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Moon Palace Jamaica – All Inclusive

Photo gallery for Moon Palace Jamaica – All Inclusive

4 outdoor pools
Premium bedding, free minibar, in-room safe, individually furnished
Walk Out Suite, Kids & Teens Free + Flex cancellation options | Premium bedding, free minibar, in-room safe, individually furnished
Breakfast, lunch, dinner served; international cuisine, pool views
Breakfast, lunch, dinner served; international cuisine, pool views

Overview of Moon Palace Jamaica – All Inclusive

VIP Access

Moon Palace Jamaica – All Inclusive

5.0 star property
8.2 out of 10 Very good
8.2/10 Very good

Popular amenities

  • Pool
  • All-inclusive
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
Map
Main Street, Ocho Rios, Saint Ann

Explore the area

  • Popular LocationOcho Rios Clock Tower5 min walk
  • Popular LocationTurtle River Park6 min walk
  • Popular LocationTurtle Beach6 min walk
  • AirportOcho Rios (OCJ-Ian Fleming Intl.)23 min drive

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks

Room options

About this area

Ocho Rios

Located in Ocho Rios, Moon Palace Jamaica – All Inclusive is near theme parks and on the beach. Ocho Rios Clock Tower and Ocho Rios Fort are local landmarks, and travelers looking to shop may want to visit Ocho Rios Craft Park and LandMark Plaza. Traveling with kids? Consider Reggae Xplosion Museum and Shaw Park Botanical Gardens. With kayaking, scuba diving, and snorkeling nearby, you'll find plenty of adventures in the water.
Visit our Ocho Rios travel guideOpens in a new window
Map

What's nearby

  • Ocho Rios Craft Park - 3 min walk
  • Ocho Rios Clock Tower - 5 min walk
  • Turtle River Park - 6 min walk
  • Turtle Beach - 6 min walk
  • Taj Mahal Mall - 10 min walk

Getting around

  • Sir Donald Sangster Intl. Airport (MBJ) - 101 min drive

Restaurants

  • MOMO @ Moon Palace Jamaica Grande - 2 min walk
  • Snack Bar - 4 min walk
  • Ocean's 11 - 12 min walk
  • Sun Deck Pizza & Bar - 4 min walk
  • Boulangerie - 4 min walk

About this property

Moon Palace Jamaica – All Inclusive

5-star luxury property by the ocean
Consider a stay at Moon Palace Jamaica – All Inclusive and take advantage of a nightclub, a roundtrip airport shuttle, and 2 swim-up bars. This property is a great place to bask in the sun with a white sand beach, a beach bar, and sun loungers. For some rest and relaxation, visit the sauna. The onsite international cuisine buffet restaurant, Buccaneers Reef, features ocean views. Aerobics classes are offered at the gym; other things to do include beach volleyball. In addition to a poolside bar and a terrace, guests can connect to free in-room WiFi.
Other perks at this property include:
  • 4 outdoor pools and a children's pool, with 2 swim-up bars
  • Free self parking and valet parking
  • A porter/bellhop, smoke-free premises, and a computer station
  • Concierge services, table tennis, and ATM/banking services
  • Guest reviews speak highly of the location
Room features
All 705 individually furnished rooms boast comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Extra conveniences in all rooms include:
  • Bathrooms with rainfall showers and free toiletries
  • Childcare services, coffee/tea makers, and daily housekeeping

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)
In-room liquor dispensers

Activities and facilities/equipment

All non-motorized water sports are included.

Water activities

Kayaking

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Bartending
Dancing

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs

Awards and affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows regional cleaning and disinfection practices of COVID-19 Health Protocol (Jamaica)
Follows industry cleaning and disinfection practices of Safe Travels (WTTC - Global)

Social distancing

Cashless transactions are available for all charges at the property
Guest rooms kept vacant for 24 hours between stays
Contactless room service is available

Safety measures

Temperature checks available for guests
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 swim-up bars
  • A bar/lounge
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Boulangerie
  • Buccaneers Reef
  • La Gondola
  • Momo
  • Pier 8

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Games
  • Gym
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Table tennis

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • Computer station

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • In a regional park
  • On the beach
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Handrails in stairways
  • In-room accessibility available in select rooms
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower only
  • Slippers
  • Toothbrush and toothpaste on request
  • Towels

Entertainment

  • 40-inch Smart TV
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe

Similar properties

Policies

Check-in

Check-in from 3 PM - anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests must show proof of child age at check-in. In the event the child's age differs from that in the booking reservation, the hotel may charge the difference in rate.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Airport shuttle fee: JMD 10000 per person (roundtrip)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a smoke detector, a security system, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

No pets and no service animals are allowed at this property
Guests under 18 years old are not allowed in the fitness facility

Property is also known as

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Frequently asked questions

Does Moon Palace Jamaica – All Inclusive have a pool?

Yes, this property has 4 outdoor pools and a children's pool.

Is Moon Palace Jamaica – All Inclusive pet-friendly?

No, pets are not allowed at this property.

How much is parking at Moon Palace Jamaica – All Inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Moon Palace Jamaica – All Inclusive?

Check-in is from 3 PM - anytime.

What time is check-out at Moon Palace Jamaica – All Inclusive?

Check-out is at noon.

Does Moon Palace Jamaica – All Inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of JMD 10000 per person applies.

Are there all-inclusive benefits at Moon Palace Jamaica – All Inclusive?

Yes, the property is all-inclusive. All food and beverages are included, and activities include kayaking, aerobics classes, bartending classes, and more.

Where is Moon Palace Jamaica – All Inclusive located?

Located in Ocho Rios, this beachfront property is in a regional park, 0.1 mi (0.2 km) from Ocho Rios Craft Park, and 2.7 mi (4.3 km) from Dunn's River Falls. Jamaica Beaches and Turtle Beach are also within 10 minutes.

Moon Palace Jamaica – All Inclusive Reviews

Moon Palace Jamaica – All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 551 out of 1000 reviews" "
" "10 - Excellent 55%
Rating 8 - Good. 214 out of 1000 reviews" "
" "8 - Good 21%
Rating 6 - Okay. 115 out of 1000 reviews" "
" "6 - Okay 12%
Rating 4 - Poor. 57 out of 1000 reviews" "
" "4 - Poor 6%
Rating 2 - Terrible. 63 out of 1000 reviews" "
" "2 - Terrible 6%

9.1/10

Cleanliness

8.6/10

Staff & service

8.7/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jose

Travelled with family
Disliked: Staff & service
The staff was rude, and they were disrespectful if you didn’t tip them. They may you feel like an inconvenience and that you have to beg for service. I would not come back to this place.
Stayed 4 nights in May 2023

10/10 Excellent

Quaise

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place
Stayed 3 nights in May 2023

8/10 Good

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, great food!
Stayed 4 nights in May 2023

10/10 Excellent

Aljene

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Awesome resort would definitely come back!!
Stayed 5 nights in May 2023

10/10 Excellent

kaye

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 3 nights in May 2023

10/10 Excellent

shelly ann, phila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family and I loved it. We had a great time. The environment and atmosphere was great. There were no naked people and no smoking drugs. It was family friendly. There was also an adult nightlife vibe, best of both worlds. I liked the free use of the water/ beach equipment. Of course, I liked the free food and drinks. The rooms are very nice. The property is very close to the water excursions. We had the best time. There are other resorts in the area, but we would absolutely return to the Moon Palace.
Stayed 6 nights in May 2023