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Tensing Pen Hotel

Photo gallery for Tensing Pen Hotel

Aerial view
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Outdoor pool, pool umbrellas
Tree House | Balcony

Overview of Tensing Pen Hotel

Tensing Pen Hotel

4.0 star property

9.4/10 Exceptional

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Spa
  • Restaurant
West End Road, P.O. Box 3013, Negril, Westmoreland

Explore the area

  • Popular LocationNegril Lighthouse14 min walk
  • Popular LocationNegril Cliffs2 min drive
  • Popular LocationNegril Watershed Environmental Protection Area5 min drive
  • AirportNegril (NEG-Negril Aerodrome)15 min drive

Room options

About this area


Located on the waterfront, Tensing Pen Hotel is in West End, a neighborhood in Negril. Negril Lighthouse is a notable landmark, and the area's natural beauty can be seen at Negril Cliffs and Seven Mile Beach. Don't miss out on a visit to Kool Runnings Water Park. Take an opportunity to explore the area for water adventures such as snorkeling. Guests appreciate the hotel's quiet location.

What's nearby

  • Negril Lighthouse - 14 min walk
  • Negril Cliffs - 2 min drive
  • Throne Room - 5 min drive
  • Negril Watershed Environmental Protection Area - 5 min drive
  • Time Square Mall - 11 min drive

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 83 min drive


  • Rick's Cafe - 3 min walk
  • Sips & bites - 12 min walk
  • Rockhouse Restaurant & Bar - 14 min walk
  • Presley's Seafood Bar & Grill - 14 min walk
  • Murphy's - 15 min walk

About this property

Tensing Pen Hotel

4-star hotel located in West End
Located close to Negril Lighthouse and Negril Cliffs, Tensing Pen Hotel provides free continental breakfast, a roundtrip airport shuttle, and a terrace. Treat yourself to spa services, such as a Swedish massage, a facial, or a body scrub. The onsite Caribbean cuisine restaurant, The Lodge, features ocean views. In addition to shopping on site and a garden, guests can connect to free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool with pool umbrellas
  • Free self parking
  • A gift shop, concierge services, and coffee/tea in the lobby
  • A 24-hour front desk, a porter/bellhop, and tour/ticket assistance
  • Guest reviews give top marks for the helpful staff
Room features
All 25 individually furnished rooms offer amenities such as free WiFi, safes, and room service.
More conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • Wardrobes/closets, refrigerators, and childcare services

Awards and affiliations

Tensing Pen Hotel is listed in the 2021 Travel + Leisure 500.



Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
This information is provided by our partners.

Property amenities


  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free continental breakfast available daily 7:30 AM–10:30 AM
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Restaurants on site

  • The Lodge

Things to do

  • Outdoor pool
  • Shopping
  • Spa services
  • Yoga classes

Family friendly

  • Babysitting (surcharge)
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Refrigerator


  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms


  • Garden
  • Pool umbrellas
  • Terrace


  • Body scrubs
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Treatment room


  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have elevators
  • Accessible bathroom (select rooms)


  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities


  • Bed sheets
  • Ceiling fan


  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels

Food and drink

  • Refrigerator


  • Individually decorated
  • Individually furnished
  • Iron/ironing board
  • Safe

Similar properties

See similar properties



Check-in from 3:00 PM - 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18


Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk


Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 60.0 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 70.00 per person (one-way)
  • Airport shuttle fee per child: USD 70.00 (one-way), (up to 12 years old)
  • Rollaway bed fee: USD 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Pen Hotel
Tensing Pen
Tensing Pen Hotel
Tensing Pen Hotel Negril
Tensing Pen Negril
Tensing Pen Jamaica
Tensing Pen Hotel Hotel
Tensing Pen Hotel Negril
Tensing Pen Hotel Hotel Negril

Frequently asked questions

Does Tensing Pen Hotel have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Tensing Pen Hotel?

As of Jan 26, 2023, prices found for a 1-night stay for 2 adults at Tensing Pen Hotel on Jan 31, 2023 start from CA $489.54, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tensing Pen Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Tensing Pen Hotel?

Self parking is free at this property.

What time is check-in at Tensing Pen Hotel?

Check-in is from 3:00 PM - 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Tensing Pen Hotel?

Check-out is at noon.

Does Tensing Pen Hotel provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 70.00 per person applies.

Where is Tensing Pen Hotel located?

Located in West End, this beach hotel is within 1 mi (2 km) of Negril Lighthouse and Negril Cliffs. Seven Mile Beach and Negril Hills Golf Club are also within 6 mi (10 km).




Rating 10 - Excellent. 167 out of 211 reviews" "
" "10 - Excellent 79%
Rating 8 - Good. 35 out of 211 reviews" "
" "8 - Good 17%
Rating 6 - Okay. 5 out of 211 reviews" "
" "6 - Okay 2%
Rating 4 - Poor. 4 out of 211 reviews" "
" "4 - Poor 2%
Rating 2 - Terrible. 0 out of 211 reviews" "
" "2 - Terrible 0%




Staff & service




Property conditions & facilities




10/10 Excellent


Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want peace and relaxation, this place is perfect. Great scenery, quiet and beautiful.
Stayed 3 nights in May 2022

10/10 Excellent


Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Mar 2022

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check in, the staff, the premises were all amazing. I wish I stayed here for the entire trip but everyone suggested that I split the trip between the cliffs and the beach. Truth be told, when I booked, they only had one night available. It was worth it. My god what a beautiful place! The views, the food and the staff. I experienced some homophobia in Negril but not at Tensing Pen. So thank you! I will definitely be returning!
Stayed 1 night in Apr 2021

8/10 Good

Verified traveller

Stayed 3 nights in Apr 2021

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay very much!
Stayed 3 nights in Dec 2020

10/10 Excellent


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
us Time
The Staff was Amazing. It’s a place to spend quality time with your partner. No, tv on the property made it easy to spend time
Stayed 2 nights in Oct 2020

10/10 Excellent

Adrian, Chicago

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am in love with this place and I cant wait to be back in Jamaica to stay there
Stayed 1 night in Jul 2020

8/10 Good


Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spectacular Views
We typically stay on the beach when we visit Jamaica but I decided to try something new so we stayed West End side of Negril instead of 7 mile beach. It was my husband birthday celebration and we were NOT disappointed. We loved it!! The views were out of this world spectacular. The grounds were quiet and tranquil and full of trees and flowers. Our ocean view room was breathtaking. We watched the sunset from our balcony. We had trees surrounding our balcony so it felt like we were on a private island. Some additional details beds were super comfortable I personally hated the pillows because they were soft instead of firm. There was no TV in the room but we didn’t care. We wanted to relax. Bathroom was very spacious but water pressure not so great. My only complaint is against the food. I wasn’t impressed and to be fair my husband is a chef so my palette and standard is VERY high. I thought food was a bit overcooked for my personal taste. Otherwise staff was very friendly and helpful. I would definitely recommend staying here and we will definitely return. Bonus this location is walking distance to the famous Rick’s Cafe.
Ocean view from bridge
Outside shower
Front entrance
Day view from room
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An absolutely amazing property with attentive caring staff. This is my second trip to Negril and my first visit at this property and it will be where I return in the future. You are made to feel like family. You are close enough to 7-mile beach to get there via a short taxi ride, can walk to Rick's, and yet it feels isolated, peaceful, and quiet. Just perfect.
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2020