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Top Nelson Hotel Reviews
Crow Wood Hotel & Spa Resort
8/10 Good
"We had a lovely stay. The hotel is modern, clean and well presented, and the restaurant, bar and breakfast teams were absolutely fantastic — friendly, welcoming and a real credit to the hotel. Unfortunately, our check-in experience was disappointing. Despite booking a luxury double room, we were initially allocated an accessible room. When we queried this and showed our booking confirmation, which clearly confirmed the room we had reserved, both reception staff and the manager suggested the error was ours rather than acknowledging the hotel's mistake. Having travelled extensively and stayed in hotels around the world, we felt this fell short of the level of customer service expected from a hotel of this standard. Thankfully, the excellent service from the restaurant, bar and breakfast teams helped make the overall stay enjoyable. The hotel itself is lovely, but we feel that some additional training for the reception team would help bring the check-in experience in line with the otherwise high standards of the hotel."
Mercure Blackburn Dunkenhalgh Hotel & Spa
10/10 Excellent
"The staff were exceptionally attentive, with a proper “can do/will do” attitude, a refreshing change…Well done Mercure, and the Hotel Management."
The White Swan Hotel
10/10 Excellent
"Excellent equipped and clean room, highly recommended"
Mercure Manchester Norton Grange Hotel & Spa
8/10 Good
"Few words - Lovette (I am sorry if I am spelling the name wrong) was amazing and so welcoming. Everyone else at the reception unhelpful especially at night they make you come to the reception to collect cutlery or anything. It may be because they are short staffed. Restaurant staffs are lovely. No complaints but just be informed no free bottled water as its Green friendly. Please ask for dental kit"
Cedar Court Bradford
8/10 Good
"Hotel and room were clean. Some scuff marks on corridor paintwork and doors. Other guest were noisy and a lot of traffic noise if you leave the window open. Breakfast good choice but hot meal a little cold and my sausages were undercooked. However plenty of choice. Staff seemed a little disorganized but we're pleasant and helpful. Parking was good at £4 per day. Location excellent to AI and M62 so easy access when leaving. Short taxi ride into town and fairs excellent."
Barton Manor Hotel & Spa, BW Signature Collection
8/10 Good
"Easy parking at the front of the hotel, friendly welcome. Loved that the check in was after 2pm! Room was an Exec Patio king which was on the ground floor of the new wing, overlooking the front. Very clean, with toiletries, iron ironing board, coffee machine, kettle, simple but good storage for a couple of nights stay. Shelving for own toiletries in bathroom and great mirrors/lighting. Hairdryer, smart tv. Comfortable bed and pillows, usb ports beside bed, blackout curtains, and patio door with outside table and chairs. To use the inside pool you were charged £10 for 2 sessions and were a towel. Lockers to use were £1. Very disappointing spa facilities. No shower gel/shampoo provided. One water replenishment machine was in an award position, in a unisex changing area, not in spa itself. The whirlpool didn’t have any bubbles. Pool steps not clean and rubbish left in the sauna, unfortunately won’t be using again. The front reception/bar area did smell of sewage but not sure if that’s a permanent smell or the amount of rainfall. Despite the negativity we did have a lovely room and a good nights sleep. Breakfast was plentiful and a great choice of buffet."
Delta Hotels by Marriott Preston
8/10 Good
"Several visits now. Staff and Food always excellent. The Steam Room in the Spa was Out of Order, which was a shame. I now mention it every time about the front door, it is so heavy and difficult to open. A motorised power door should be installed. Also, the state of the car park is atrocious. I don't care that it is a 3rd Party, It is bringing the hotel down."
Cedar Court Huddersfield
10/10 Excellent
"Only 1 point parking charges apply when staying here."
The Victoria Hotel, Bradford by Sunday
10/10 Excellent
"Beautiful"
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