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"This place is nothing like the website. The non-smoking room was completely smoky. Only one elevator, and the only thing slower than it was the waitress service in the restaurant. Had the steak special. Sent it back, the first time in years that I’ve done that. They brought out the brussels sprouts that went with it. Then they brought another steak, which was OK. At the end of the meal, I got the sour cream and fixings for the baked potato. Horrible. The room was pretty rundown. It talks about a Riverwalk along the Mississippi river, but that’s where they park the garbage barges. They don’t bother to hose off the goose droppings from their patio or Riverwalk. No one should even consider staying here."

"A staff member was always cleaning, and everyone was so polite."

"Food was great. Ate at all the places and everything was delicious. All staff was friendly and helpful. Free shuttle to and from airport. We took uber to Beale street during weekdays but on Saturday as we were leaving, one of their cars pulled up and said shuttle to Beale street. So maybe they only do that on weekends. You can trade a day of room service for a free drink. Would stay again if ever in Memphis again. "

"Clean room, comfortable size room. Continental breakfast was good. "

"Need clean room"

"Not clean at all , dead bugs on floor, stains on sheets, bad smell in building,"

"Very clean and VERY comfortable. The bed was amazing. Will stay again."

"Great staff! Clean rooms! "

"Staff was very friendly and room was nice."