Title: Vila Gale Santa Cruz Resort Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=1376009&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Vila Gale Santa Cruz Resort Hotel Travelers enjoy Italian cuisine and rejuvenating massages at this oceanfront retreat, with bike rentals available for exploring the surrounding area. ## Photo gallery for Vila Gale Santa Cruz Resort Hotel ![Terrace/patio - Vila Gale Santa Cruz Resort Hotel (Santa Cruz)](https://images.trvl-media.com/lodging/2000000/1380000/1376100/1376009/71efec63.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Creator video](https://mediaim.expedia.com/video/DF98F75553398A89479D5530ECB05DB5/b8a29ddc-758a-4e93-9bd2-06a3c8414737-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Interior entrance - Vila Gale Santa Cruz Resort Hotel (Santa Cruz)](https://images.trvl-media.com/lodging/2000000/1380000/1376100/1376009/118d6070.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hypo-allergenic bedding, in-room safe, desk, blackout drapes - Vila Gale Santa Cruz Resort Hotel (Santa Cruz)](https://images.trvl-media.com/lodging/2000000/1380000/1376100/1376009/a591687b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![View from room - Vila Gale Santa Cruz Resort Hotel (Santa Cruz)](https://images.trvl-media.com/lodging/2000000/1380000/1376100/1376009/0862f5ca.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Vila Galé Santa Cruz, by the ocean, offers a peaceful getaway. Enjoy Italian dishes at two restaurants, hot stone treatments at the spa, cycling, and fitness classes. The property features indoor and outdoor pools, plus free WiFi in all rooms. ## Reviews 8.8 Excellent ## Popular amenities - Hot tub - All-inclusive - Spa - Free WiFi ## Room options ### Check availability for these dates Tonight [Dec. 22 - Dec. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=1376009&PinnedHotelID=1376009&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-22&endDate=2025-12-23&selected=1376009&PinnedHotelID=1376009&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 23 - Dec. 24](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=1376009&PinnedHotelID=1376009&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-23&endDate=2025-12-24&selected=1376009&PinnedHotelID=1376009&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1376009&PinnedHotelID=1376009&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=1376009&PinnedHotelID=1376009&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Jan. 2 - Jan. 4](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=1376009&PinnedHotelID=1376009&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-02&endDate=2026-01-04&selected=1376009&PinnedHotelID=1376009&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 3+ beds 2 beds 1 bed Showing 11 of 11 rooms ### View all photos for Family Room, 2 Bedrooms, 2 Bathrooms, Sea View ![Hypo-allergenic bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1380000/1376100/1376009/d59eb7eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room, 2 Bedrooms, 2 Bathrooms, Sea View ### Highlights Furnished balcony Air conditioning LCD TV Hypo-allergenic bedding Blackout drapes/curtains Hair dryer Shower/tub combination Private bathroom - 495 sq ft - Sea view - Sleeps 4 - 4 Twin Beds ### View all photos for Twin Room (2 Adults + 1 Child) ![Hypo-allergenic bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1380000/1376100/1376009/d59eb7eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room (2 Adults + 1 Child) 8.0 Very good 1 review ### Highlights Furnished balcony Air conditioning Free cribs/infant beds LCD TV Hypo-allergenic bedding Blackout drapes/curtains Hair dryer Shower/tub combination - 248 sq ft - City view - Sleeps 3 - 2 Twin Beds ### View all photos for Twin Room, Sea View (3 Adults) ![Hypo-allergenic bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1380000/1376100/1376009/a591687b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Sea View (3 Adults) ### Highlights Furnished balcony Air conditioning LCD TV Hypo-allergenic bedding Blackout drapes/curtains Hair dryer Shower/tub combination Private bathroom - 248 sq ft - Sea view - Sleeps 3 - 2 Twin Beds ### View all photos for Twin Room, Sea View (2 Adults + 1 Child) ![Hypo-allergenic bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1380000/1376100/1376009/a591687b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Sea