"We loved this hotel. The staff were exceptional. They were friendly, helpful, and went above and beyond. The amenities were amazing. The location is great for airport. It is showing some age, as our room definitely needed some TLC, but it was clean."
"We loved this hotel. The staff were exceptional. They were friendly, helpful, and went above and beyond. The amenities were amazing. The location is great for airport. It is showing some age, as our room definitely needed some TLC, but it was clean."
"The staff really make this resort feel like a vacation, from the bar, front desk and the restaurant everyone was incredible. Cannot recommend this place enough, it’s made me want to look into staying at another Riu resort."
"The staff really make this resort feel like a vacation, from the bar, front desk and the restaurant everyone was incredible. Cannot recommend this place enough, it’s made me want to look into staying at another Riu resort."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
I love the location which is closed to other tourist attractions like the Cave and the Chapel in Sao Vicente. The lava pool in Porto Moniz and the levada walk. I really love the ocean view of this property especially for other people who love nature, this place is for them. Overall this place is so beautiful.
I love the location which is closed to other tourist attractions like the Cave and the Chapel in Sao Vicente. The lava pool in Porto Moniz and the levada walk. I really love the ocean view of this property especially for other people who love nature, this place is for them. Overall this place is so beautiful.
Dan
Reviewed December 1, 2019Reviewed December 1, 2019
Well, we have been coming to the Villa Gale for years....
We appreciate Santa Cruz,we appreciate Villa Gale,we love the staff....I am sure we help with a price increase BUT....
In all of the world,when travelling- if you come to Madeira,and decide to rendezvous in Santa Cruz before exploring Madeira or going straight to Funchal then this is the spot to rest,relax,rehabilitate with the pool,sauna etc.... the food in the area is fab,....we love it and look forward to our seaside salt air...
Well, we have been coming to the Villa Gale for years....
We appreciate Santa Cruz,we appreciate Villa Gale,we love the staff....I am sure we help with a price increase BUT....
In all of the world,when travelling- if you come to Madeira,and decide to rendezvous in Santa Cruz before exploring Madeira or going straight to Funchal then this is the spot to rest,relax,rehabilitate with the pool,sauna etc.... the food in the area is fab,....we love it and look forward to our seaside salt air...
Paul
Reviewed October 14, 2017Reviewed October 14, 2017
This is a great hotel, the staff is friendly and helpful, the hotel is isolated so you have your privacy but close enough to all the important landmarks. Would definitely recommend.
This is a great hotel, the staff is friendly and helpful, the hotel is isolated so you have your privacy but close enough to all the important landmarks. Would definitely recommend.
I stayed one week at the Arts In Hotel Conde Carvalhal and it was an amazing stay. The highlight of our stay were the staff. Nuno was working at reception most days and he was a delight to speak to. He is very knowledgeable about the island and its history. We learned a lot and were able to plan our itinerary based on the information he shared. He also helped accommodate parking for our large rental car.
Manuela who also worked at reception was sweet as well and made our early checkout a...
I stayed one week at the Arts In Hotel Conde Carvalhal and it was an amazing stay. The highlight of our stay were the staff. Nuno was working at reception most days and he was a delight to speak to. He is very knowledgeable about the island and its history. We learned a lot and were able to plan our itinerary based on the information he shared. He also helped accommodate parking for our large rental car.
Manuela who also worked at reception was sweet as well and made our early checkout a...
Lovely hotel with very comfortable rooms and gorgeous views on the ocean. Beautiful gardens and nice breakfast buffet. Only issue I had was breakfast staff start cleaning up by 10am and start banging plates and calling to each other over patrons heads. The head waiter in his suit was barking out orders to a cleanup staff member over my head 2 tables down. And then once they seat you and get you a coffee, they are gone. Not once for 3 breakfasts , did I get asked what I wanted from the actual hot...
Lovely hotel with very comfortable rooms and gorgeous views on the ocean. Beautiful gardens and nice breakfast buffet. Only issue I had was breakfast staff start cleaning up by 10am and start banging plates and calling to each other over patrons heads. The head waiter in his suit was barking out orders to a cleanup staff member over my head 2 tables down. And then once they seat you and get you a coffee, they are gone. Not once for 3 breakfasts , did I get asked what I wanted from the actual hot...
By far our favourite hotel on this trip. We stayed for a week and did not want to leave. Excellent amenities including jacuzzi, sauna, gym, and pool, all at no extra charge. Several dining room options (albeit expensive). Front desk staff were very knowledgeable and helpful (shoutout to Daniel who was very kind to us!). The breakfast selection was excellent. The grounds are expansive and very beautiful. Excellent view over Funchal. Room was cleaned rigorously every day (including vacuuming!) and...
By far our favourite hotel on this trip. We stayed for a week and did not want to leave. Excellent amenities including jacuzzi, sauna, gym, and pool, all at no extra charge. Several dining room options (albeit expensive). Front desk staff were very knowledgeable and helpful (shoutout to Daniel who was very kind to us!). The breakfast selection was excellent. The grounds are expansive and very beautiful. Excellent view over Funchal. Room was cleaned rigorously every day (including vacuuming!) and...
Kimberly
Reviewed September 26, 2026Reviewed September 26, 2026