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Reviews of Days Inn & Suites by Wyndham Niagara Falls Centre St. By the Falls

2 out of 5
Days Inn & Suites by Wyndham Niagara Falls Centre St. By the Falls
5068 Centre St, Niagara Falls, ON

Reviews

8.4

Very good

Rating 10 - Excellent. 1452 out of 3104 reviews" "
Rating 8 - Good. 1065 out of 3104 reviews" "
Rating 6 - Okay. 335 out of 3104 reviews" "
Rating 4 - Poor. 139 out of 3104 reviews" "
Rating 2 - Terrible. 113 out of 3104 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Safe, clean, great staff and comfortable beds
Stayed 1 night in Apr 2024

8/10 Good

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great time celebrating a birthday!! Staff were so kind and accommodating :)
Stayed 2 nights in Apr 2024

10/10 Excellent

Joel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff 😊
Stayed 1 night in Apr 2024

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Apr 2024

6/10 Okay

Sarah

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities
This is a very basic hotel in Niagara Falls. If you are looking for luxury or an “experience”, this is not for you. If you are looking for a room and a really good priced one, this is for you! I have stayed here many times over the years for different reasons. This trip was for my birthday and it was myself, my husband and my two young children. We stayed in the third floor with a view of the tattoo parlour across the street, which is not a problem for us but something to keep in mind if you are picky. I have stayed here many times in my 20’s when I was there to party and I’d say this hotel is a decent fit for both reasons. The one aspect the lowered my rating for the hotel is the lack of sound proofing. If your neighbours to any side are showering, you will hear it. If someone runs down the hall, you will hear it and your door will rattle. Again, consider this before you book and leave a bad review base on this cause this is great hotel that doesn’t deserve negative reviews.
Stayed 1 night in Apr 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was awesome
Stayed 1 night in Apr 2024

8/10 Good

AKM

Liked: Amenities, property conditions & facilities
Everything was good end of day I lost one of my jacket it’s not found
Stayed 2 nights in Apr 2024

8/10 Good

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant staff... affordable breakfast.. quiet and close to the falls and attractions
Stayed 1 night in Apr 2024

10/10 Excellent

Maria Karissa

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Days Inn! Only issue is there is not a lot of choices on the breakfast buffet but no big deal! Well be back!
Stayed 2 nights in Apr 2024

10/10 Excellent

Amy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very fast reliable service. Easy check in and check out! Would have enjoyed complimentary breakfast included with the cost. Other than that the stay was great!
Stayed 1 night in Apr 2024

10/10 Excellent

Josh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay, great staff, great location, nice beds, love all the snacks they have downstairs. thanks guys!!
Stayed 4 nights in Mar 2024

10/10 Excellent

Mary -anne

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Apr 2024
Response from Dana Danci, Assistant General Manager on Apr 16, 2024
Dear Mary-Anne,Thank you so much for your feedback! We hope to see you again!

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfy bed. Good staff. Had nothing wrong with it, or happen.
Stayed 1 night in Apr 2024
Response from Dana Danci, Assistant General Manager on Apr 16, 2024
Dear David,Thank you so much for your feedback! We hope to see you again soon!

8/10 Good

3sola

Travelled with family
Liked: Cleanliness, staff & service
I like suite 4Th floor it's spacious and the staff are nice and cooperative :)
Stayed 1 night in Apr 2024
Response from Dana Danci, Assistant General Manager on Apr 16, 2024
Thank you for taking the time to provide your feedback for our hotel! We hope to see you again!

8/10 Good

Ladislav

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
convenient location and very professional staff
Stayed 1 night in Apr 2024
Response from Dana Danci, Assistant General Manager on Apr 16, 2024
Thank you so much for your feedback! We hope to see you again!

10/10 Excellent

Thilosh

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Good place for family stay close to Clifton hill and wego bus stop
Stayed 2 nights in Apr 2024
Response from Dana Danci, Assistant General Manager on Apr 16, 2024
Dear Thilosh,Thank you so much for your feedback! We hope to see you again!