View (2 Adults + 1 Child) ### Highlights Furnished balcony Air conditioning Free cribs/infant beds LCD TV Hypo-allergenic bedding Blackout drapes/curtains Hair dryer Shower/tub combination - 248 sq ft - Sea view - Sleeps 3 - 2 Twin Beds ### View all photos for Twin Room (3 Adults) ![Hypo-allergenic bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1380000/1376100/1376009/bbe5168b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room (3 Adults) ### Highlights Furnished balcony Air conditioning LCD TV Hypo-allergenic bedding Blackout drapes/curtains Hair dryer Shower/tub combination Private bathroom - 248 sq ft - City view - Sleeps 3 - 2 Twin Beds ### View all photos for Premium Double or Twin Room, Sea View ![Hypo-allergenic bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1380000/1376100/1376009/a591687b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double or Twin Room, Sea View 7.2 Good 5 reviews ### Highlights Furnished balcony Air conditioning Free minibar items LCD TV Hypo-allergenic bedding Blackout drapes/curtains Private bathroom Hair dryer - 248 sq ft - Sea view - Sleeps 2 - 2 Twin Beds OR 1 Double Bed ### View all photos for Premium Double Room Single Use, Sea View ![View from room](https://images.trvl-media.com/lodging/2000000/1380000/1376100/1376009/dc1c3f38.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Double Room Single Use, Sea View 8.0 Very good 1 review ### Highlights Furnished balcony Air conditioning LCD TV Hypo-allergenic bedding Blackout drapes/curtains Private bathroom Hair dryer Shower/tub combination - 248 sq ft - Sea view - Sleeps 1 - 2 Twin Beds OR 1 Double Bed ### View all photos for Twin Room (Single Use) ![Hypo-allergenic bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1380000/1376100/1376009/d59eb7eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room (Single Use) ### Highlights Furnished balcony Air conditioning Free cribs/infant beds LCD TV Hypo-allergenic bedding Blackout drapes/curtains Hair dryer Shower/tub combination - 248 sq ft - City view - Sleeps 1 - 2 Twin Beds ### View all photos for Twin Room ![Hypo-allergenic bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1380000/1376100/1376009/d59eb7eb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room ### Highlights Furnished balcony Air conditioning Free cribs/infant beds LCD TV Hypo-allergenic bedding Blackout drapes/curtains Hair dryer Shower/tub combination - 248 sq ft - City view - Sleeps 2 - 2 Twin Beds ### View all photos for Twin Room, Sea View (Single Use) ![Hypo-allergenic bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1380000/1376100/1376009/a591687b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Sea View (Single Use) ### Highlights Furnished balcony Air conditioning Free cribs/infant beds LCD TV Hypo-allergenic bedding Blackout drapes/curtains Hair dryer Shower/tub combination - 248 sq ft - Ocean view - Sleeps 1 - 2 Twin Beds ### View all photos for Twin Room, Sea View ![Hypo-allergenic bedding, in-room safe, desk, blackout drapes](https://images.trvl-media.com/lodging/2000000/1380000/1376100/1376009/a591687b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Twin Room, Sea View 10.0 Exceptional 1 review ### Highlights Furnished balcony Air conditioning LCD TV Hypo-allergenic bedding Blackout drapes/curtains Hair dryer Shower/tub combination Private bathroom - 248 sq ft - Sea view - Sleeps 2 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Cruz-Hotels-Vila-Gale-Santa-Cruz.h1376009.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FSanta-Cruz-Hotels-Vila-Gale-Santa-Cruz.h1376009.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C32.68704%2C-16.79294&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=MUXUX4CMHJyEz676VOHlHqWoFpE=) Rua de Sao Fernando, 5, Santa Cruz, 9100-157 #### What's nearby - Palmeiras Beach \- 2 min walk \- 0.2 km - Aquaparque Madeira \- 7 min walk \- 0.6 km - Madeira Botanical Garden \- 13 min drive \- 14.8 km - Funchal Farmers Market \- 14 min drive \- 15.9 km - CR7 Museum \- 16 min drive \- 17.0 km #### Getting around - Cristiano Ronaldo Airport (FNC) - 7 min drive #### Restaurants - ‪Starbucks - ‬4 min drive - ‪Bites & Beer By Coral - ‬7 min drive - ‪Quiosque Buondi - ‬4 min drive - ‪Cockpit Restaurant Bar - ‬7 min drive - ‪A Chama - ‬5 min drive ## About this property ### Vila Gale Santa Cruz Resort Hotel Upscale