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Reviews of Westerlea Hotel

3 out of 5
Westerlea Hotel
Inverness road (A96), Nairn, Scotland

Reviews

9.8

Exceptional

Rating 10 - Excellent. 27 out of 31 reviews" "
Rating 8 - Good. 3 out of 31 reviews" "
Rating 6 - Okay. 1 out of 31 reviews" "
Rating 4 - Poor. 0 out of 31 reviews" "
Rating 2 - Terrible. 0 out of 31 reviews" "

9.8/10

Cleanliness

9.8/10

Staff & service

10/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Darla, Smithfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly maintained beautiful older home, very charming. Loved the bar and food options, Making it convenient for our last night and early exit to the airport next morning. Staff was very helpful and friendly. Google directions, however, sent us to a dead end, not the front and parking of the building.
Stayed 1 night in May 2024

10/10 Excellent

Tonya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Charming hotel about 10 minutes from Inverness airport. Comfortable, updated rooms with a welcoming bar and restaurant.
Stayed 1 night in May 2024

10/10 Excellent

Marie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a large, well appointed room that was very comfortable and clean. There were many others staying there but we never heard them. The staff were friendly and helpful.
Stayed 1 night in Apr 2024

8/10 Good

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel
Very nice comfortable stay
Stayed 1 night in Jan 2024

8/10 Good

David

Stayed 1 night in Oct 2023

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Chris & Heather are lovely friendly hosts. We enjoyed sitting with some locals & other guests in the bar & the meals were very good. Room had everything we needed & very clean.
Stayed 1 night in Oct 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

brent

Stayed 1 night in Sep 2023

10/10 Excellent

Irene

Stayed 1 night in Sep 2023

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My cocker spaniel escaped immediately on arrival and headed directly to the kitchen. He was retrieved by the owner without fuss or bother. A bowl of hospitality dog biscuits in the room made him very happy. The room was well presented and very clean. The only problem we had was with the shower head which we were unable to operate. We had no time to contact staff as we did not realise there was issue until we were preparing to leave in the morning. Puddle, the cocker spaniel, was welcome in the bar and also the dining room. The staff were as polite, friendly and informative as I have ever met. It was an entire pleasure from beginning to end. I cannot rate highly enough.
Stayed 1 night in Sep 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
very friendly
Friendly hotel and staff; very comfortable.
Stayed 1 night in Sep 2023

10/10 Excellent

Lynne

Stayed 1 night in Sep 2023

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super hotel!
Could not fault it, nice spacious clean room and an excellent breakfast. Quick and easy check in and check out, friendly hosts - the dog treats left in the room were also a super touch, thanks so much!!
Stayed 1 night in Sep 2023

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

10/10 Excellent

Pamela R

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely facility with good food and terrific staff.
Stayed 1 night in Aug 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hospitality
Stayed 2 nights in Aug 2023

10/10 Excellent

Robyn

Liked: Staff & service, property conditions & facilities
A beautiful grand property with a homely feel. Staff are most welcoming, a very unhurried laidback atmosphere, very relaxing Definitely would return here for a longer stay
Stayed 1 night in Jul 2023

10/10 Excellent

Enrijeta, Gainesville

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We really enjoyed our stay. Chris and his family were amazing hosts. Highly recommended!
Stayed 1 night in Jun 2023

10/10 Excellent

Anthony and Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast
Stayed 1 night in Jul 2023

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
First class hotel , good food: excellent staff
Stayed 2 nights in Jun 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place.
Room was clean with big fluffy towels. Biscuits were provided, which is always a nice touch. Food is really good - we had the dinner at night and it was very tasty with a good choice. The breakfast was freshly made, which was a pleasant change from the buffets in big chains. The only downside was that our double room had the sink in the main room instead of being in the showerroom/toilet - it was what it was and didnt detract too much.
Stayed 1 night in Oct 2022

10/10 Excellent

Barry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022

10/10 Excellent

Gavin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great service
Very helpful owners, great breakfasts, very clean. Highly recommended
Stayed 2 nights in Oct 2021

10/10 Excellent

Nick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2021

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Best thing about this hotel was the staff who did their best to please. Hotel was clean but tired.
Stayed 2 nights in Mar 2020

10/10 Excellent

Myriam

Stayed 1 night in Sep 2023