Lodges in New Haven County

"The best part of my state was the lady that checked me in she was very amazing she was the only one there but she got her job done she was very instrumental and very excellent horrible position"

"Parking was great the pillows were too small for a king size bed there was three small pillows on the bed when asked for an extra pillow I was told I had to wait until the next day when the next day came I asked and the maid was very rude I looked out the door to get fresh towels and she got mad because I needed fresh towels other than that stay was good but I think they need to have someone there that can understand English as well as Spanish"

"Bed was uncomfortable and creaky, and walls were thin—we could hear people at 3am. Breakfast was good."

"Just the bathroom seemed to have had hair in the tub not belonging to us "

"The TV didn't work, the wifi was in and out, property basic upkeep was deficient including plugs, lighting fixtures pulling from wall. The shouwer handle also pulled out from the fixture which a simple tightening of a set screw would have solved."

"Hotel is in a great location, perfect for walking around the area. Nearby parking is very convenient, but tight. Staff was friendlt, everything was clean, room was large and quality was fantastic. Would stay here again. "

"Very attentive to our requests. We asked for extra pillows and they were provided in a very timely manner. Thank you to the team."

"Very disappointed. Best Western Executive hotel are definitely off my list of places to stay. I have never been charged $200. for incidentals on registration. I see this as a cash grab. The carpet in the room was dirty as well as the floor in the bathroom. The eggs at breakfast tasted like rubber and I was really taken back when I witnessed the breakfast person on his phone and then placing muffins in the case with his bare hands. Not good!"

"Couch bed lacked sheets and pillows. It is ridiculous that I had to ask for them in first place. The two ladies at front desk took care of it for me though. Beds were hard and not comfortable at all…..sleep like crap"