All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Underground parking included is helpful
Restaurant is high end and amazing
Junior suite has a huge balcony
Fridge comes with bottled water and other drinks. No elevator to room so several sets of stairs. Convenient to airport- 15 min and 40 euros. I’d stay here again
Staff was wonderful upon check in! There was free parking on site and a nice restaurant on site as well! Small and convenient hotel not to far from all the wonderful things that Napoli has to offer!
good location near the airport and shopping center
Business like oriented ,easy access to airport,big shopping center across the street and very good restaurant .nice,clean,good service,
furnitures a little outdated.
There is nothing to do around town, and the hotel had a restaurant and bar going. The fireworks all night, and dog barking in the room next to me sucked, but nothing to do w the hotel.
andy
Stayed 1 night in Apr 2018
Response from Alessandro Accardo on Apr 3, 2018
kind Guest,
Thank you for having stayed at our hotel, hoping to have it again as our welcome guest.
Best regards
The trip from Naples airport was an experience not to be repeated with the taxi driver not knowing where he was going nor how to get to the hotel. But this was the one and only negative on what proved to be a thoroughly enjoyable short break . We were made to feel very welcome from the moment we arrived and the restaurant staff could not have been more helpful and attentive. Nothing it would appear was too much trouble for them.
Never having stayed in an Italian hotel before all I can say is that if this level of service is extended to all the guests we will have trouble booking another holiday because the hotel will always be full.
Well done
Mike
4/10 Poor
Verified traveller
Aug 22, 2016
Disliked: Staff & service
Not as it seems on paper
The hotel is in what seems to be quite a rough area. We stayed here for one night on the way from Pompeii to Naples to get an early morning flight. The only good thing was the underground secure car park. Restaurant was closed at 8pm when we arrived. The bar menu was tiny and the area is not friendly. Manager suggested he could "escort" us to dinner which was quite worrying. Cheap for a reason.
Verified traveller
2/10 Terrible
K.T
May 16, 2016
Liked: Staff & service
Nice staff but that's it.
Dogs barking in the rooms constantly. Booked for 5 days and only stayed 2. Placed above kitchen who just screamed and shouted at each other all day and night. Rooms run down, and very little to do in Volla. 45 euros to get a text 1 way to Naples. Food good although breakfast was sparse.
A lovely place to stay, good staff nice rooms and excellent WiFi. However would have enjoyed the stay more if the hotel's restaurant was open the each night we stayed. Also not much to do around the neighborhood.
Was a great hotel to stay at. Room was cleaned every day, great sheets and towels. Staff were amazing and helped us a lot. Their restaurants was superb. The neighbourhood was a bit dodgey. But awesome price and worth the stay!! We stayed 8 nights! Close enough to to travel around to Pompeii, Amalfi Coast and all the sights. If you have a car.
Kurt
4/10 Poor
pat, london
Aug 2, 2015
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Not close to Napoli at all unless you have a car
The hotel was far away from Napoli the tube shut at 7 and there was no buses or taxis if you got a taxi from Napoli very expensive staff at hotel very helpful but staff in restaurant very rude service very bad
Hotel is very dated, and seemingly in a difficult area of Naples. We were using this hotel as our final stop before turning in our rental van and flying out of Naples. The fueling stations are not near and are in a more dangerous part of town. We didn't dare venture out after dark because we didn't know the area and it certainly seemed wild. Hotel personnel certainly tried hard to please. Attached restaurant is excellent, the only bright spot. Parking is free but very difficult. Wi-Fi is very intermittent and difficult.
We arived at the hotel on Monday 30.6.14 about 10:20 in the morning to be greeted by a member of staff who barely spoke English only fluent Italian and very quickly gave us our room key. Our Room was located on the ground floor near the restaurant and main reception area we entered the room to be greeted by lots of banging angle grinding and found ourselves overlooking a house which was under renovation plus the shouting of the workers on-site and generally noisy up to about 4-5pm. i must admit despite this we both managed to get a good night's sleep but of course were awakened next day early at about 8am by the construction work The Breakfast was served on the 2nd Floor in what must be described as a banqueting room or maybe used for weddings once again we were confronted by a Young Italian Girl who spoke no english at all and fastened herself behind this counter so we had to help ourselves to the cups and bring them out to her to fill them up with coffee or tea which we did many times the breakfast itself can only be described as "non-existent"the cereal stackers did not work only a few eggs which you had to cook yourselves a few strips of ham,croissants which were never refilled fruit when finished never replenished and 3 jugs of juice never topped up and the tables never tided up or cleaned after the last guest had left and this girl who seemed totally disinterested also there never ever seem to be anybody else for breakfast except us.For a Four Star Hotel very bad.