6/10 Okay

Jodi

Travelled with family, Travelled with group
Liked: Staff & service
Disliked: Cleanliness
Our room didn't smell fresh. It smelled mildewy and musty the whole time we were there.
Stayed 1 night in Apr 2024

4/10 Poor

Lam Lien Huong

Disliked: Cleanliness, property conditions & facilities
The water is not hot enough for showering, the light bulb was broken, the coffee and sugar bags were bitten and eaten by some rodents
Stayed 1 night in Mar 2024

2/10 Terrible

Thomas

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Invest in some towels that are made for adults. Very disappointing. If you are staying here bring your own pillows. Cheap pillows. Towels like sand paper, so bring your own towel as well. Cheap crappy hotel.
Stayed 2 nights in Apr 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

lucia

Travelled with group
Liked: Cleanliness, staff & service, amenities
The property is outdated, is fairly clean, but carpets are old and not very clean.
Stayed 1 night in Apr 2024
Response from Celina - Front desk on Apr 25, 2024
Thank you for your feedback. We try hard to keep our place clean but if we've missed the carpets we apologize. We will surely try better next time.

10/10 Excellent

Nikhil

Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel
Stayed 1 night in Apr 2024
Response from Celina - Front desk on Apr 25, 2024
Appreciate your positive feedback. Hope to have you back again.

10/10 Excellent

Sarabjit

Stayed 1 night in Apr 2024
Response from Celina - Front desk on Apr 25, 2024
Appreciate your positive feedback.

8/10 Good

Daniela A

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was exactly what we needed, clean place to stay near everything we wanted to see and do in Niagara
Stayed 2 nights in Mar 2024
Response from Celina - Front desk on Apr 25, 2024
Appreciate your positive feedback. Hope to see you again.

10/10 Excellent

Rahul

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect
Stayed 1 night in Apr 2024
Response from Celina - Front desk on Apr 25, 2024
Appreciate your positive feedback

10/10 Excellent

Sahar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Celina - Front desk on Apr 25, 2024
Appreciate your positive feedback

6/10 Okay

Ronalyn De La

Stayed 1 night in Mar 2024

6/10 Okay

Phil

Stayed 2 nights in Sep 2023

8/10 Good

Tarek

Travelled with family, Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 1 night in Mar 2024
Response from Celina - Front desk on Apr 25, 2024
Thanks for your feedback.

8/10 Good

Jason

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location, clean hotel.
Stayed 1 night in Apr 2024
Response from Celina - Front desk on Apr 25, 2024
Appreciate your positive feedback

10/10 Excellent

Perry

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything.
Stayed 4 nights in Mar 2024
Response from Celina - Front desk on Apr 25, 2024
Thank you for your feedback.

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value !
Stayed 1 night in Apr 2024
Response from Celina - Front desk on Apr 25, 2024
We appreciate you taking the time to give a feedback.

8/10 Good

Nicholas

Travelled with family and small children
Liked: Cleanliness, staff & service
The rooms are definitely a little older, but it was much cleaner than our previous hotel. The staff were great. The pool wasn’t very attractive for us, but we also just came from a southern holiday. There happened to be some crime in the area during our stay but we never felt unsafe. I’m not thrilled by the Clifton Hill area, but that’s personal preference.
Response from Celina - Front desk on Apr 25, 2024
Thank you for your feedback.

8/10 Good

marinel

Stayed 1 night in Apr 2024

6/10 Okay

Abhinav

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
No Water provided in room
Stayed 1 night in Mar 2024
Response from Puneet on Apr 3, 2024
Hello AbhinavThank you so much for taking the time on giving us the review and much appreciated feedback

6/10 Okay

Carla

Property needs make over more presentable .No hot water.
Stayed 2 nights in Mar 2024
Response from Puneet on Apr 3, 2024
HelloThank you so much for taking the time on giving us the review and much appreciated feedback

8/10 Good

Catherine kay

Travelled with family and small children
Nice and beatiful staff!
Stayed 1 night in Apr 2024
Response from Puneet on Apr 3, 2024
Hello CatherineThank you so much for a great review and much appreciated feedback We hope to see you again soon!