hotel by the ocean A free breakfast buffet, a poolside bar, and a terrace are just a few of the amenities provided at Vila Gale Santa Cruz Resort Hotel. Active travelers can enjoy amenities like fitness classes and cycling at this hotel. Treat yourself to a massage or a body treatment at Satsanga SPA, the onsite spa. Be sure to enjoy Italian cuisine and more at the two on-site restaurants. In addition to shopping on site and a garden, guests can connect to free in-room WiFi. You'll also enjoy the following perks during your stay: - An indoor pool and an outdoor pool - Limo/town car service, bike rentals, and self parking (surcharge) - Babysitting (surcharge), meeting rooms, and ATM/banking services - A banquet hall, wedding services, and a TV in the lobby Room features All 262 rooms have comforts such as furnished balconies and air conditioning, as well as thoughtful touches like free WiFi and safes. Extra amenities include: - Bathrooms with shower/tub combinations and free toiletries - LCD TVs with digital channels and DVD players - Daily housekeeping, desks, and phones ### All-inclusive details All-inclusive room rates at Vila Gale Santa Cruz Resort Hotel are available. 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2 bars/lounges - 2 restaurants - A poolside bar ### Restaurants on site - Euforia - Inevitavel - Soul and Blues - Versatil ### Things to do - Arcade/game room - Bicycle rentals - Billiards/pool table - Fitness classes - Free children's club - Full-service spa - Gym - Hot tub - Indoor pool - Library - Outdoor pool - Playground - Sauna - Shopping - Steam room - TV in common areas ### Family friendly - Arcade/game room - Babysitting (surcharge) - DVD player - Free children's club - Indoor pool - Laundry facilities - Outdoor pool - Playground ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 9,580 square feet of conference space - Business center - Meeting rooms ### Outdoors - Garden - Terrace ### Full-service spa - 2 treatment rooms - Body treatments - Couples treatment rooms - Hot stone massages - Hot tub - Sauna - Spa open daily - Steam room - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair accessible (may have limitations) - Wheelchair-accessible lounge ### More - 4 floors - Banquet hall - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Hypo-allergenic bedding ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - DVD player - LCD TV with digital channels ### Food and drink - Limited room service ### More - Air conditioning (climate-controlled) - Desk - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 11:30 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: EUR 2.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age. We have included all charges provided to us by the property. ### Optional extras - Self parking fee: EUR 10.00 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Property Registration Number 1012 ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### Property is also known as Santa Cruz Vila Gale Vila Gale Hotel Santa Cruz Vila Galé Hotel Santa Cruz Vila Gale Madeira Vila Galé Santa Cruz Vila Gale Santa Cruz Hotel Santa Cruz Vila Gale Santa Cruz Madeira Vila Galé Santa Cruz Hotel Vila Galé Santa Cruz Hotel Vila Galé Santa Cruz Santa Cruz Vila Galé Santa Cruz Hotel Santa Cruz ## Frequently asked questions ### Does Vila Gale Santa Cruz Resort Hotel have a pool? ### How much does it cost to stay at Vila Gale Santa Cruz Resort Hotel? ### Is Vila Gale Santa Cruz Resort Hotel pet-friendly? ### How much is parking? ### What time is check-in at Vila Gale Santa Cruz Resort Hotel? ### What time is check-out at Vila Gale Santa Cruz Resort Hotel? ### Are there all-inclusive benefits at Vila Gale Santa Cruz Resort Hotel? ### Where is Vila Gale Santa Cruz Resort Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Vila Gale Santa Cruz Resort Hotel Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.2 Cleanliness ### 8.6 Location ### 8.8 Staff & service ### 8.2 Eco-friendliness ### 8.8 Property conditions & facilities 10 - Excellent 137 8 - Good 97 6 - Okay 25 4 - Poor 6 2 - Terrible 6 ## Reviews ### 8/10 Good #### Bruno Dec 10, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Bom hotel no geral. ##### Bruno Stayed 1 night in Dec 2025 ### 6/10 Okay #### Christopher Sep 8, 2025 Liked: Cleanliness, property conditions & facilities Overall a good stay, property is in a