Kevin
Response from Tommaso Leonessa on Jan 31, 2015
Dear Guest,
we are very sorry that you did not feel comfortable here. We take note of all your considerations, and we accept, as always, the criticism that we are facing.
We would, however, without polemical spirit, to make some clarifications on some points.
The work in progress that have created discomfort were outside the hotel. For our part we have repeatedly requested in meny different ways to ensure our guests tranquility during the sleeping hours.
The room next to the restaurant can actually be affected by the noise, be assured, however, that if he had reported the discomfort we proceeded to change the room.
Our Head of breakfast Service speaks pretty good English language having lived for some years in England. The breakfast service is very much appreciated, usually by our guests.
This can be confirmed by reading other reviews released.
Normally, our staff is considered friendly and professional.
The Management
Hotel Leonessa
8/10 Good
Amy, boise
Apr 3, 2014
Liked: Staff & service
hotel leonessa in naples italy
we stayed here with my family ( w/ 2 kids) for 1 night. the room smells like alcohol. the room is ok ( space and beds). Breakfast is ok ( choices of breads, cakes, fruits and cold cuts). The staff is bilingual. What realty bother us during our stay is the noise outside the room ( you can hear all the noises from outside-people talking and above your room- tables and chairs moving)
Desayuno bueno y personal agradable No me gusto el estado del parking al llegar estaba sin luz y muchos trastos, parecia un almacen y el ruido de maquinaria por obras en el hotel desde muy temprano cuando todavía dormiamos
è un grazioso albergo facilmente raggiungibile da qualsiasi direzione con personale cortese e affidabile.I servizi sono ottimali e la cucina ottima.E' consigliabile.
Das Hotel hat eine schöne Lage und ist insgesamt sehr schick. Die Zimmer sind modern gehalten und werden jeden Tag gründlich sauber gemacht; wenn man auch ab und an die Nachbarn durch die Wand reden hören kann, trotzdem zufriedenstellend. Wir haben jeden morgen dort gefrühstückt und waren von der Vielfalt begeistert; nach einer Woche ist man dann aber auch froh, mal wieder etwas anderes zu haben (das meiste sind eben süße Backwaren). Besonders gut hat uns das Personal gefallen. Im Hotel Leonessa sind alle sehr freundlich und vor allem hilfsbereit. Man hat das Gefühl, dass sie einem stets den Tag verschönern wollen. Also: Gerne wieder!
Alena
Stayed 7 nights in Jun 2018
6/10 Okay
Vincenzo
May 28, 2018
Liked: Cleanliness, staff & service
Disliked: Room comfort
Le stanze che danno sulla piazza sono troppo rumorose a causa dei locali. Fino alle quattro del mattino era un continuo di persone che chiacchierano.
Vincenzo
Stayed 1 night in May 2018
8/10 Good
Roque
May 27, 2018
Liked: Cleanliness, staff & service, room comfort
Roque
Stayed 1 night in May 2018
8/10 Good
Jeannette, Wien
May 15, 2018
Liked: Cleanliness, staff & service, room comfort
Gutes Hotel für Tagesausflüge rund um Neapel
Das Zimmer war Standard und bot alles Notwendige. Das Frühstück war in Ordnung, vor allem Liebhaber von süßen Speisen, kommen auf ihre Kosten. Bei schönem Wetter hat man einen herrlichen Blick auf den Vesuv. Vor allem die hoteleigene Garage ist sehr praktisch.
Jeannette
Stayed 4 nights in May 2018
Response from Alessandro Accardo on May 19, 2018
Gentili Signori,
lieti che il vostro soggiorno sia stato presso la nostra struttura sia stato di vostro gradimento e per aver apprezzato i nostri servizi.
Ringraziandovi per aver soggiornato presso la nostra struttura, speriamo di avervi al più presto come nostri graditi ospiti.
Cordiali saluti
Alessandro Accardo
8/10 Good
Roberto
Mar 8, 2018
Liked: Cleanliness, staff & service, room comfort
Roberto
Stayed 2 nights in Mar 2018
Response from Alessandro Accardo on Apr 11, 2018
Gentile Ospite,
la ringraziamo per aver soggiornato presso la nostra struttura, sperando di averla nuovamente come nostro gradito ospite.
Cordiali saluti
Péssima, o quarto era velho mofado e sujo...wi-fi não funciona, café da manhã só doce.
Pergunto e que é diabético?
falei que naquele quarto eu não ficava...trocaram por outro quase nas mesmas condições.
la mia camera posta al primo piano era un po obsoleta, con poche rifiniture e alcune cose aggiustate in malo modo.
ottima la colazione sul tetto, con molti dolci tipici e artigianali.