8/10 Good
Irina
Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
May 11, 2024
Liked: Cleanliness
The pros: super clean rooms, even though we had a AC leak which isn’t uncommon they fixed it immediately, cleaned our room twice a day wonderfully. Buffet food was better than the restaurants, loads of options and all had flavor! Chicken hut on the beach was delicious! Entertainment staff were great! Really child friendly. Clean beautiful property.
The cons: service is slow as expected in Jamaica, except for this one women at the pool Teodeen, who was absolutely magical! The cafe shop staff were just not it, they seemed annoyed everytime anyone went in there and honestly at times rude. Not many options of restaurants, and you can only book two days out and if your a big party like us (4 rooms) we had to literally download the app and like book at the same time to reserve the 6:30pm slot as the other a lot was 8:15pm and if you were too slow you would lose the reservation as they booked quickly, which was annoying so we only went to two restaurants and that was it. Steak house was an extension of the buffet and the Japanese hibachi place was super basic not impressed at all. Food at the restaurant wasn’t good but the buffet was great! Also there are some bugs that literally eat you alive there, we thought mosquitoes but heard it may be sand fleas, either way half our group was bitten so bad they scratched to blood! Bring bug spray!!!
Overall good stay!
Irina
Stayed 7 nights in May 2024