room and staff!"