quiet area. Not much to do in Santa Cruz which is nice. I did the half board option and honestly would skip it next time. The food was basic cafeteria food, par at best. ##### Christopher Stayed 4 nights in Sep 2025 ### 10/10 Excellent #### Natalie Aug 28, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great pool area, great food, very relaxing atmosphere ##### Natalie Stayed 5 nights in Aug 2024 ### 10/10 Excellent #### Souabeh H Jan 27, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Overall, it was a beautiful property, comfortable quiet, peaceful with a good amenities easy access driving anywhere we recommended ##### Souabeh H Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Simon Nov 9, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Our experience at Vila Galé Santa Cruz was absolutely outstanding from start to finish. The hotel perfectly combines comfort, elegance, and genuine Portuguese hospitality. From the moment we arrived, the staff made us feel genuinely welcome — friendly, attentive, and always willing to go the extra mile to make our stay special. The location couldn’t be better: right on the waterfront with breathtaking ocean views and just a short stroll from the charming town of Santa Cruz. The grounds are beautifully maintained, with lush gardens and a serene atmosphere that immediately puts you at ease. Our room was spotless, spacious, and thoughtfully designed, with a balcony overlooking the Atlantic — waking up to the sound of the waves was pure bliss. The facilities are excellent: a fantastic outdoor pool, a relaxing spa, and plenty of space to unwind. The food deserves a special mention. Every meal — from the bountiful breakfast buffet to the evening dinners — was delicious and beautifully presented, with a wonderful selection of local and international dishes. The service team was always professional and genuinely kind. Vila Galé Santa Cruz manages to be both luxurious and laid-back — ideal for families, couples, or anyone looking to truly relax. It’s the kind of place you leave already planning your return. Highly recommended! ##### Simon Stayed 1 night in Nov 2025 ### 10/10 Excellent #### Susy Jan 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We stayed here to be close to the airport. Nice rooms, great breakfast included. Great restaurants within walking distance. The steam room was amazing. ##### Susy Stayed 1 night in Jan 2025 ### 8/10 Good #### Hasan Nov 8, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Staff at the front desk very helpful, lady who checked us in gave us information about the hotel and services. Very friendly and helpful staff. ##### Hasan Stayed 1 night in Nov 2024 ### 8/10 Good #### Hasan Nov 12, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities If you are planning on taking an early morning flight this is probably the best location, just 5 minutes drive from airport. Breakfast was nice with made to order eggs, coffee, variety of fresh fruits and yogurt. ##### Hasan Stayed 1 night in Nov 2024 ### 10/10 Excellent #### Andrew Sep 30, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Superb hotel for short 3 night staybefore going to our timeshare in Funchal. Service fantastic rooms very clean. Overall 5 star ##### Andrew Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Jukka Mar 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect hotel for a short golf holiday Very nice and clean hotel with gym, spa and several pools. Good service and near enough to the Santo da Serra Golf Club. ![](https://a.travel-assets.com/ugc/hotel-reviews/22CEC451741128BDA4E3182D9514BB262740054E1709630091003.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jukka Stayed 3 nights in Feb 2024 ### 10/10 Excellent #### Leonid Feb 20, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Clean hotel with ocean view, 5 min from the airport ##### Leonid Stayed 1 night in Feb 2023 ### 8/10 Good #### Abhay Feb 23, 2024 Liked: Cleanliness, amenities, property conditions & facilities Very quiet and convenient ##### Abhay Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Alan Apr 25, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Pleasant stay Only stopped one night as we were flying out to the Azores the following day. Hotel nice, close to the airport (5mins in taxi), Santa Cruz is very pleasant to walk around, nice cafes/restaurants. The hotel staff are very