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Diplomat Hotel & Business Center
4.0 star property

Family-friendly Astana hotel in Yesil District with 2 restaurants

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Diplomat Hotel & Business Center

Photo gallery for Diplomat Hotel & Business Center

Interior detail
2 restaurants, breakfast, lunch, dinner served; international cuisine
Standard Room, 2 Single Beds, City View
2 restaurants, breakfast, lunch, dinner served; international cuisine
2 restaurants, breakfast, lunch, dinner served; international cuisine

Overview of Diplomat Hotel & Business Center

Reviews
7.6

Good

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Parking includedParking includedParking included
  • LaundryLaundryLaundry
  • Free WiFiFree WiFiFree WiFi

Check out the area

Map
29/1, D. Kunayev Street, Astana, 010000
  • Popular LocationKazakhstan Ministry of Foreign Affairs6 min walk
  • Popular LocationBayterek Tower8 min walk
  • Popular LocationThe US Embassy and the Consulate in Kazakhstan5 min drive
  • AirportAstana (NQZ-Nursultan Nazarbayev Intl.)24 min drive
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Room options

View all photos for Standard Room, 2 Twin Beds, City View

Standard Room, 2 Single Beds, City View

Standard Room, 2 Twin Beds, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Refrigerator
Flat-screen TV
  • 366 sq ft
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Fireplace
Private spa tub
Air conditioning
  • 1206 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Standard Room

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Refrigerator
Flat-screen TV
  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, City View

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Standard Room, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Refrigerator
Flat-screen TV
  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

Egyptian cotton sheets, hypo-allergenic bedding, minibar, in-room safe

Junior Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Heating
Free rollaway/extra beds
Refrigerator
Flat-screen TV
  • 624 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Senior Suite

Senior Suite

Senior Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free rollaway/extra beds
  • 1055 sq ft
  • Sleeps 2
  • 1 King Bed

About the area

Astana

Diplomat Hotel & Business Center is located in Yesil District, a neighborhood in Astana, and is in a shopping district and near the airport. Kazakhstan Central Concert Hall and Schoolchildren's Palace are cultural highlights, and travelers looking to shop may want to visit Keruen and Khan Shatyr. Looking to enjoy an event or a game while in town? See what's happening at Saryarka Velodrome or Astana Arena.
Visit our Astana travel guideOpens in a new window

What's nearby

  • Kazakhstan Ministry of Foreign Affairs - 6 min walk
  • Bayterek Tower - 8 min walk
  • Parliament of Kazakhstan - 3 min drive
  • The US Embassy and the Consulate in Kazakhstan - 5 min drive
  • EXPO 2017 - 7 min drive

Getting around

  • Astana Railway Station - 25 min drive
  • Astana (NQZ-Nursultan Nazarbayev Intl.) - 25 min drive

Restaurants

  • Starbucks - 13 min walk
  • La Bottega - 12 min walk
  • Marrone Rosso - 12 min walk
  • Costa Coffee - 12 min walk
  • Koktem - 6 min walk

About this property

Diplomat Hotel & Business Center

Upscale family-friendly hotel located in Yesil District
A poolside bar, a terrace, and a coffee shop/cafe are just a few of the amenities provided at Diplomat Hotel & Business Center. Treat yourself to a detox wrap, a manicure/pedicure, or a body scrub at Bali SPA, the onsite spa. At the two on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and international cuisine. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and 3 bars.
You'll also enjoy the following perks during your stay:
  • An indoor pool and a children's pool
  • Free self parking and extended parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and express check-out
  • Express check-in, babysitting (surcharge), and free newspapers
Room features
All 77 rooms have comforts such as 24-hour room service and air conditioning, in addition to perks like late night room service and free WiFi.
Other conveniences in all rooms include:
  • Childcare services and free extra beds
  • Hypo-allergenic bedding and Egyptian cotton sheets
  • Bathrooms with deep soaking tubs and free toiletries
  • 36-inch flat-screen TVs with cable channels
  • Refrigerators, electric kettles, and heating

Languages

Chinese (Mandarin), English, French, German, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 10:00 AM to midnight
  • Train station pick-up shuttle (surcharge)
  • Free extended parking on site

Food and drink

  • Buffet breakfast available for a fee: KZT 2,500 per person
  • 2 restaurants
  • 3 bars/lounges
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • DIP Lounge
  • El Gaucho
  • Fresh Bar
  • La Terrazza
  • Lobby Bar

Things to do

  • Children's pool
  • Full-service spa
  • Gym
  • Indoor pool
  • Karaoke
  • Piano
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's pool
  • Free rollaway/extra bed
  • In-room babysitting (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (721 square feet of space)
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • Elevator