10/10 Excellent

Laila, Montreal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Puneet on Apr 3, 2024
Hello LailaThank you so much for a great review and perfect scoreWe hope to see you again soon!

8/10 Good

Sunny

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Puneet on Apr 3, 2024
Hello SunnyThank you so much for a great review and much appreciated feedback We hope to see you again soon!

6/10 Okay

Matthew

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
Check in was good. Room didn't get turned down at all, but housekeeping was able to provide is with extra towels,.coffee cups and a change.of sheets.as requested, which was.good.
Stayed 2 nights in Mar 2024
Response from Puneet on Apr 3, 2024
Hello MatthewThank you for taking the time on giving us the review and much appreciated feedback. We also extend our apologies if there was any inconvenience happened during your stay

8/10 Good

Vijay

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Mar 2024
Response from Puneet on Apr 3, 2024
HelloThank you so much for a great review and much appreciated feedback We hope to see you again soon!

6/10 Okay

Lesley

Liked: Cleanliness, staff & service
The walk to Clifton hills was very short
Stayed 2 nights in Mar 2024
Response from Puneet on Apr 3, 2024
HelloThank you so much for a great review and much appreciated feedback We hope to see you again soon!

8/10 Good

kayi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the expertise of the staff.
Stayed 2 nights in Mar 2024
Response from Puneet on Apr 3, 2024
Hello KayiThank you so much for a great review and much appreciated feedback We hope to see you again soon!

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Puneet on Apr 3, 2024
Hello TristanThank you so much for a great review and perfect scoreWe hope to see you again soon!

10/10 Excellent

Jackelinne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is good, staff nice and friendly.
Stayed 1 night in Mar 2024
Response from Puneet on Apr 3, 2024
Hello JackelinneThank you so much for a great review, perfect score & really appreciated your feedback We hope to see you again soon!

10/10 Excellent

Camille

Stayed 2 nights in Mar 2024

8/10 Good

DENISE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and the staff was friendly my only complaint was that I was on the first floor and the window looked out to an alley which was not a nice view, had items wrapped in tarps, no natural light. All else was great!
Stayed 3 nights in Mar 2024
Response from Celina - Front desk on Apr 25, 2024
Sorry about not having a good view, But next time you come to stay with us remind us and we will place you on a higher floor.

10/10 Excellent

Helen

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great locations, 1 mins walk to Cliffton Hill. 7 mins walk to Casino Niagara. The room has a big mini fridge that works very well as well!
Stayed 2 nights in Mar 2024
Response from Puneet on Apr 1, 2024
Hello HelenThank you so much for the review and much appreciated feedback. Glad to hear you liked our property for your stay and we would love to see you again!

8/10 Good

Carrie, Toronto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Days Inn & Suites by Wyndham Niagara Falls Centre St. By the Falls is centrally located by Clifton Hill and a few minutes walk to the falls. Lots of dining options in the immediate area and lots to see and do. Rooms are spacious, clean and have the standard amenities.
Stayed 2 nights in Mar 2024
Response from Puneet on Apr 1, 2024
Hello CarrieThank you so much for the review and much appreciated feedback. Glad to hear you liked our property for your stay and we would love to see you again!

10/10 Excellent

Kohen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was the best hotel I’ve ever stayed at. Was super easy to walk the midway
Stayed 1 night in Jan 2024
Response from Puneet on Apr 1, 2024
Hello KohenThank you so much for the review and much appreciated feedback. Glad to hear you liked our property for your stay and we would love to see you again!