friendly and helpful. ##### Alan Stayed 1 night in Apr 2023 ### 10/10 Excellent #### Susan M Oct 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Airport Perfect! This is our go to hotel when flying out of Madeira Island. Staff is extremely accommodating. Although we left for the airport at 3 AM, we were provided with a boxed breakfasts. It is only about a 10 minute cab ride to the airport and runs around 10 euros. Perfect and convenient. ##### Susan M Stayed 1 night in Oct 2024 ### 8/10 Good #### Clare Feb 24, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Large, clean facility, close to restaurants and airport. Just a bit noisy. ##### Clare Stayed 1 night in Feb 2024 ### 10/10 Excellent #### Marrla Aug 23, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful pool area and view. Wonderful staff, working hard despite a shortage of available staff, the ones that were there were working really hard to make up for it. ##### Marrla Stayed 4 nights in Aug 2022 ### 6/10 Okay #### ALBERTO Nov 1, 2023 Staff need to smile a bit more and breakfast is not up to par. Paid less money at Four Views in Canico, Madeira and their breakfast is superior. ##### ALBERTO Stayed 6 nights in Oct 2023 ### 8/10 Good #### Stephen Sep 28, 2022 Liked: Cleanliness, property conditions & facilities Beautiful, clean hotel. Mean on towels and water. Planes passed by frequently but not a problem for us, ##### Stephen Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### Melanie Jan 17, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The property was absolutely lovely. I had no idea there was any renovation going on on the outside until I saw it from my balcony. The workers were extremely quiet. The staff at the front desk offered me a breakfast box since I was leaving early in the morning and accommodated my dietary restriction. My room was upgraded based on my Expedia status. This almost never happens even when I’m eligible for it. If I’m ever back in Madeira, I will definitely be staying here again. ##### Melanie Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Dagmar Oct 31, 2022 Liked: Cleanliness, amenities, property conditions & facilities Beautiful property near the airport. We had a 5 am departure so we had to leave at 3 am. I recommend this property. Some staff at the front desk was not too friendly. ##### Dagmar Stayed 1 night in Oct 2022 ### 6/10 Okay #### Michael Apr 30, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable, but boring Hotel is super far from anything besides the airport. The breakfast, while included was not good. Better off saving the money and eating in town. ##### Michael Stayed 1 night in Apr 2023 ### 2/10 Terrible #### Tarek El Jul 23, 2025 Liked: Cleanliness Disliked: Staff & service, property conditions & facilities Be aware if you are booking for a family of 4 people. This hotel will charge you for the family room and never provide you such thing. You will get 2 separate rooms and your minor children will be staying alone unless you split up your family one parent with each child. This is what happened to us. I contacted Expedia and they said there is nothing they could do. My advice is book somewhere else that actually provides you the room you paid for and not double book people for maximum profit and leave you to deal with your losses as well as ruin your time with your family by separating you into different rooms. I would give zero stars if that was an option. Also worst ever customer service of my life. I wish Expedia would choose more honest partners, first time having an issue like this, and being told sorry there is nothing we can do. ##### Tarek El Stayed 6 nights in Jul 2025 ### 10/10 Excellent #### Manuel Aveiro Mar 17, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The creek that runs near the building was not clean! It smells at times . Has nothing to do with the property I. Want to thank you . I hope to be back soon! I enjoyed Thank you agian . ##### Manuel Aveiro Stayed 20 nights in Feb 2023 ### 6/10 Okay #### cassandra Oct 29, 2024 Liked: Cleanliness, amenities, property conditions & facilities Disliked: Staff & service Property was clean, easy to find, within walking distance to the airport. It is VERY loud when trying to sleep due to flights overhead. We splurged and paid for the all inclusive after our flight was cancelled, it was a waste of money. Multiple things