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Reviews of Drury Plaza Hotel New Orleans

3 out of 5
Drury Plaza Hotel New Orleans
820 Poydras Street, New Orleans, LA

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1345 out of 1652 reviews" "
Rating 8 - Good. 235 out of 1652 reviews" "
Rating 6 - Okay. 43 out of 1652 reviews" "
Rating 4 - Poor. 15 out of 1652 reviews" "
Rating 2 - Terrible. 14 out of 1652 reviews" "

9.6/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Folks at the front desk were very helpful with checking in but also with navigating the trolleys etc
Stayed 1 night in May 2024

10/10 Excellent

Brittany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great!
Stayed 1 night in May 2024

8/10 Good

Angelica

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Had a great experience here stayed 3 nights and 4 days with my mother and cousin and we had a great time. I would highly recommend.
Stayed 3 nights in May 2024

10/10 Excellent

Sofia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, walkable distance to the most iconic neighborhoods. The staff was very friendly and the rooms were clean.
Stayed 1 night in May 2024

8/10 Good

Yvette

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Clean, convenient hotel. Large but slightly old fashioned/traditional room. Windows don't open so the room smelt a little of dampness - probably because it's so warm and humid and no air circulates. Breakfast had a good range of options and the added bonus was the food you were offered later in the day around dinner time - with three drinks tokens (you could have alcohol). It's an easy walk to Bourbon and Canal Street - and not too far from the waterfront either. A good bet for a stay in NOLA.
Stayed 1 night in May 2024

10/10 Excellent

Lydia, East Hampstead

Travelled with family
Rooms were soundproof, no noise at all
Stayed 2 nights in May 2024

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay! Everyone was very friendly and eager to help. Great breakfast and dinner bar. Free breakfast is usually not great but Drury has it figured out! Also has free dinner bar, and free drinks! Rooms are tidy and can’t hear any outside noise or people in the next room. Would definitely stay here again!
Stayed 2 nights in May 2024

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very nice and helpful. Very nice place.
Stayed 5 nights in May 2024

10/10 Excellent

Samatha

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a fantastic stay at Drury. We enjoyed the pool and hot tub. The buffet and included drinks for the reception, were very nice. We also thoroughly enjoyed the included breakfast. The room was very clean as was the rest of the hotel. Can’t wait to plan another trip to New Orleans because I know where I’m staying!

8/10 Good

Yvette

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024

10/10 Excellent

youngmi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in May 2024

10/10 Excellent

Hiep

We had a very nice experience at Drury. We weren’t too n any way disappointed. The room was clean, staffs were friendly and professional. The complimentary breakfast along with evening drinks were better than we expected. Thank you.
Stayed 2 nights in May 2024

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable stay and in walking distance to trolley and French Quarter.
Stayed 6 nights in May 2024

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, property conditions & facilities
Bbbbbbbv
Stayed 4 nights in May 2024

8/10 Good

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Service was excellent, bar chicken wings were great. The breakfast buffet had a nice variety, could improve on the eggs, no yolk flavor. The interior was very dark no wall art almost depressing. Landscaping could use some attention especially the rose bushes (one of my favorite flowers). Over all I would return and recommend to others.
Stayed 4 nights in May 2024

8/10 Good

Vicky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was very warm there and the A/C seemed to do little to cut the humidity. The room was tight but understandable for the age of the building and limited space
Stayed 2 nights in May 2024

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was a great pick: not in the French Quarter but close enough by walking. It has a great pool, which you need in NOLA heat. Great staff at the front desk, they were so friendly whenever I needed something. The rooms are also spacious and clean. If I ever come back to NOLA, I am staying here again.
Stayed 7 nights in May 2024

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our new favorite place to stay in New Orleans!
Stayed 1 night in Feb 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it
Stayed 1 night in May 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were outstanding!
Stayed 2 nights in May 2024

10/10 Excellent

Ignacio, LaMarque

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything about this property
Stayed 1 night in May 2024

10/10 Excellent

Glenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so friendly and they help me all the time, thank you! The only problem was the noise in the exterior but it wasn’t inevitable bc in the around was several construction projects
Stayed 1 night in May 2024

10/10 Excellent

francis

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in May 2024

10/10 Excellent

Norman

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean, quiet, and comfortable. Enjoyed the breakfast and free happy hour. Friendly staff
Stayed 3 nights in May 2024

