Search Apart Hotels in Novi

"Outdated and unsafe. People fighting and yelling and everything old "

"The breakfast menu was great. I did not use the bar. The hot tub was permanently closed, the pool was okay but not great water movement making it a bit dingy. The first room we booked the toilet was not attached to the floor, they put us in a different room that had a “hot tub” in the room yet it did not work. We had to go get towels and bath products daily as they didn’t bring them or clean our room. The original room was a 2 bedroom suite (no door on room) the second room was just a sleep pull out couch with a thin dirty mattress. The pictures online make the hotel look great, it is definitely old and needs updated. "

"Room had mold and the door to the balcony didn't close correctly or lock. Went to the pool, it was overcrowded within 10 mins a fight broke out no staff showed up. Several other patrons stepped in to help break it up. The fight restarted in the lobby area outside the pool area and that is when staff showed up, cops were called. I asked to speak to a manager and there was no manager available. Hard to understand why even a duty manager wasn't available. Didn't stay for breakfast. "

"The property is very nice and clean. The bed was very comfortable and the bathroom was really clean. Breakfast was a tragedy for me. Everything from convenience foods and preservatives"

"Just stayed overnight. Later check in room was what I had reserved. Television went out at 10 pm. Woke in morning packed showered and left. Everything went smooth other than the television. There was a cracked tile in the shower. "

"This hotel markets a unique boutique experience, but the stay did not live up to the price. Despite arriving after check-in time, the room was not ready and an alternative room type was provided without acknowledgment or adjustment. The room itself had an unpleasant odor and felt poorly designed, especially the bathroom setup (mildew on the bottle for body wash and no fan in the bathroom to get rid of moisture) Temperature control was a major issue, with the room remaining uncomfortably warm and no functional air conditioning overnight. I was told to turn it off and open the window to cool it down. Staff response to the issue was minimal and did not reflect the level of service expected at this price point. I asked to be moved but was told they were at capacity and was offered nothing in return for my displeasure with this outcome. Overall, the experience was underwhelming and disappointing given the cost and branding. I had friends that were so interested in doing a weekend here but I’m embarrassed to say I stayed there and would have even recommend it."

"The room was very clean and in good shape. The breakfast is iffy. This is our second time here and this time they gave us a room right next to the pool where kids were screaming until 10:00 every night. I wouldn’t stay again if I had to have a room next to the pool. "

"The pool area is lovely with food and drinks available right there. The hot tub and sauna were heated appropriately and all facilities were well cared for. Our room was wonderful with a big comfy bed!"

"Best value hotel around the airport. Staff was super friendly and helpful. Room was clean and quiet. Airport shuttle was very convenient."