More

  • 1 building
  • 21 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels

Entertainment

  • 36-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; Check-in end time: 9:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 13 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately KZT 2500 per person
  • Airport shuttle fee: KZT 6000 per vehicle (one way)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Children under 16 years old are not allowed in the spa without adult supervision

Property is also known as

Diplomat Business Center
Diplomat Business Center Astana
Hotel Diplomat & Business Center
Hotel Diplomat & Business Center Astana
Diplomat Hotel Business Center Astana
Diplomat Hotel Business Center
Diplomat Hotel Business Center Nur-Sultan
Diplomat Business Center Nur-Sultan
Diplomat Business Center
Hotel Diplomat Hotel & Business Center Nur-Sultan
Nur-Sultan Diplomat Hotel & Business Center Hotel
Hotel Diplomat Hotel & Business Center
Diplomat Hotel & Business Center Nur-Sultan
Hotel Diplomat Business Center
Diplomat Hotel Business Center Nur-Sultan
Diplomat Hotel Business Center
Diplomat Business Center Nur-Sultan
Diplomat Business Center
Hotel Diplomat Hotel & Business Center Nur-Sultan
Nur-Sultan Diplomat Hotel & Business Center Hotel
Hotel Diplomat Hotel & Business Center
Diplomat Hotel & Business Center Nur-Sultan
Hotel Diplomat Business Center
Hotel Diplomat Hotel & Business Center Nur-Sultan
Nur-Sultan Diplomat Hotel & Business Center Hotel
Diplomat Hotel & Business Center Nur-Sultan
Diplomat Business Center Nur-Sultan
Diplomat Hotel Business Center
Hotel Diplomat Hotel & Business Center
Diplomat Hotel Business Center Nur-Sultan
Diplomat Business Center
Hotel Diplomat Business Center

Frequently asked questions

Does Diplomat Hotel & Business Center have a pool?

Yes, this property has an indoor pool and a children's pool.

Is Diplomat Hotel & Business Center pet-friendly?

No, pets are not allowed at this property.

How much is parking at Diplomat Hotel & Business Center?

Self parking and extended parking are free at this property.

What time is check-in at Diplomat Hotel & Business Center?

Check-in start time: noon; Check-in end time: 9:00 PM.

What time is check-out at Diplomat Hotel & Business Center?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Diplomat Hotel & Business Center provide a shuttle to the airport?

Yes, there's an airport shuttle. A fee of KZT 6000 per vehicle applies.

Where is Diplomat Hotel & Business Center located?

This family-friendly Astana hotel is located near the airport, within a 10-minute walk of Kazakhstan Ministry of Foreign Affairs and Bayterek Tower. Keruen and Transport & Communications Ministry are also within 15 minutes.

Diplomat Hotel & Business Center Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 23 out of 111 reviews" "
Rating 8 - Good. 57 out of 111 reviews" "
Rating 6 - Okay. 19 out of 111 reviews" "
Rating 4 - Poor. 9 out of 111 reviews" "
Rating 2 - Terrible. 3 out of 111 reviews" "

8.0/10

Cleanliness

7.6/10

Staff & service

7.0/10

Amenities

7.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Djoldas, Town and Country

Stayed 1 night in Nov 2023

6/10 Okay

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Night in Nur-Sultan
Hotel is centrally located in Nur-Sultan with easy access to many of sightseeing Nur-Sultan has to offer. This hotel is good value for money, recommendIng this hotel For a short stay
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet but I am here at the coronavirus time :)
Stayed 1 night in Jun 2020

4/10 Poor

InternationalCo, Washington DC

Business traveller
Disliked: Cleanliness, staff & service
Did like: central location did not like: poor service, access key to the room have to be re-magnetized every day, cleaning is sometimes skipped, conversation in English is very difficult.
Stayed 8 nights in Feb 2020

8/10 Good

Farid

Business traveller
Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Feb 2020

6/10 Okay

Alexander, Moscow, Russia

Business traveller
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
They didn’t want to give me a receipt, even though I paid for my stay directly. Also, for some reason, the cleaning lady threw away my toothbrush and razor, and she denied it later.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveller

Stayed 1 night in Oct 2019

4/10 Poor

GARY

Disliked: Cleanliness, property conditions & facilities
Great location.
Staff is very helpful and friendly, although not all trained well. Location wonderful. Business center (computer, printer) non-existent. Breakfast okay. Beds good. Building condition tired. Some plumbing issues. Reasonable value for money.
Stayed 5 nights in May 2019

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

2/10 Terrible

Silas, UK

Disliked: Cleanliness, room comfort
Tired hotel
After 2 nights, we had to find another hotel due to nasty chemical fumes that drifted around the corridors and entered our room. The staff responded by leaving an air freshener in the bathroom. The hotel refused to give us a refund for the remaining 4 nights!!
Stayed 6 nights in Aug 2018