8/10 Good

Harvey

Liked: Cleanliness, staff & service, property conditions & facilities
Staff friendly.
Stayed 5 nights in May 2024

10/10 Excellent

Luanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all friendly and helpful. The breakfast and reception food were good and plentiful. Lots of options. The room was comfortable and quiet for the most part. Only street noise at times because of the location of the room. Would definitely stay here again.
Stayed 3 nights in May 2024

10/10 Excellent

Megan

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very pleased with our Drury stay. The rooms and the pool/hot tub area were nice and well kept. The staff was super friendly and helpful. The area felt safe and the location is only about a 15 minute walk from the French Quarter. We really enjoyed the complimentary breakfast, it wasn't fancy but they had a lot of options and it helped us save money for more fun on the town. We didn't take full advantage of the complimentary happy hour and snacks, but that is also a great way to save. Other than the hot tub being sort of grimy one evening from all the use during the day, we had no complaints and would definitely stay there again.
Stayed 4 nights in Apr 2024

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly & helpful staff, free breakfast in the morning, free drinks and light dinner in evening. Great deal.
Stayed 3 nights in Apr 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Aika

Liked: Cleanliness, staff & service, amenities
Great hotel
Stayed 4 nights in Feb 2024

8/10 Good

Jennifer

Travelled with family
Liked: Property conditions & facilities
Great HEATED outdoor pool & hot tub for relaxation and relief after all the walking & touring of the city. Room with microwave & mini refrigerator. Nice happy hour offering.
Stayed 1 night in Apr 2024

6/10 Okay

Praprut

Stayed 3 nights in Mar 2024

6/10 Okay

Kirsten

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 3 nights in Mar 2024

10/10 Excellent

Brian

Stayed 1 night in Apr 2024

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Cody, Grand Cane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, was able to walk everywhere. Clean hotel, beds were comfortable. Probably could use a little bit of updating but overall nice.
Stayed 2 nights in Apr 2024

10/10 Excellent

Mattia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Ariane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

10/10 Excellent

Robby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay there often. Always a great experience. Central location to all of the places we visit.
Stayed 2 nights in Apr 2024

10/10 Excellent

Julie

Travelled with family
Everyone has been very friendly and helpful! We were pleasantly surprised by the free drinks and dinner!!
Stayed 1 night in Apr 2024

10/10 Excellent

Camilo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Staff, Excellent Customer Service, comfortable rooms. Breakfast has room for improvement
Stayed 2 nights in Apr 2024

10/10 Excellent

Aleaha

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loveeee will be back
Stayed 2 nights in Apr 2024

10/10 Excellent

Lauren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff did an excellent job every morning keeping the breakfast area sanitary and clean
Stayed 3 nights in Mar 2024

8/10 Good

Vanessa

Travelled with pets, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The two times I have been here, there were no trash bags in the trash can. Nothing too major, but we were two women and it was that time of the month. Also, I wish the fees were more upfront. We had a dog and a car, and when making the reservation ~2 weeks before, I didn’t realize the pet fee had not been added. By the end, I added almost $100 to the total price. Parking, check-in/out and navigation was smooth.
Stayed 1 night in Apr 2024

10/10 Excellent

Marvin

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
My family love this place. Everything is close. Nice pool good service
Stayed 3 nights in Mar 2024

10/10 Excellent

Nathaniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was Absolutely amazing. Warm, accommodating and very knowledgeable about the area. The pool and hot tub were great as well. And the complimentary breakfast happy hour drinks were great as well! Definitely making this our spot in NO from now on
Stayed 3 nights in Apr 2024

6/10 Okay

kyle

Travelled with partner
Liked: Cleanliness, staff & service
not great but not terrible. hot tub on the roof wasn't working (one of the big selling points for us staying). kickback meal/drinks were of very poor quality (food was dreadful, beer was room temperature at best). loud barking dog a few rooms away woke us up extremely early and staff did nothing. that said, the room was comfortable, spacious, and well-kept. but honestly unless you're on a very tight budget i'd suggest looking for other hotels next time
Stayed 1 night in Apr 2024

8/10 Good

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Free breakfast and happy hour was a nice perk.
Stayed 5 nights in Mar 2024