Search Lodges in Norfolk from CA $127

"Hotel itself was ok but staff charged me for room at check-in even though I paid in full online before arriving. I have to wait up to 5 days to get my refund. No apologies. Poor customer service."

"It is an older property and in the process of updating. The staff is customer oriented."

"The front desk people are extremely rude none of them where wearing name tags, "no management on duty OR to call", the guy at the front desk said he didn't know how to get in touch with management or didn't know corporates number. They tell you one thing then do another and be careful take pics of your room ALWAYS when you arrive and when you leave because they will try to keep your deposit as well "

"Staff lacked knowledge or ability to help. Room had hair everywhere. Over charged compared to agreed rate. Would not stay again"

"Room was clean and staff was kind, and professional."

"It was a great time until "

"Breakfast was good. My biggest problem is that you find out about renovations after you have paid. There were ants mainly in the restroom and yes we informed the staff. They waited until 10 pm and asked if we wanted to change rooms or they can spray, but would have to leave room for 2 to 3 hours. Why not offer that service while we gone all day long. "

"They DO NOT do early checkins. So if you arrive at 245...youll he waiting 15 mins till checkin"

"Loved the location on the beach. The pool is outdoor so it was closed till Summertime. Breakfast was OK. I would stay here again. We went to the pier fir dinner. Food was ok but i'de go there for drinks. Gators had good food. "