We had a wonderful time and can't wait to be back!
Our stay at Cheribourg hotel started off on rocky grounds since it was scheduled right after new COVID restrictions were announced. Therefore, on the day of our arrival, there were some confusion as to which amenities were closed/open. However, once it was figured out (playroom was unfortunately closed, but the pool was open), we had a wonderful time!
The Christmas decorations in the lobby were stunning! The kids couldn't stop staring at them. It felt truly magical.
The staff was patient, kind, courteous. The pool has a small slide which was a huge hit with the kids. Although the hot tub was closed, the temperature of the pool was warm, which was greatly appreciated by the parents.
The rooms are spacious, which made our stay very comfortable. The fridge even has a small freezer section, which is perfect for ice packs.
The location is great, since numerous restaurants are within a few minutes driving distance. And there is a lot to do in the area! You can borrow the hotel's sleds (we had brought ours and had fun sledding down the hill in front of the hotel). We even tried "trottinette des neiges" at the nearby outdoor rental company.
Khalid, the reception director, was exceptional and friendly.
We will definitely go back since the kids are dying to try the playroom when it reopens. We would definitely recommend this hotel for a family getaway.