Search Castles in Newbury from CA $136

"First, the staff are awesome! The club lounge hostess, Antoinette, was the highlight of our 2-day stay. Warm, friendly and welcoming. Second, we enjoyed the breakfast buffet. Third, the hotel's third floor connects to the Cleveland Clinic. Very convenient. Lastly, this hotel needs refreshing and updating. We paid $800+ for two nights, and expected so much more in terms of decor and cleanliness. I really felt duped. Carpets, furniture, walls all had stains. "

"The staff at this motel went above and beyond to make our stay pleasant. The gal at the front desk during the day by the name of Crystal is wonderful. A gentleman by the name of Michael is a server in their restaurant. He is amazing. He made breakfast special, which was delicious. The room I must say needed some attention. I couldn’t take my shoes off. The floor and carpet made my socks dirty. There was a lot of dust in the room. I do know that housekeeping only has a certain amount of time to clean each room but this isn’t acceptable. The bed was clean and comfortable. We slept well. We are coming back to stay in a few days. I am hoping this was just a fluke."

"There isnt any real breakfast here,no microwave in the rooms either,won't be staying here again."

"Breakfast okay. Good good options. Foam plates made it less appealing "

"Toilet in the room did not work properly"

"The overall look of the property was pleasant. It looked nice until you got into the elevator. Trash in the elevator. The room was barely clean. Very dusty and actual dirt on top of the ice bucket lid. The bathroom floor was sticky. The room just felt so gross. You just didn’t want to walk with bare feet anywhere in that room. It took two trips ( a long way - we were on the 4 th floor) to get a key that would open the door. They had to give us a new room. Here is the positive: The beds were clean and comfortable It was quiet. Good blackout curtains. Would I stay here again? Absolutely not."

"My room on the third floor was very clean and bed comfortable. However there was water damage on the wall above the desk. It appeared someone tried to tape the wall paper where it was coming off a bit. (?) "

"We thought everything was great. Very clean, great service, friendly, and very accommodating. No complaints. Breakfast was also very good."

"You could get anything you needed for cooking. Morning breakfast was weak; usually not much to pick from; very picked over."