were not actually included, and all inclusive received the same treatment as those who were put up by the airlines. It was not worth an additional $159\. Rooms are very dated, carpet on the floors. Indoor and outdoor pools are beautiful. Beach is terrible ##### cassandra Stayed 1 night in Oct 2024 ### 2/10 Terrible #### Tony Dec 23, 2013 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities, room comfort #### Only for Modern Jazz Devotees Modern Jazz was played Incessantly in the public areas. Room smely musty on arrival. The bathroom never lost this odour throughout our stay. Both left with backache after 7 nights on the hardest beds I have slept on in a hotel. No choice of food in the restuarant - it was buffet or nothing, otherwise you had to eat in a bar. Service in the pool bar was very poor - some people gave up waiting for the waiter to appear due to lack of staff. Had to chase reception a number of times to get towels in the room replaced - room staff would take used towels but not replace them.Only the outdoor pool was free to use - had to pay for the Gym, Indoor Pool & Jacuzzi - this is not identified in the description of the hotel. This hotel group is definitely focussed on maximising profit to the detriment of service levels. ##### Tony ## Expedia's Latest Trends ### Hotels > [Allegro Madeira - Adults Only - Member of Barceló Hotel Group](https://www.expedia.ca/Funchal-Hotels-Allegro-Madeira-Adults-Only.h1548302.Hotel-Information) > > [Pestana Royal All Inclusive Ocean & Spa Resort](https://www.expedia.ca/Funchal-Hotels-Pestana-Royal-Premium-All-Inclusive-Ocean-Spa-Resort.h487421.Hotel-Information) > > [Calheta Beach - All Inclusive](https://www.expedia.ca/Calheta-Hotels-Calheta-Beach-All-Inclusive-Savoy-Signature.h1056570.Hotel-Information) > > [ Saccharum Resort](https://www.expedia.ca/Calheta-Hotels-Saccharum-Resort-Spa-Savoy-Signature.h10225046.Hotel-Information) > > [Hotel Ocean Gardens](https://www.expedia.ca/Funchal-Hotels-Hotel-Ocean-Gardens.h2591201.Hotel-Information) > > [NEXT - Savoy Signature](https://www.expedia.ca/Funchal-Hotels-NEXT.h71119006.Hotel-Information) > > [Pestana Casino Park Ocean and SPA Hotel](https://www.expedia.ca/Funchal-Hotels-Pestana-Casino-Park-Ocean-And-SPA-Hotel.h14349.Hotel-Information) > > [Reid's Palace, A Belmond Hotel, Madeira](https://www.expedia.ca/Funchal-Hotels-Reids-Palace.h11185.Hotel-Information) > > [Enotel Lido](https://www.expedia.ca/Funchal-Hotels-Enotel-Lido.h881176.Hotel-Information) > > [Hotel Riu Madeira - All Inclusive](https://www.expedia.ca/Santa-Cruz-Hotels-Hotel-Riu-Palace-Madeira.h4813351.Hotel-Information) > > [Pestana Grand Premium Ocean Resort](https://www.expedia.ca/Funchal-Hotels-Pestana-Grand-Premium-Ocean-Resort.h1052356.Hotel-Information) > > [Melia Madeira Mare](https://www.expedia.ca/Funchal-Hotels-Melia-Madeira-Mare.h2264070.Hotel-Information) > > [The Residence at Vila Porto Mare](https://www.expedia.ca/Funchal-Hotels-The-Residence-At-Vila-Porto-Mare.h8034952.Hotel-Information) > > [Pestana Carlton Madeira Ocean Resort Hotel](https://www.expedia.ca/Funchal-Hotels-Pestana-Carlton-Madeira-Ocean-Resort-Hotel.h14327.Hotel-Information) > > [Hotels in Niagara Falls](https://www.expedia.ca/Niagara-Falls-Hotels.d6023515.Travel-Guide-Hotels) > > [Sé Boutique Hotel](https://www.expedia.ca/Funchal-Hotels-Se-Boutique-Hotel.h19531083.Hotel-Information) > > [Hotels in Iceland](https://www.expedia.ca/Destinations-In-Iceland.d79.Hotel-Destinations) > > [Savoy Palace - The Leading Hotels of the World - Savoy Signature](https://www.expedia.ca/Funchal-Hotels-Savoy-Palace-The-Leading-Hotels-Of-The-World-Savoy-Signature.h32089418.Hotel-Information) > > [TURIM Santa Maria Hotel](https://www.expedia.ca/Funchal-Hotels-Turim-Santa-Maria-Hotel.h39013081.Hotel-Information) > > [Pestana CR7 Funchal](https://www.expedia.ca/Funchal-Hotels-Pestana-CR7-Funchal.h15737408.Hotel-Information) > > [The Cliff Bay](https://www.expedia.ca/Funchal-Hotels-The-Cliff-Bay.h190859.Hotel-Information) ### Flights > [Flights from Toronto (YYZ) to Simpson Bay (SXM)](https://www.expedia.ca/lp/flights/yyz/sxm/toronto-to-philipsburg) > > [Flights from Pearson Intl. to NYC-All Airports](https://www.expedia.ca/lp/flights/yyz/nyc/toronto-to-new-york) ### Cruise ### Activities ### Packages > [Myrtle Beach Vacations](https://www.expedia.ca/Myrtle-Beach.d601685.Destination-Travel-Guides)