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"The only thing good about this hotel is the bus stop accross the street makes travel to Manhattan very easy. Otherwise, the hotel is in terrible shape and service is non-existent. When I checked in, I was given two keys. I went to the room door and both keys did not work. I returned back to the desk and was given two replacement keys. Again, I went to the door and they did not work. Returned back to the desk. The person there told me to go back to the door and that he will send a person to open the door. I asked, if every time I return to my room this will happen. He said 'yes'. I asked him if he just give me another room. He said yes he could but the same thing will happen there too because all the locks in the hotel are in terrible shape. I asked him if the maintenance person will come soon. He said he couldn't say. Then I asked if I could wait for the person in the lobby sitting in the chairs instead of standing at the door. He said the guy won't leave the door open when I'm not there. I asked him if maybe the meet me in lobby and we go together to the door. No, they couldn't do that. I went back to the door to wait and tried again and again while waiting and finally it worked. The hotel is definitely not maintained in a long time. All furniture is old. The walls haven't been painted in a long time. The bed looked clean though. I definitely won't go back to this property ever again. Probably, to no other La Quinta suites either."

"Nice room, staff helpful, breakfast was good and airport shuttle on time"

"Convenient location, reasonably priced. We stay here each time we depart from or return to EWR, and our stays have been consistently pleasant."

"Booked a 2 queen room and had 2 full beds. A/C didnt get very cold. Cheaper hotels like best western are we more comfortable"

"Everything was perfect- from the design of the quarters, the breakfast and the helpful staff at the front desk"

"They make you sign a NO SMOKING CONTRACT. However , even my room smelled weed… the WHOLE FLOOR was smelling cigarettes and weed… honestly TERRIBLE! The only positive thing was the staff, very helpful and kind."

"Room was not clean at all, Shower was dirty and did not put toilet paper for the 3 days we stay there was just 1 roll and was not full. "

"Will come again"

"Here’s a polished, personable, and concise version of your hotel review: This was my second time staying at the Kenilworth Hotel - Airport West, and once again I had a great stay. The room and bathroom were both very clean, and we appreciated the luggage rack, iron, and ironing board in the room. The check-in staff was very kind and welcoming, and the evening staff was also pleasant and helpful when they provided us with a toothbrush we forgot to bring. The only disappointment was that the AC in Room 231 did not cool the room very well. Other than that, everything was wonderful. I would definitely stay here again and recommend this location because it’s very quiet, which was the best part for us — plus the free parking is a great bonus!"